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Reporting period: Aug '23Jul '24

Harry's Café de Wheels Overview

10-100 Places
Fast Food Restaurant

Brand Satisfaction

70%
1pp

Country Rank

Australia
78 of 123

Category Rank

Fast Food Restaurant
1 of 7

Rating Score

3.7

Sales Power

Sales Index

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Harry's Café de Wheels Brand Profile

Aug '23Jul '24

Australia

Harry's Café de Wheels has a much lower satisfaction score for its Service compared to its other aspects. However, Harry's Café de Wheels has succeeded in its Staff aspect, with a 75% satisfaction score.

Staff
75%
8pp
Food and Drinks
72%
3pp
Service
68%
1pp
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Harry's Café de Wheels Satisfaction Trend

Feb '24Jul '24

Australia

Harry's Café de Wheels's brand satisfaction has increased compared to previous month and now stands at 84%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Harry's Café de Wheels Food and Drinks

Harry's Café de Wheels is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 75% last year to 72% this year.

Harry's Café de Wheels Portion Size

Aug '23Jul '24

Australia

Harry's Café de Wheels remains a consumer favourite, maintaining a consistent 71% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

2 of 7
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Harry's Café de Wheels Food Quality

Aug '23Jul '24

Australia

Harry's Café de Wheels is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 43% last year to 42% this year.

Satisfaction Score

42%
1pp

Aspect Rank

5 of 7
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Harry's Café de Wheels Menu Selection

Aug '23Jul '24

Australia

Harry's Café de Wheels is still the go-to place for customers, as their Menu Selection score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

3 of 7
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Harry's Café de Wheels Dishes

Aug '23Jul '24

Australia

Harry's Café de Wheels is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 77% last year to 74% this year.

Satisfaction Score

74%
3pp

Aspect Rank

2 of 7
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Harry's Café de Wheels Drinks

Aug '23Jul '24

Australia

Harry's Café de Wheels remains a consumer favourite, maintaining a consistent 75% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

4 of 7
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Harry's Café de Wheels Cuisines

Aug '23Jul '24

Australia

Harry's Café de Wheels is still the go-to place for customers, as their Cuisines score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

3 of 4
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Harry's Café de Wheels Service

Harry's Café de Wheels has shown an increase in Service, with a jump from 67% last year to an impressive 68% this year.

Harry's Café de Wheels Opening Hours

Aug '23Jul '24

Australia

Harry's Café de Wheels remains a consumer favourite, maintaining a consistent 40% satisfaction score in Opening Hours aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

2 of 7
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Harry's Café de Wheels Dining Options

Aug '23Jul '24

Australia

Use Realytics to know more about Harry's Café de Wheelslink

Satisfaction Score

Aspect Rank

2 of 7
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Harry's Café de Wheels Waiting Time

Aug '23Jul '24

Australia

Harry's Café de Wheels is still the go-to place for customers, as their Waiting Time score remains high at 73%, consistent with last year's score.

Satisfaction Score

73%

Aspect Rank

1 of 7
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Harry's Café de Wheels Order Processing

Aug '23Jul '24

Australia

Harry's Café de Wheels remains a consumer favourite, maintaining a consistent 33% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

5 of 7
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Harry's Café de Wheels Staff

Harry's Café de Wheels continues to evolve, with a 8% increase in customer satisfaction of Staff, climbing from 67% last year to 75% this year.

Harry's Café de Wheels Staff Competence

Aug '23Jul '24

Australia

Use Realytics to know more about Harry's Café de Wheelslink

Satisfaction Score

Aspect Rank

7 of 7
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Harry's Café de Wheels Staff Friendliness

Aug '23Jul '24

Australia

Harry's Café de Wheels has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 81% last year to an 87% this year.

Satisfaction Score

87%
6pp

Aspect Rank

1 of 7
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Harry's Café de Wheels Staff Attentiveness

Aug '23Jul '24

Australia

Harry's Café de Wheels is still the go-to place for customers, as their Staff Attentiveness score remains high at 25%, consistent with last year's score.

Satisfaction Score

25%

Aspect Rank

4 of 7
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Harry's Café de Wheels Staff Avaliability

Aug '23Jul '24

Australia

Use Realytics to know more about Harry's Café de Wheelslink

Satisfaction Score

Aspect Rank

5 of 5
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Harry's Café de Wheels Staff Members

Aug '23Jul '24

Australia

Use Realytics to know more about Harry's Café de Wheelslink

Satisfaction Score

Aspect Rank

1 of 7
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