CJ's Crab Shack & Grill Brand Profile
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill has a much lower satisfaction score for its Pricing compared to its other aspects. However, CJ's Crab Shack & Grill has succeeded in its Place aspect, with a 86% satisfaction score.
CJ's Crab Shack & Grill Satisfaction Trend
Feb '24 — Jul '24
Australia
CJ's Crab Shack & Grill's brand satisfaction has increased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
CJ's Crab Shack & Grill Food and Drinks
CJ's Crab Shack & Grill is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 76% last year to 73% this year.
CJ's Crab Shack & Grill Portion Size
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill remains a consumer favourite, maintaining a consistent 60% satisfaction score in Portion Size aspect for both this year and last year.
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CJ's Crab Shack & Grill Food Quality
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 60% last year to 47% this year.
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CJ's Crab Shack & Grill Menu Selection
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill is still the go-to place for customers, as their Menu Selection score remains high at 80%, consistent with last year's score.
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CJ's Crab Shack & Grill Dishes
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 73% last year to 67% this year.
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CJ's Crab Shack & Grill Drinks
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill remains a consumer favourite, maintaining a consistent 89% satisfaction score in Drinks aspect for both this year and last year.
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CJ's Crab Shack & Grill Place
CJ's Crab Shack & Grill is still the go-to place for customers, as their Place score remains high at 86%, consistent with last year's score.
CJ's Crab Shack & Grill Atmosphere and Décor
Aug '23 — Jul '24
Australia
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CJ's Crab Shack & Grill Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill remains a consumer favourite, maintaining a consistent 67% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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CJ's Crab Shack & Grill Options for different visitors
Aug '23 — Jul '24
Australia
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CJ's Crab Shack & Grill Child-Friendly Conditions
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 80%, consistent with last year's score.
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CJ's Crab Shack & Grill Comfort
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill remains a consumer favourite, maintaining a consistent 50% satisfaction score in Comfort aspect for both this year and last year.
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CJ's Crab Shack & Grill Venue Congestion
Aug '23 — Jul '24
Australia
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CJ's Crab Shack & Grill Dining Area
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.
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CJ's Crab Shack & Grill Pricing
CJ's Crab Shack & Grill has shown an increase in Pricing, with a jump from 34% last year to an impressive 51% this year.
CJ's Crab Shack & Grill Price
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill continues to evolve, with a 14% increase in customer satisfaction of Price, climbing from 35% last year to 49% this year.
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CJ's Crab Shack & Grill Promotions
Aug '23 — Jul '24
Australia
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CJ's Crab Shack & Grill Service
CJ's Crab Shack & Grill has successfully improved guest experience, as their "Service" satisfaction score jumped from 67% last year to an 76% this year.
CJ's Crab Shack & Grill Billing and Payment
Aug '23 — Jul '24
Australia
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CJ's Crab Shack & Grill Dining Options
Aug '23 — Jul '24
Australia
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CJ's Crab Shack & Grill Waiting Time
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill remains a consumer favourite, maintaining a consistent 30% satisfaction score in Waiting Time aspect for both this year and last year.
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CJ's Crab Shack & Grill Order Processing
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill is still the go-to place for customers, as their Order Processing score remains high at 28%, consistent with last year's score.
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CJ's Crab Shack & Grill Staff
CJ's Crab Shack & Grill continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 82% to 86% this year.
CJ's Crab Shack & Grill Staff Competence
Aug '23 — Jul '24
Australia
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CJ's Crab Shack & Grill Staff Friendliness
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill remains a consumer favourite, maintaining a consistent 86% satisfaction score in Staff Friendliness aspect for both this year and last year.
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CJ's Crab Shack & Grill Staff Attentiveness
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill is still the go-to place for customers, as their Staff Attentiveness score remains high at 50%, consistent with last year's score.
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CJ's Crab Shack & Grill Staff Members
Aug '23 — Jul '24
Australia
CJ's Crab Shack & Grill remains a consumer favourite, maintaining a consistent 89% satisfaction score in Staff Members aspect for both this year and last year.
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