Eatons Hill Hotel Brand Profile
Aug '23 — Jul '24
Australia
Eatons Hill Hotel has a much lower satisfaction score for its Staff compared to its other aspects. However, Eatons Hill Hotel has succeeded in its Place aspect, with a 81% satisfaction score.
Eatons Hill Hotel Satisfaction Trend
Feb '24 — Jul '24
Australia
Eatons Hill Hotel's brand satisfaction has increased compared to previous month and now stands at 75%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Eatons Hill Hotel Food and Drinks
Eatons Hill Hotel is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 80% last year to 75% this year.
Eatons Hill Hotel Portion Size
Aug '23 — Jul '24
Australia
Eatons Hill Hotel remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Food Quality
Aug '23 — Jul '24
Australia
Eatons Hill Hotel is struggling to meet customer expectations, with a 24% decrease in satisfaction in Food Quality aspect, falling from 57% last year to 33% this year.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Menu Selection
Aug '23 — Jul '24
Australia
Eatons Hill Hotel is still the go-to place for customers, as their Menu Selection score remains high at 88%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Dishes
Aug '23 — Jul '24
Australia
Eatons Hill Hotel is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 75% last year to 59% this year.
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Aspect Rank
Eatons Hill Hotel Drinks
Aug '23 — Jul '24
Australia
Eatons Hill Hotel remains a consumer favourite, maintaining a consistent 89% satisfaction score in Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Place
Eatons Hill Hotel is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 84% last year to 81% this year.
Eatons Hill Hotel Atmosphere and Décor
Aug '23 — Jul '24
Australia
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Aspect Rank
Eatons Hill Hotel Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
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Eatons Hill Hotel Restrooms
Aug '23 — Jul '24
Australia
Eatons Hill Hotel is still the go-to place for customers, as their Restrooms score remains high at 60%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Options for different visitors
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Child-Friendly Conditions
Aug '23 — Jul '24
Australia
Eatons Hill Hotel remains a consumer favourite, maintaining a consistent 80% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Comfort
Aug '23 — Jul '24
Australia
Eatons Hill Hotel is still the go-to place for customers, as their Comfort score remains high at 56%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Venue Congestion
Aug '23 — Jul '24
Australia
Eatons Hill Hotel remains a consumer favourite, maintaining a consistent 50% satisfaction score in Venue Congestion aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Dining Area
Aug '23 — Jul '24
Australia
Eatons Hill Hotel is still the go-to place for customers, as their Dining Area score remains high at 80%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Service
Eatons Hill Hotel is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Service aspect satisfaction score, dropping from 81% to 70% this year.
Eatons Hill Hotel Billing and Payment
Aug '23 — Jul '24
Australia
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Aspect Rank
Eatons Hill Hotel Opening Hours
Aug '23 — Jul '24
Australia
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Eatons Hill Hotel Dining Options
Aug '23 — Jul '24
Australia
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Eatons Hill Hotel Waiting Time
Aug '23 — Jul '24
Australia
Eatons Hill Hotel remains a consumer favourite, maintaining a consistent 33% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Order Processing
Aug '23 — Jul '24
Australia
Eatons Hill Hotel is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Staff
Eatons Hill Hotel is losing some of its appeal, with a concerning 4% decrease in satisfaction for Staff dropping from 74% last year to 70% this year.
Eatons Hill Hotel Staff Competence
Aug '23 — Jul '24
Australia
Eatons Hill Hotel remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Staff Friendliness
Aug '23 — Jul '24
Australia
Eatons Hill Hotel is struggling to meet customer expectations, with a 11% decrease in satisfaction in Staff Friendliness aspect, falling from 80% last year to 69% this year.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Staff Avaliability
Aug '23 — Jul '24
Australia
Eatons Hill Hotel is still the go-to place for customers, as their Staff Avaliability score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Eatons Hill Hotel Staff Members
Aug '23 — Jul '24
Australia
Eatons Hill Hotel remains a consumer favourite, maintaining a consistent 84% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank