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Reporting period: Aug '23Jul '24

Hillarys Boat Harbour Overview

<10 Places
Restaurant

Brand Satisfaction

88%
4pp

Country Rank

Australia
612 of 1 594

Category Rank

Restaurant
359 of 846

Rating Score

4.5

Sales Power

Sales Index

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Hillarys Boat Harbour Brand Profile

Aug '23Jul '24

Australia

Hillarys Boat Harbour has a much lower satisfaction score for its Pricing compared to its other aspects. However, Hillarys Boat Harbour has succeeded in its Food and Drinks aspect, with a 96% satisfaction score.

Food and Drinks
96%
11pp
Place
90%
5pp
Staff
89%
Location
82%
6pp
Service
81%
6pp
Pricing
42%
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Hillarys Boat Harbour Satisfaction Trend

Feb '24Jul '24

Australia

Hillarys Boat Harbour's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Hillarys Boat Harbour Food and Drinks

Hillarys Boat Harbour is one of the most promising brand to delight customers. Use Realytics to know more

Hillarys Boat Harbour Portion Size

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

145 of 838
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Hillarys Boat Harbour Food Quality

Aug '23Jul '24

Australia

Hillarys Boat Harbour remains a consumer favourite, maintaining a consistent 82% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

154 of 846
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Hillarys Boat Harbour Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

125 of 845
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Satisfaction Score

Aspect Rank

49 of 846
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Satisfaction Score

Aspect Rank

126 of 821
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Hillarys Boat Harbour Location

Hillarys Boat Harbour is losing some of its appeal, with a concerning 6% decrease in satisfaction for Location dropping from 88% last year to 82% this year.

Hillarys Boat Harbour Parking

Aug '23Jul '24

Australia

Hillarys Boat Harbour is struggling to meet customer expectations, with a 7% decrease in satisfaction in Parking aspect, falling from 75% last year to 68% this year.

Satisfaction Score

68%
7pp

Aspect Rank

328 of 580
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Hillarys Boat Harbour Conveniently Situated

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

277 of 617
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Hillarys Boat Harbour Views and Surroundings

Aug '23Jul '24

Australia

Hillarys Boat Harbour is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

382 of 482
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Hillarys Boat Harbour Ease to Find

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

205 of 295
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Hillarys Boat Harbour Place

Hillarys Boat Harbour is one of the most promising brand to delight customers. Use Realytics to know more

Hillarys Boat Harbour Atmosphere and Décor

Aug '23Jul '24

Australia

Hillarys Boat Harbour is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

444 of 845
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Hillarys Boat Harbour Cleanliness and Hygiene

Aug '23Jul '24

Australia

Hillarys Boat Harbour has shown an increase in Cleanliness and Hygiene, with a jump from 55% last year to an impressive 86% this year.

Satisfaction Score

86%
31pp

Aspect Rank

302 of 798
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Hillarys Boat Harbour Restrooms

Aug '23Jul '24

Australia

Hillarys Boat Harbour is still the go-to place for customers, as their Restrooms score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

147 of 476
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Hillarys Boat Harbour Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

508 of 838
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Hillarys Boat Harbour Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

421 of 694
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Hillarys Boat Harbour Comfort

Aug '23Jul '24

Australia

Hillarys Boat Harbour remains a consumer favourite, maintaining a consistent 75% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

186 of 740
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Hillarys Boat Harbour Venue Congestion

Aug '23Jul '24

Australia

Hillarys Boat Harbour is still the go-to place for customers, as their Venue Congestion score remains high at 29%, consistent with last year's score.

Satisfaction Score

29%

Aspect Rank

228 of 686
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Hillarys Boat Harbour Dining Area

Aug '23Jul '24

Australia

Hillarys Boat Harbour remains a consumer favourite, maintaining a consistent 63% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

411 of 771
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Hillarys Boat Harbour Work and study friendly

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

8 of 52
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Hillarys Boat Harbour Pricing

Hillarys Boat Harbour is still the go-to place for customers, as their Pricing score remains high at 42%, consistent with last year's score.

Hillarys Boat Harbour Price

Aug '23Jul '24

Australia

Hillarys Boat Harbour continues to evolve, with a 25% increase in customer satisfaction of Price, climbing from 13% last year to 38% this year.

Satisfaction Score

38%
25pp

Aspect Rank

681 of 846
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Hillarys Boat Harbour Promotions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

50 of 626
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Hillarys Boat Harbour Service

Hillarys Boat Harbour is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 87% last year to 81% this year.

Hillarys Boat Harbour Dining Options

Aug '23Jul '24

Australia

Hillarys Boat Harbour is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

341 of 846
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Hillarys Boat Harbour Waiting Time

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

838 of 842
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Hillarys Boat Harbour Order Processing

Aug '23Jul '24

Australia

Hillarys Boat Harbour remains a consumer favourite, maintaining a consistent 50% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

509 of 843
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Hillarys Boat Harbour Staff

Hillarys Boat Harbour is still the go-to place for customers, as their Staff score remains high at 89%, consistent with last year's score.

Hillarys Boat Harbour Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

63 of 653
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Hillarys Boat Harbour Staff Friendliness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

182 of 846
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Hillarys Boat Harbour Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

760 of 800
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Hillarys Boat Harbour Staff Members

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

112 of 845
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