Hong Kong Chef Brand Profile
Aug '23 — Jul '24
Australia
Hong Kong Chef has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Hong Kong Chef has succeeded in its Staff aspect, with a 77% satisfaction score.
Hong Kong Chef Satisfaction Trend
Feb '24 — Jul '24
Australia
Hong Kong Chef's brand satisfaction has increased compared to previous month and now stands at 75%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Hong Kong Chef Food and Drinks
Hong Kong Chef is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 64% last year to 61% this year.
Hong Kong Chef Portion Size
Aug '23 — Jul '24
Australia
Hong Kong Chef remains a consumer favourite, maintaining a consistent 83% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Hong Kong Chef Food Quality
Aug '23 — Jul '24
Australia
Hong Kong Chef is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 37% last year to 29% this year.
Satisfaction Score
Aspect Rank
Hong Kong Chef Menu Selection
Aug '23 — Jul '24
Australia
Hong Kong Chef is still the go-to place for customers, as their Menu Selection score remains high at 57%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Hong Kong Chef Dishes
Aug '23 — Jul '24
Australia
Hong Kong Chef is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 46% last year to 45% this year.
Satisfaction Score
Aspect Rank
Hong Kong Chef Drinks
Aug '23 — Jul '24
Australia
Hong Kong Chef remains a consumer favourite, maintaining a consistent 50% satisfaction score in Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Hong Kong Chef Cuisines
Aug '23 — Jul '24
Australia
Hong Kong Chef is still the go-to place for customers, as their Cuisines score remains high at 89%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Hong Kong Chef Service
Hong Kong Chef has shown an increase in Service, with a jump from 70% last year to an impressive 71% this year.
Hong Kong Chef Billing and Payment
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Hong Kong Chef Dining Options
Aug '23 — Jul '24
Australia
Hong Kong Chef remains a consumer favourite, maintaining a consistent 65% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Hong Kong Chef Waiting Time
Aug '23 — Jul '24
Australia
Hong Kong Chef is still the go-to place for customers, as their Waiting Time score remains high at 65%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Hong Kong Chef Order Processing
Aug '23 — Jul '24
Australia
Hong Kong Chef remains a consumer favourite, maintaining a consistent 61% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Hong Kong Chef Staff
Hong Kong Chef continues to evolve, with a 1% increase in customer satisfaction of Staff, climbing from 76% last year to 77% this year.
Hong Kong Chef Staff Competence
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Hong Kong Chef Staff Friendliness
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Hong Kong Chef Staff Attentiveness
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Hong Kong Chef Staff Avaliability
Aug '23 — Jul '24
Australia
Hong Kong Chef is still the go-to place for customers, as their Staff Avaliability score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Hong Kong Chef Staff Members
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
