Gram Cafe & Pancakes Overview

Gram Cafe & Pancakes remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Gram Cafe & Pancakes has shown an increase in Food Quality, with a jump from 50% last year to an impressive 61% this year.

Gram Cafe & Pancakes is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dishes aspect, falling from 87% last year to 83% this year.

Gram Cafe & Pancakes is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 91% last year to 83% this year.

Gram Cafe & Pancakes remains a consumer favourite, maintaining a consistent 67% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Gram Cafe & Pancakes remains a consumer favourite, maintaining a consistent 75% satisfaction score in Dining Area aspect for both this year and last year.

Gram Cafe & Pancakes has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 61% last year to an 70% this year.

Gram Cafe & Pancakes remains a consumer favourite, maintaining a consistent 40% satisfaction score in Order Processing aspect for both this year and last year.

Gram Cafe & Pancakes is still the go-to place for customers, as their Staff Attentiveness score remains high at 33%, consistent with last year's score.