Hurricane's Grill Overview

Hurricane's Grill is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 55% last year to 45% this year.

Hurricane's Grill is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 81% last year to 75% this year.

Hurricane's Grill is still the go-to place for customers, as their Drinks score remains high at 79%, consistent with last year's score.

Hurricane's Grill is facing challenges in evolving its Atmosphere and Décor aspect, with a 2% decrease in customer satisfaction, dropping from 89% last year to 87% this year.

Hurricane's Grill remains a consumer favourite, maintaining a consistent 63% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Hurricane's Grill is still the go-to place for customers, as their Comfort score remains high at 25%, consistent with last year's score.

Hurricane's Grill remains a consumer favourite, maintaining a consistent 50% satisfaction score in Dining Area aspect for both this year and last year.

Hurricane's Grill has successfully improved guest experience, as their "Price" satisfaction score jumped from 37% last year to an 54% this year.

Hurricane's Grill remains a consumer favourite, maintaining a consistent 33% satisfaction score in Billing and Payment aspect for both this year and last year.

Hurricane's Grill is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Waiting Time aspect satisfaction score, dropping from 41% to 32% this year.

Hurricane's Grill is still the go-to place for customers, as their Staff Competence score remains high at 80%, consistent with last year's score.

Hurricane's Grill is struggling to meet customer expectations, with a 6% decrease in satisfaction in Staff Friendliness aspect, falling from 78% last year to 72% this year.

Hurricane's Grill is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 69% last year to 63% this year.