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Reporting period: Aug '23Jul '24

Comuna Cantina Overview

<10 Places
Restaurant

Brand Satisfaction

83%
4pp

Country Rank

Australia
963 of 1 594

Category Rank

Restaurant
535 of 846

Rating Score

3.9

Sales Power

Sales Index

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Comuna Cantina Brand Profile

Aug '23Jul '24

Australia

Comuna Cantina has a much lower satisfaction score for its Pricing compared to its other aspects. However, Comuna Cantina has succeeded in its Service aspect, with a 87% satisfaction score.

Service
87%
16pp
Food and Drinks
84%
4pp
Place
83%
1pp
Staff
78%
8pp
Pricing
38%
20pp
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Comuna Cantina Satisfaction Trend

Feb '24Jul '24

Australia

Comuna Cantina's brand satisfaction has decreased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Comuna Cantina Food and Drinks

Comuna Cantina has shown an increase in Food and Drinks, with a jump from 80% last year to an impressive 84% this year.

Comuna Cantina Portion Size

Aug '23Jul '24

Australia

Comuna Cantina remains a consumer favourite, maintaining a consistent 33% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

786 of 838
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Comuna Cantina Food Quality

Aug '23Jul '24

Australia

Comuna Cantina continues to evolve, with a 5% increase in customer satisfaction of Food Quality, climbing from 43% last year to 48% this year.

Satisfaction Score

48%
5pp

Aspect Rank

694 of 846
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Comuna Cantina Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

347 of 845
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Comuna Cantina Dishes

Aug '23Jul '24

Australia

Comuna Cantina has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 61% last year to an 67% this year.

Satisfaction Score

67%
6pp

Aspect Rank

726 of 846
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Satisfaction Score

Aspect Rank

376 of 821
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Comuna Cantina Cuisines

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

318 of 703
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Comuna Cantina Place

Comuna Cantina is losing some of its appeal, with a concerning 1% decrease in satisfaction for Place dropping from 84% last year to 83% this year.

Comuna Cantina Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

620 of 845
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Comuna Cantina Cleanliness and Hygiene

Aug '23Jul '24

Australia

Comuna Cantina is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

648 of 798
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Comuna Cantina Restrooms

Aug '23Jul '24

Australia

Comuna Cantina remains a consumer favourite, maintaining a consistent 75% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

130 of 476
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Comuna Cantina Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

343 of 838
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Comuna Cantina Comfort

Aug '23Jul '24

Australia

Comuna Cantina is still the go-to place for customers, as their Comfort score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

456 of 740
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Comuna Cantina Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

632 of 686
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Comuna Cantina Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

224 of 771
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Comuna Cantina Pricing

Comuna Cantina is struggling to meet customer expectations, with a 20% decrease in satisfaction in Pricing aspect, falling from 58% last year to 38% this year.

Comuna Cantina Price

Aug '23Jul '24

Australia

Comuna Cantina is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 52% last year to 29% this year.

Satisfaction Score

29%
23pp

Aspect Rank

756 of 846
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Comuna Cantina Promotions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

213 of 626
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Comuna Cantina Service

Comuna Cantina continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 71% to 87% this year.

Comuna Cantina Dining Options

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

389 of 846
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Comuna Cantina Waiting Time

Aug '23Jul '24

Australia

Comuna Cantina remains a consumer favourite, maintaining a consistent 75% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

250 of 842
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Comuna Cantina Order Processing

Aug '23Jul '24

Australia

Comuna Cantina is still the go-to place for customers, as their Order Processing score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

329 of 843
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Comuna Cantina Staff

Comuna Cantina is facing challenges in evolving its Staff aspect, with a 8% decrease in customer satisfaction, dropping from 86% last year to 78% this year.

Comuna Cantina Staff Competence

Aug '23Jul '24

Australia

Comuna Cantina remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

476 of 653
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Comuna Cantina Staff Friendliness

Aug '23Jul '24

Australia

Comuna Cantina is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Staff Friendliness aspect satisfaction score, dropping from 100% to 84% this year.

Satisfaction Score

84%
16pp

Aspect Rank

625 of 846
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Comuna Cantina Staff Attentiveness

Aug '23Jul '24

Australia

Comuna Cantina is still the go-to place for customers, as their Staff Attentiveness score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

579 of 800
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Comuna Cantina Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

221 of 280
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Comuna Cantina Staff Members

Aug '23Jul '24

Australia

Comuna Cantina remains a consumer favourite, maintaining a consistent 69% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

69%

Aspect Rank

559 of 845
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