Holy Basil Brand Profile
Aug '23 — Jul '24
Australia
Holy Basil has a much lower satisfaction score for its Pricing compared to its other aspects. However, Holy Basil has succeeded in its Place aspect, with a 82% satisfaction score.
Holy Basil Satisfaction Trend
Feb '24 — Jul '24
Australia
Holy Basil's brand satisfaction has increased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Holy Basil Food and Drinks
Holy Basil is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 82% last year to 77% this year.
Holy Basil Portion Size
Aug '23 — Jul '24
Australia
Holy Basil remains a consumer favourite, maintaining a consistent 52% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
Holy Basil Food Quality
Aug '23 — Jul '24
Australia
Holy Basil is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 59% last year to 49% this year.
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Holy Basil Menu Selection
Aug '23 — Jul '24
Australia
Holy Basil is still the go-to place for customers, as their Menu Selection score remains high at 62%, consistent with last year's score.
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Holy Basil Dishes
Aug '23 — Jul '24
Australia
Holy Basil has shown an increase in Dishes, with a jump from 78% last year to an impressive 80% this year.
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Holy Basil Drinks
Aug '23 — Jul '24
Australia
Holy Basil remains a consumer favourite, maintaining a consistent 80% satisfaction score in Drinks aspect for both this year and last year.
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Holy Basil Cuisines
Aug '23 — Jul '24
Australia
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Holy Basil Place
Holy Basil continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 79% last year to 82% this year.
Holy Basil Atmosphere and Décor
Aug '23 — Jul '24
Australia
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Holy Basil Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Holy Basil is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 60%, consistent with last year's score.
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Holy Basil Restrooms
Aug '23 — Jul '24
Australia
Holy Basil remains a consumer favourite, maintaining a consistent 50% satisfaction score in Restrooms aspect for both this year and last year.
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Holy Basil Options for different visitors
Aug '23 — Jul '24
Australia
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Holy Basil Child-Friendly Conditions
Aug '23 — Jul '24
Australia
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Holy Basil Comfort
Aug '23 — Jul '24
Australia
Holy Basil is still the go-to place for customers, as their Comfort score remains high at 38%, consistent with last year's score.
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Holy Basil Venue Congestion
Aug '23 — Jul '24
Australia
Holy Basil remains a consumer favourite, maintaining a consistent 29% satisfaction score in Venue Congestion aspect for both this year and last year.
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Holy Basil Dining Area
Aug '23 — Jul '24
Australia
Holy Basil is still the go-to place for customers, as their Dining Area score remains high at 75%, consistent with last year's score.
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Holy Basil Pricing
Holy Basil is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 46% last year to 23% this year.
Holy Basil Price
Aug '23 — Jul '24
Australia
Holy Basil is facing challenges in evolving its Price aspect, with a 22% decrease in customer satisfaction, dropping from 46% last year to 24% this year.
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Holy Basil Service
Holy Basil has successfully improved guest experience, as their "Service" satisfaction score jumped from 65% last year to an 70% this year.
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Holy Basil Dining Options
Aug '23 — Jul '24
Australia
Holy Basil remains a consumer favourite, maintaining a consistent 86% satisfaction score in Dining Options aspect for both this year and last year.
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Aspect Rank
Holy Basil Waiting Time
Aug '23 — Jul '24
Australia
Holy Basil continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 51% to 54% this year.
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Holy Basil Order Processing
Aug '23 — Jul '24
Australia
Holy Basil is still the go-to place for customers, as their Order Processing score remains high at 43%, consistent with last year's score.
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Holy Basil Staff
Holy Basil is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Staff aspect satisfaction score, dropping from 68% to 61% this year.
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Holy Basil Staff Friendliness
Aug '23 — Jul '24
Australia
Holy Basil has demonstrated resilience in the industry, with a 18% increase in customer satisfaction for Staff Friendliness rising from 71% to 89% this year.
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Holy Basil Staff Attentiveness
Aug '23 — Jul '24
Australia
Holy Basil remains a consumer favourite, maintaining a consistent 38% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Holy Basil Staff Members
Aug '23 — Jul '24
Australia
Holy Basil is still the go-to place for customers, as their Staff Members score remains high at 57%, consistent with last year's score.
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Aspect Rank