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Reporting period: Aug '23Jul '24

Hook'd on Seafood Morayfield Overview

<10 Places
Restaurant

Brand Satisfaction

82%
9pp

Country Rank

Australia
1 010 of 1 594

Category Rank

Restaurant
553 of 846

Rating Score

4

Sales Power

Sales Index

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Hook'd on Seafood Morayfield Brand Profile

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield has a much lower satisfaction score for its Service compared to its other aspects. However, Hook'd on Seafood Morayfield has succeeded in its Staff aspect, with a 86% satisfaction score.

Staff
86%
8pp
Food and Drinks
83%
7pp
Place
81%
19pp
Service
77%
14pp
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Hook'd on Seafood Morayfield Satisfaction Trend

Feb '24Jul '24

Australia

Hook'd on Seafood Morayfield's brand satisfaction has increased compared to previous month and now stands at 94%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Hook'd on Seafood Morayfield Food and Drinks

Hook'd on Seafood Morayfield is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 90% last year to 83% this year.

Hook'd on Seafood Morayfield Portion Size

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield remains a consumer favourite, maintaining a consistent 71% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

577 of 838
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Hook'd on Seafood Morayfield Food Quality

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield is struggling to meet customer expectations, with a 18% decrease in satisfaction in Food Quality aspect, falling from 74% last year to 56% this year.

Satisfaction Score

56%
18pp

Aspect Rank

546 of 846
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Hook'd on Seafood Morayfield Menu Selection

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield is still the go-to place for customers, as their Menu Selection score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

596 of 845
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Hook'd on Seafood Morayfield Dishes

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 89% last year to 83% this year.

Satisfaction Score

83%
6pp

Aspect Rank

362 of 846
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Hook'd on Seafood Morayfield Drinks

Aug '23Jul '24

Australia

Use Realytics to know more about Hook'd on Seafood Morayfieldlink

Satisfaction Score

Aspect Rank

196 of 821
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Hook'd on Seafood Morayfield Place

Hook'd on Seafood Morayfield is facing challenges in evolving its Place aspect, with a 19% decrease in customer satisfaction, dropping from 100% last year to 81% this year.

Hook'd on Seafood Morayfield Atmosphere and Décor

Aug '23Jul '24

Australia

Use Realytics to know more about Hook'd on Seafood Morayfieldlink

Satisfaction Score

Aspect Rank

297 of 845
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Hook'd on Seafood Morayfield Cleanliness and Hygiene

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield is facing challenges in maintaining its customer experience, with a noticeable 22% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 100% to 78% this year.

Satisfaction Score

78%
22pp

Aspect Rank

367 of 798
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Hook'd on Seafood Morayfield Restrooms

Aug '23Jul '24

Australia

Use Realytics to know more about Hook'd on Seafood Morayfieldlink

Satisfaction Score

Aspect Rank

19 of 476
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Hook'd on Seafood Morayfield Options for different visitors

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield is losing some of its appeal, with a concerning 33% decrease in satisfaction for Options for different visitors dropping from 100% last year to 67% this year.

Satisfaction Score

67%
33pp

Aspect Rank

733 of 838
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Hook'd on Seafood Morayfield Child-Friendly Conditions

Aug '23Jul '24

Australia

Use Realytics to know more about Hook'd on Seafood Morayfieldlink

Satisfaction Score

Aspect Rank

68 of 694
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Hook'd on Seafood Morayfield Venue Congestion

Aug '23Jul '24

Australia

Use Realytics to know more about Hook'd on Seafood Morayfieldlink

Satisfaction Score

Aspect Rank

625 of 686
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Hook'd on Seafood Morayfield Dining Area

Aug '23Jul '24

Australia

Use Realytics to know more about Hook'd on Seafood Morayfieldlink

Satisfaction Score

Aspect Rank

161 of 771
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Hook'd on Seafood Morayfield Service

Hook'd on Seafood Morayfield is struggling to meet customer expectations, with a 14% decrease in satisfaction in Service aspect, falling from 91% last year to 77% this year.

Hook'd on Seafood Morayfield Dining Options

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield remains a consumer favourite, maintaining a consistent 80% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

705 of 846
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Hook'd on Seafood Morayfield Online Facilities

Aug '23Jul '24

Australia

Use Realytics to know more about Hook'd on Seafood Morayfieldlink

Satisfaction Score

Aspect Rank

103 of 250
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Hook'd on Seafood Morayfield Waiting Time

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 45% last year to 39% this year.

Satisfaction Score

39%
6pp

Aspect Rank

681 of 842
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Hook'd on Seafood Morayfield Order Processing

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

786 of 843
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Hook'd on Seafood Morayfield Staff

Hook'd on Seafood Morayfield is facing challenges in evolving its Staff aspect, with a 8% decrease in customer satisfaction, dropping from 94% last year to 86% this year.

Hook'd on Seafood Morayfield Staff Friendliness

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

476 of 846
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Hook'd on Seafood Morayfield Staff Attentiveness

Aug '23Jul '24

Australia

Use Realytics to know more about Hook'd on Seafood Morayfieldlink

Satisfaction Score

Aspect Rank

782 of 800
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Hook'd on Seafood Morayfield Staff Avaliability

Aug '23Jul '24

Australia

Use Realytics to know more about Hook'd on Seafood Morayfieldlink

Satisfaction Score

Aspect Rank

95 of 280
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Hook'd on Seafood Morayfield Staff Members

Aug '23Jul '24

Australia

Hook'd on Seafood Morayfield is still the go-to place for customers, as their Staff Members score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

535 of 845
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