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Reporting period: Aug '23Jul '24

El Jannah Chicken Overview

10-100 Places
Fast Food Restaurant

Brand Satisfaction

66%
5pp

Country Rank

Australia
91 of 123

Category Rank

Fast Food Restaurant
3 of 7

Rating Score

3.3

Sales Power

Sales Index

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El Jannah Chicken Brand Profile

Aug '23Jul '24

Australia

El Jannah Chicken has a much lower satisfaction score for its Service compared to its other aspects. However, El Jannah Chicken has succeeded in its Food and Drinks aspect, with a 71% satisfaction score.

Food and Drinks
71%
2pp
Place
70%
4pp
Staff
58%
9pp
Pricing
55%
6pp
Service
52%
9pp
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El Jannah Chicken Satisfaction Trend

Feb '24Jul '24

Australia

El Jannah Chicken's brand satisfaction has decreased compared to previous month and now stands at 57%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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El Jannah Chicken Food and Drinks

El Jannah Chicken is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 73% last year to 71% this year.

El Jannah Chicken Portion Size

Aug '23Jul '24

Australia

El Jannah Chicken is struggling to meet customer expectations, with a 1% decrease in satisfaction in Portion Size aspect, falling from 80% last year to 79% this year.

Satisfaction Score

79%
1pp

Aspect Rank

1 of 7
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El Jannah Chicken Food Quality

Aug '23Jul '24

Australia

El Jannah Chicken is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 45% last year to 44% this year.

Satisfaction Score

44%
1pp

Aspect Rank

4 of 7
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El Jannah Chicken Menu Selection

Aug '23Jul '24

Australia

El Jannah Chicken is facing challenges in evolving its Menu Selection aspect, with a 3% decrease in customer satisfaction, dropping from 66% last year to 63% this year.

Satisfaction Score

63%
3pp

Aspect Rank

4 of 7
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El Jannah Chicken Dishes

Aug '23Jul '24

Australia

El Jannah Chicken is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Dishes aspect satisfaction score, dropping from 74% to 71% this year.

Satisfaction Score

71%
3pp

Aspect Rank

3 of 7
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El Jannah Chicken Drinks

Aug '23Jul '24

Australia

El Jannah Chicken remains a consumer favourite, maintaining a consistent 25% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

6 of 7
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El Jannah Chicken Cuisines

Aug '23Jul '24

Australia

El Jannah Chicken is still the go-to place for customers, as their Cuisines score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

2 of 4
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El Jannah Chicken Place

El Jannah Chicken is losing some of its appeal, with a concerning 4% decrease in satisfaction for Place dropping from 74% last year to 70% this year.

Satisfaction Score

Aspect Rank

2 of 7
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El Jannah Chicken Cleanliness and Hygiene

Aug '23Jul '24

Australia

El Jannah Chicken is struggling to meet customer expectations, with a 4% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 71% last year to 67% this year.

Satisfaction Score

67%
4pp

Aspect Rank

3 of 7
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El Jannah Chicken Restrooms

Aug '23Jul '24

Australia

El Jannah Chicken remains a consumer favourite, maintaining a consistent 29% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

29%

Aspect Rank

2 of 6
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El Jannah Chicken Options for different visitors

Aug '23Jul '24

Australia

El Jannah Chicken is losing its edge, with a noticeable decrease in guest satisfaction in Options for different visitors aspect, down from 83% last year to 74% this year.

Satisfaction Score

74%
9pp

Aspect Rank

5 of 7
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El Jannah Chicken Child-Friendly Conditions

Aug '23Jul '24

Australia

El Jannah Chicken is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

6 of 6
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El Jannah Chicken Comfort

Aug '23Jul '24

Australia

El Jannah Chicken remains a consumer favourite, maintaining a consistent 33% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

5 of 7
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El Jannah Chicken Venue Congestion

Aug '23Jul '24

Australia

Use Realytics to know more about El Jannah Chickenlink

Satisfaction Score

Aspect Rank

6 of 6
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El Jannah Chicken Dining Area

Aug '23Jul '24

Australia

El Jannah Chicken is facing challenges in evolving its Dining Area aspect, with a 10% decrease in customer satisfaction, dropping from 80% last year to 70% this year.

Satisfaction Score

70%
10pp

Aspect Rank

2 of 7
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El Jannah Chicken Pricing

El Jannah Chicken is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Pricing aspect satisfaction score, dropping from 61% to 55% this year.

El Jannah Chicken Price

Aug '23Jul '24

Australia

El Jannah Chicken is losing some of its appeal, with a concerning 6% decrease in satisfaction for Price dropping from 60% last year to 54% this year.

Satisfaction Score

54%
6pp

Aspect Rank

3 of 7
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El Jannah Chicken Promotions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

3 of 7
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El Jannah Chicken Service

El Jannah Chicken is struggling to meet customer expectations, with a 9% decrease in satisfaction in Service aspect, falling from 61% last year to 52% this year.

El Jannah Chicken Billing and Payment

Aug '23Jul '24

Australia

Use Realytics to know more about El Jannah Chickenlink

Satisfaction Score

Aspect Rank

2 of 6
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El Jannah Chicken Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

1 of 7
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El Jannah Chicken Dining Options

Aug '23Jul '24

Australia

El Jannah Chicken is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 75% last year to 61% this year.

Satisfaction Score

61%
14pp

Aspect Rank

6 of 7
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El Jannah Chicken Online Facilities

Aug '23Jul '24

Australia

El Jannah Chicken is still the go-to place for customers, as their Online Facilities score remains high at 35%, consistent with last year's score.

Satisfaction Score

35%

Aspect Rank

1 of 3
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El Jannah Chicken Waiting Time

Aug '23Jul '24

Australia

El Jannah Chicken is facing challenges in evolving its Waiting Time aspect, with a 7% decrease in customer satisfaction, dropping from 54% last year to 47% this year.

Satisfaction Score

47%
7pp

Aspect Rank

3 of 7
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El Jannah Chicken Order Processing

Aug '23Jul '24

Australia

El Jannah Chicken is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Order Processing aspect satisfaction score, dropping from 39% to 26% this year.

Satisfaction Score

26%
13pp

Aspect Rank

6 of 7
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El Jannah Chicken Staff

El Jannah Chicken is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff dropping from 67% last year to 58% this year.

El Jannah Chicken Staff Competence

Aug '23Jul '24

Australia

El Jannah Chicken remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

3 of 7
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El Jannah Chicken Staff Friendliness

Aug '23Jul '24

Australia

El Jannah Chicken is struggling to meet customer expectations, with a 13% decrease in satisfaction in Staff Friendliness aspect, falling from 76% last year to 63% this year.

Satisfaction Score

63%
13pp

Aspect Rank

6 of 7
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El Jannah Chicken Staff Attentiveness

Aug '23Jul '24

Australia

El Jannah Chicken is still the go-to place for customers, as their Staff Attentiveness score remains high at 26%, consistent with last year's score.

Satisfaction Score

26%

Aspect Rank

3 of 7
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El Jannah Chicken Staff Avaliability

Aug '23Jul '24

Australia

El Jannah Chicken remains a consumer favourite, maintaining a consistent 29% satisfaction score in Staff Avaliability aspect for both this year and last year.

Satisfaction Score

29%

Aspect Rank

1 of 5
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El Jannah Chicken Staff Members

Aug '23Jul '24

Australia

El Jannah Chicken is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 64% last year to 52% this year.

Satisfaction Score

52%
12pp

Aspect Rank

6 of 7
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