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Reporting period: Aug '23Jul '24

HAIDILAO HOTPOT SUNNYBANK Overview

<10 Places
Restaurant

Brand Satisfaction

95%
3pp

Country Rank

Australia
141 of 1 594

Category Rank

Restaurant
94 of 846

Rating Score

4.8

Sales Power

Sales Index

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HAIDILAO HOTPOT SUNNYBANK Brand Profile

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK has a much lower satisfaction score for its Pricing compared to its other aspects. However, HAIDILAO HOTPOT SUNNYBANK has succeeded in its Food and Drinks aspect, with a 97% satisfaction score.

Food and Drinks
97%
4pp
Service
96%
4pp
Staff
95%
Place
86%
5pp
Pricing
59%
7pp
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HAIDILAO HOTPOT SUNNYBANK Satisfaction Trend

Feb '24Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK's brand satisfaction has increased compared to previous month and now stands at 96%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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HAIDILAO HOTPOT SUNNYBANK Food and Drinks

HAIDILAO HOTPOT SUNNYBANK is one of the most promising brand to delight customers. Use Realytics to know more

HAIDILAO HOTPOT SUNNYBANK Portion Size

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

543 of 838
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HAIDILAO HOTPOT SUNNYBANK Food Quality

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

37 of 846
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HAIDILAO HOTPOT SUNNYBANK Menu Selection

Aug '23Jul '24

Australia

Use Realytics to know more about HAIDILAO HOTPOT SUNNYBANKlink

Satisfaction Score

Aspect Rank

449 of 845
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Satisfaction Score

Aspect Rank

43 of 846
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Satisfaction Score

Aspect Rank

170 of 821
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HAIDILAO HOTPOT SUNNYBANK Cuisines

Aug '23Jul '24

Australia

Use Realytics to know more about HAIDILAO HOTPOT SUNNYBANKlink

Satisfaction Score

Aspect Rank

336 of 703
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HAIDILAO HOTPOT SUNNYBANK Place

HAIDILAO HOTPOT SUNNYBANK is losing some of its appeal, with a concerning 5% decrease in satisfaction for Place dropping from 91% last year to 86% this year.

HAIDILAO HOTPOT SUNNYBANK Atmosphere and Décor

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

465 of 845
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HAIDILAO HOTPOT SUNNYBANK Cleanliness and Hygiene

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

253 of 798
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HAIDILAO HOTPOT SUNNYBANK Restrooms

Aug '23Jul '24

Australia

Use Realytics to know more about HAIDILAO HOTPOT SUNNYBANKlink

Satisfaction Score

Aspect Rank

17 of 476
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HAIDILAO HOTPOT SUNNYBANK Options for different visitors

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK is struggling to meet customer expectations, with a 8% decrease in satisfaction in Options for different visitors aspect, falling from 96% last year to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

598 of 838
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HAIDILAO HOTPOT SUNNYBANK Child-Friendly Conditions

Aug '23Jul '24

Australia

Use Realytics to know more about HAIDILAO HOTPOT SUNNYBANKlink

Satisfaction Score

Aspect Rank

193 of 694
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HAIDILAO HOTPOT SUNNYBANK Comfort

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK is still the go-to place for customers, as their Comfort score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

297 of 740
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HAIDILAO HOTPOT SUNNYBANK Venue Congestion

Aug '23Jul '24

Australia

Use Realytics to know more about HAIDILAO HOTPOT SUNNYBANKlink

Satisfaction Score

Aspect Rank

352 of 686
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HAIDILAO HOTPOT SUNNYBANK Dining Area

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK remains a consumer favourite, maintaining a consistent 50% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

452 of 771
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HAIDILAO HOTPOT SUNNYBANK Pricing

HAIDILAO HOTPOT SUNNYBANK has shown an increase in Pricing, with a jump from 52% last year to an impressive 59% this year.

HAIDILAO HOTPOT SUNNYBANK Price

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK continues to evolve, with a 3% increase in customer satisfaction of Price, climbing from 46% last year to 49% this year.

Satisfaction Score

49%
3pp

Aspect Rank

560 of 846
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HAIDILAO HOTPOT SUNNYBANK Promotions

Aug '23Jul '24

Australia

Use Realytics to know more about HAIDILAO HOTPOT SUNNYBANKlink

Satisfaction Score

Aspect Rank

402 of 626
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HAIDILAO HOTPOT SUNNYBANK Service

HAIDILAO HOTPOT SUNNYBANK is one of the most promising brand to delight customers. Use Realytics to know more

HAIDILAO HOTPOT SUNNYBANK Billing and Payment

Aug '23Jul '24

Australia

Use Realytics to know more about HAIDILAO HOTPOT SUNNYBANKlink

Satisfaction Score

Aspect Rank

231 of 586
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Satisfaction Score

Aspect Rank

174 of 846
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HAIDILAO HOTPOT SUNNYBANK Waiting Time

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 59% last year to 57% this year.

Satisfaction Score

57%
2pp

Aspect Rank

472 of 842
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HAIDILAO HOTPOT SUNNYBANK Order Processing

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 64% last year to an 78% this year.

Satisfaction Score

78%
14pp

Aspect Rank

135 of 843
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HAIDILAO HOTPOT SUNNYBANK Staff

Use Realytics to know more about HAIDILAO HOTPOT SUNNYBANK

HAIDILAO HOTPOT SUNNYBANK Staff Competence

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK is still the go-to place for customers, as their Staff Competence score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

372 of 653
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Satisfaction Score

Aspect Rank

240 of 846
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HAIDILAO HOTPOT SUNNYBANK Staff Attentiveness

Aug '23Jul '24

Australia

HAIDILAO HOTPOT SUNNYBANK is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

262 of 800
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HAIDILAO HOTPOT SUNNYBANK Staff Avaliability

Aug '23Jul '24

Australia

Use Realytics to know more about HAIDILAO HOTPOT SUNNYBANKlink

Satisfaction Score

Aspect Rank

56 of 280
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Satisfaction Score

Aspect Rank

186 of 845
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