Cicerello's Brand Profile
Aug '23 — Jul '24
Australia
Cicerello's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Cicerello's has succeeded in its Location aspect, with a 98% satisfaction score.
Cicerello's Satisfaction Trend
Feb '24 — Jul '24
Australia
Cicerello's's brand satisfaction has decreased compared to previous month and now stands at 64%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Cicerello's Food and Drinks
Cicerello's is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 70% last year to 63% this year.
Cicerello's Portion Size
Aug '23 — Jul '24
Australia
Cicerello's remains a consumer favourite, maintaining a consistent 76% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
Cicerello's Food Quality
Aug '23 — Jul '24
Australia
Cicerello's is struggling to meet customer expectations, with a 20% decrease in satisfaction in Food Quality aspect, falling from 51% last year to 31% this year.
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Aspect Rank
Cicerello's Menu Selection
Aug '23 — Jul '24
Australia
Cicerello's is still the go-to place for customers, as their Menu Selection score remains high at 40%, consistent with last year's score.
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Aspect Rank
Cicerello's Dishes
Aug '23 — Jul '24
Australia
Cicerello's is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 73% last year to 65% this year.
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Aspect Rank
Cicerello's Drinks
Aug '23 — Jul '24
Australia
Cicerello's remains a consumer favourite, maintaining a consistent 78% satisfaction score in Drinks aspect for both this year and last year.
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Aspect Rank
Cicerello's Location
Cicerello's is struggling to meet customer expectations. Use Realytics to know why
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Aspect Rank
Cicerello's Conveniently Situated
Aug '23 — Jul '24
Australia
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Cicerello's Views and Surroundings
Aug '23 — Jul '24
Australia
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Cicerello's Transport Accessibility
Aug '23 — Jul '24
Australia
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Cicerello's Place
Cicerello's is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 69% last year to 66% this year.
Cicerello's Atmosphere and Décor
Aug '23 — Jul '24
Australia
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Cicerello's Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Cicerello's is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 36%, consistent with last year's score.
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Cicerello's Options for different visitors
Aug '23 — Jul '24
Australia
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Cicerello's Child-Friendly Conditions
Aug '23 — Jul '24
Australia
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Cicerello's Comfort
Aug '23 — Jul '24
Australia
Cicerello's remains a consumer favourite, maintaining a consistent 20% satisfaction score in Comfort aspect for both this year and last year.
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Aspect Rank
Cicerello's Venue Congestion
Aug '23 — Jul '24
Australia
Cicerello's is still the go-to place for customers, as their Venue Congestion score remains high at 20%, consistent with last year's score.
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Cicerello's Pricing
Cicerello's has shown an increase in Pricing, with a jump from 37% last year to an impressive 40% this year.
Cicerello's Price
Aug '23 — Jul '24
Australia
Cicerello's continues to evolve, with a 6% increase in customer satisfaction of Price, climbing from 34% last year to 40% this year.
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Cicerello's Service
Cicerello's is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Service aspect satisfaction score, dropping from 71% to 66% this year.
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Cicerello's Dining Options
Aug '23 — Jul '24
Australia
Cicerello's remains a consumer favourite, maintaining a consistent 85% satisfaction score in Dining Options aspect for both this year and last year.
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Cicerello's Waiting Time
Aug '23 — Jul '24
Australia
Cicerello's is losing some of its appeal, with a concerning 16% decrease in satisfaction for Waiting Time dropping from 72% last year to 56% this year.
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Aspect Rank
Cicerello's Order Processing
Aug '23 — Jul '24
Australia
Cicerello's is still the go-to place for customers, as their Order Processing score remains high at 57%, consistent with last year's score.
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Cicerello's Staff
Cicerello's has successfully improved guest experience, as their "Staff" satisfaction score jumped from 69% last year to an 70% this year.
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Cicerello's Staff Friendliness
Aug '23 — Jul '24
Australia
Cicerello's remains a consumer favourite, maintaining a consistent 82% satisfaction score in Staff Friendliness aspect for both this year and last year.
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Cicerello's Staff Attentiveness
Aug '23 — Jul '24
Australia
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Cicerello's Staff Avaliability
Aug '23 — Jul '24
Australia
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Cicerello's Staff Members
Aug '23 — Jul '24
Australia
Cicerello's is still the go-to place for customers, as their Staff Members score remains high at 73%, consistent with last year's score.
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Aspect Rank
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