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Reporting period: Aug '23Jul '24

Garçon Overview

<10 Places
Bar and Pub

Brand Satisfaction

83%
9pp

Country Rank

Australia
955 of 1 594

Category Rank

Bar and Pub
256 of 456

Rating Score

3.9

Sales Power

Sales Index

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Garçon Brand Profile

Aug '23Jul '24

Australia

Garçon has a much lower satisfaction score for its Service compared to its other aspects. However, Garçon has succeeded in its Food and Drinks aspect, with a 84% satisfaction score.

Food and Drinks
84%
12pp
Place
83%
2pp
Staff
80%
12pp
Service
79%
7pp
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Garçon Satisfaction Trend

Feb '24Jul '24

Australia

Garçon's brand satisfaction has increased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Garçon Food and Drinks

Garçon has shown an increase in Food and Drinks, with a jump from 72% last year to an impressive 84% this year.

Garçon Portion Size

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

44 of 443
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Garçon Food Quality

Aug '23Jul '24

Australia

Garçon continues to evolve, with a 23% increase in customer satisfaction of Food Quality, climbing from 34% last year to 57% this year.

Satisfaction Score

57%
23pp

Aspect Rank

268 of 456
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Garçon Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

176 of 455
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Garçon Dishes

Aug '23Jul '24

Australia

Garçon has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 66% last year to an 77% this year.

Satisfaction Score

77%
11pp

Aspect Rank

209 of 456
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Satisfaction Score

Aspect Rank

95 of 456
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Garçon Place

Garçon is losing some of its appeal, with a concerning 2% decrease in satisfaction for Place dropping from 85% last year to 83% this year.

Satisfaction Score

Aspect Rank

129 of 456
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Garçon Cleanliness and Hygiene

Aug '23Jul '24

Australia

Garçon remains a consumer favourite, maintaining a consistent 40% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

317 of 418
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Garçon Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

122 of 456
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Garçon Child-Friendly Conditions

Aug '23Jul '24

Australia

Garçon is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

296 of 387
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Garçon Comfort

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

414 of 445
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Garçon Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

27 of 395
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Garçon Dining Area

Aug '23Jul '24

Australia

Garçon remains a consumer favourite, maintaining a consistent 33% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

378 of 437
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Garçon Service

Garçon continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 72% to 79% this year.

Garçon Billing and Payment

Aug '23Jul '24

Australia

Garçon is still the go-to place for customers, as their Billing and Payment score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

41 of 289
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Garçon Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

92 of 223
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Garçon Dining Options

Aug '23Jul '24

Australia

Garçon has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Dining Options rising from 86% to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

307 of 456
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Garçon Waiting Time

Aug '23Jul '24

Australia

Garçon remains a consumer favourite, maintaining a consistent 23% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

23%

Aspect Rank

410 of 456
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Garçon Order Processing

Aug '23Jul '24

Australia

Garçon is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

376 of 456
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Garçon Staff

Garçon has shown an increase in Staff, with a jump from 68% last year to an impressive 80% this year.

Garçon Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

54 of 366
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Satisfaction Score

Aspect Rank

244 of 456
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Garçon Staff Attentiveness

Aug '23Jul '24

Australia

Garçon remains a consumer favourite, maintaining a consistent 86% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

163 of 446
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Garçon Staff Members

Aug '23Jul '24

Australia

Garçon is still the go-to place for customers, as their Staff Members score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

367 of 456
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