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Reporting period: Aug '23Jul '24

Jackman & McRoss Overview

<10 Places
Coffee Shop

Brand Satisfaction

90%

Country Rank

Australia
406 of 1 594

Category Rank

Coffee Shop
6 of 30

Rating Score

4.4

Sales Power

Sales Index

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Jackman & McRoss Brand Profile

Aug '23Jul '24

Australia

Jackman & McRoss has a much lower satisfaction score for its Staff compared to its other aspects. However, Jackman & McRoss has succeeded in its Food and Drinks aspect, with a 92% satisfaction score.

Food and Drinks
92%
Service
88%
Place
83%
Staff
83%
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Jackman & McRoss Satisfaction Trend

Feb '24Jul '24

Australia

Jackman & McRoss's brand satisfaction has decreased compared to previous month and now stands at 98%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Jackman & McRoss Food and Drinks

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Jackman & McRoss Portion Size

Aug '23Jul '24

Australia

Jackman & McRoss remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

24 of 28
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Jackman & McRoss Food Quality

Aug '23Jul '24

Australia

Jackman & McRoss is still the go-to place for customers, as their Food Quality score remains high at 74%, consistent with last year's score.

Satisfaction Score

74%

Aspect Rank

10 of 30
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Jackman & McRoss Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

5 of 30
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Jackman & McRoss Dishes

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

2 of 30
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Jackman & McRoss Drinks

Aug '23Jul '24

Australia

Jackman & McRoss remains a consumer favourite, maintaining a consistent 89% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

15 of 30
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Jackman & McRoss Place

Jackman & McRoss is still the go-to place for customers, as their Place score remains high at 83%, consistent with last year's score.

Jackman & McRoss Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

7 of 30
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Jackman & McRoss Cleanliness and Hygiene

Aug '23Jul '24

Australia

Jackman & McRoss remains a consumer favourite, maintaining a consistent 57% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

57%

Aspect Rank

17 of 29
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Jackman & McRoss Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

4 of 15
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Jackman & McRoss Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

14 of 27
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Jackman & McRoss Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

19 of 24
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Jackman & McRoss Dining Area

Aug '23Jul '24

Australia

Jackman & McRoss is still the go-to place for customers, as their Dining Area score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

7 of 29
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Jackman & McRoss Service

Jackman & McRoss remains a consumer favourite, maintaining a consistent 88% satisfaction score in Service aspect for both this year and last year.

Jackman & McRoss Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

18 of 25
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Jackman & McRoss Dining Options

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

6 of 30
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Jackman & McRoss Waiting Time

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

3 of 30
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Jackman & McRoss Order Processing

Aug '23Jul '24

Australia

Jackman & McRoss is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

14 of 30
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Jackman & McRoss Staff

Jackman & McRoss remains a consumer favourite, maintaining a consistent 83% satisfaction score in Staff aspect for both this year and last year.

Jackman & McRoss Staff Friendliness

Aug '23Jul '24

Australia

Jackman & McRoss is still the go-to place for customers, as their Staff Friendliness score remains high at 79%, consistent with last year's score.

Satisfaction Score

79%

Aspect Rank

25 of 30
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Jackman & McRoss Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

8 of 24
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Jackman & McRoss Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

4 of 9
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Jackman & McRoss Staff Members

Aug '23Jul '24

Australia

Jackman & McRoss remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

18 of 30
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