Jumbo Seafood Brand Profile
Aug '23 — Jul '24
Australia
Jumbo Seafood has a much lower satisfaction score for its Service compared to its other aspects. However, Jumbo Seafood has succeeded in its Pricing aspect, with a 86% satisfaction score.
Jumbo Seafood Satisfaction Trend
Feb '24 — Jul '24
Australia
Jumbo Seafood's brand satisfaction has decreased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Jumbo Seafood Food and Drinks
Jumbo Seafood has shown an increase in Food and Drinks, with a jump from 83% last year to an impressive 85% this year.
Jumbo Seafood Portion Size
Aug '23 — Jul '24
Australia
Jumbo Seafood remains a consumer favourite, maintaining a consistent 86% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
Jumbo Seafood Food Quality
Aug '23 — Jul '24
Australia
Jumbo Seafood is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food Quality dropping from 69% last year to 54% this year.
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Aspect Rank
Jumbo Seafood Menu Selection
Aug '23 — Jul '24
Australia
Jumbo Seafood is still the go-to place for customers, as their Menu Selection score remains high at 75%, consistent with last year's score.
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Aspect Rank
Jumbo Seafood Dishes
Aug '23 — Jul '24
Australia
Jumbo Seafood is struggling to meet customer expectations, with a 2% decrease in satisfaction in Dishes aspect, falling from 81% last year to 79% this year.
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Jumbo Seafood Pricing
Jumbo Seafood continues to evolve, with a 8% increase in customer satisfaction of Pricing, climbing from 78% last year to 86% this year.
Jumbo Seafood Price
Aug '23 — Jul '24
Australia
Jumbo Seafood has successfully improved guest experience, as their "Price" satisfaction score jumped from 77% last year to an 89% this year.
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Aspect Rank
Jumbo Seafood Promotions
Aug '23 — Jul '24
Australia
Jumbo Seafood remains a consumer favourite, maintaining a consistent 67% satisfaction score in Promotions aspect for both this year and last year.
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Aspect Rank
Jumbo Seafood Service
Jumbo Seafood continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 64% to 78% this year.
Jumbo Seafood Dining Options
Aug '23 — Jul '24
Australia
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Jumbo Seafood Waiting Time
Aug '23 — Jul '24
Australia
Jumbo Seafood is still the go-to place for customers, as their Waiting Time score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Jumbo Seafood Order Processing
Aug '23 — Jul '24
Australia
Jumbo Seafood remains a consumer favourite, maintaining a consistent 60% satisfaction score in Order Processing aspect for both this year and last year.
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Aspect Rank
Jumbo Seafood Staff
Jumbo Seafood has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Staff rising from 78% to 81% this year.
Jumbo Seafood Staff Competence
Aug '23 — Jul '24
Australia
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Jumbo Seafood Staff Friendliness
Aug '23 — Jul '24
Australia
Jumbo Seafood is still the go-to place for customers, as their Staff Friendliness score remains high at 88%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Jumbo Seafood Staff Attentiveness
Aug '23 — Jul '24
Australia
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