Coffee Guru Brand Profile
Aug '23 — Jul '24
Australia
Coffee Guru has a much lower satisfaction score for its Service compared to its other aspects. However, Coffee Guru has succeeded in its Place aspect, with a 92% satisfaction score.
Coffee Guru Satisfaction Trend
Feb '24 — Jul '24
Australia
Coffee Guru's brand satisfaction has increased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Coffee Guru Food and Drinks
Coffee Guru is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 83% last year to 76% this year.
Coffee Guru Portion Size
Aug '23 — Jul '24
Australia
Coffee Guru remains a consumer favourite, maintaining a consistent 80% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
Coffee Guru Food Quality
Aug '23 — Jul '24
Australia
Coffee Guru is still the go-to place for customers, as their Food Quality score remains high at 27%, consistent with last year's score.
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Coffee Guru Menu Selection
Aug '23 — Jul '24
Australia
Coffee Guru remains a consumer favourite, maintaining a consistent 76% satisfaction score in Menu Selection aspect for both this year and last year.
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Aspect Rank
Coffee Guru Dishes
Aug '23 — Jul '24
Australia
Coffee Guru is struggling to meet customer expectations, with a 17% decrease in satisfaction in Dishes aspect, falling from 79% last year to 62% this year.
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Coffee Guru Drinks
Aug '23 — Jul '24
Australia
Coffee Guru is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 87% last year to 85% this year.
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Aspect Rank
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Coffee Guru Place
Coffee Guru is one of the most promising brand to delight customers. Use Realytics to know more
Coffee Guru Atmosphere and Décor
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Coffee Guru Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
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Coffee Guru Options for different visitors
Aug '23 — Jul '24
Australia
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Coffee Guru Venue Congestion
Aug '23 — Jul '24
Australia
Coffee Guru is still the go-to place for customers, as their Venue Congestion score remains high at 33%, consistent with last year's score.
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Aspect Rank
Coffee Guru Dining Area
Aug '23 — Jul '24
Australia
Coffee Guru remains a consumer favourite, maintaining a consistent 83% satisfaction score in Dining Area aspect for both this year and last year.
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Aspect Rank
Coffee Guru Service
Coffee Guru is facing challenges in evolving its Service aspect, with a 3% decrease in customer satisfaction, dropping from 74% last year to 71% this year.
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Aspect Rank
Coffee Guru Dining Options
Aug '23 — Jul '24
Australia
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Coffee Guru Waiting Time
Aug '23 — Jul '24
Australia
Coffee Guru has shown an increase in Waiting Time, with a jump from 43% last year to an impressive 47% this year.
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Aspect Rank
Coffee Guru Order Processing
Aug '23 — Jul '24
Australia
Coffee Guru is still the go-to place for customers, as their Order Processing score remains high at 55%, consistent with last year's score.
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Aspect Rank
Coffee Guru Staff
Coffee Guru is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Staff aspect satisfaction score, dropping from 90% to 72% this year.
Coffee Guru Staff Friendliness
Aug '23 — Jul '24
Australia
Coffee Guru is losing some of its appeal, with a concerning 12% decrease in satisfaction for Staff Friendliness dropping from 97% last year to 85% this year.
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Coffee Guru Staff Attentiveness
Aug '23 — Jul '24
Australia
Coffee Guru remains a consumer favourite, maintaining a consistent 25% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Coffee Guru Staff Avaliability
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Coffee Guru Staff Members
Aug '23 — Jul '24
Australia
Coffee Guru is still the go-to place for customers, as their Staff Members score remains high at 46%, consistent with last year's score.
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Aspect Rank
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