Realytics logo

Reporting period: Aug '23Jul '24

Chat Thai Overview

<10 Places
Restaurant

Brand Satisfaction

90%
28pp

Country Rank

Australia
409 of 1 594

Category Rank

Restaurant
256 of 846

Rating Score

4.5

Sales Power

Sales Index

Realytics logo

Chat Thai Brand Profile

Aug '23Jul '24

Australia

Chat Thai has a much lower satisfaction score for its Pricing compared to its other aspects. However, Chat Thai has succeeded in its Service aspect, with a 93% satisfaction score.

Service
93%
40pp
Staff
92%
44pp
Food and Drinks
91%
23pp
Location
87%
Place
79%
18pp
Pricing
76%
27pp
Realytics logo

Chat Thai Satisfaction Trend

Feb '24Jul '24

Australia

Chat Thai's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Chat Thai Food and Drinks

Chat Thai is one of the most promising brand to delight customers. Use Realytics to know more

Chat Thai Portion Size

Aug '23Jul '24

Australia

Chat Thai remains a consumer favourite, maintaining a consistent 58% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

58%

Aspect Rank

680 of 838
Realytics logo

Chat Thai Food Quality

Aug '23Jul '24

Australia

Chat Thai has shown an increase in Food Quality, with a jump from 36% last year to an impressive 62% this year.

Satisfaction Score

62%
26pp

Aspect Rank

458 of 846
Realytics logo

Chat Thai Menu Selection

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

324 of 845
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Chat Thai Dishes

Aug '23Jul '24

Australia

Chat Thai continues to evolve, with a 27% increase in customer satisfaction of Dishes, climbing from 58% last year to 85% this year.

Satisfaction Score

85%
27pp

Aspect Rank

327 of 846
Realytics logo

Chat Thai Drinks

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

262 of 821
Realytics logo

Satisfaction Score

Aspect Rank

427 of 703
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Chat Thai Location

Chat Thai is still the go-to place for customers, as their Location score remains high at 87%, consistent with last year's score.

Chat Thai Parking

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

23 of 580
Realytics logo

Chat Thai Conveniently Situated

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

282 of 617
Realytics logo

Chat Thai Views and Surroundings

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

31 of 482
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Chat Thai Ease to Find

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

193 of 295
Realytics logo

Chat Thai Transport Accessibility

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

6 of 92
Realytics logo

Chat Thai Place

Chat Thai has successfully improved guest experience, as their "Place" satisfaction score jumped from 61% last year to an 79% this year.

Satisfaction Score

Aspect Rank

414 of 845
Realytics logo

Chat Thai Cleanliness and Hygiene

Aug '23Jul '24

Australia

Chat Thai remains a consumer favourite, maintaining a consistent 87% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

284 of 798
Realytics logo

Chat Thai Options for different visitors

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

554 of 838
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Chat Thai Child-Friendly Conditions

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

188 of 694
Realytics logo

Chat Thai Comfort

Aug '23Jul '24

Australia

Chat Thai is still the go-to place for customers, as their Comfort score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

454 of 740
Realytics logo

Chat Thai Venue Congestion

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

332 of 686
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Chat Thai Dining Area

Aug '23Jul '24

Australia

Chat Thai remains a consumer favourite, maintaining a consistent 47% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

47%

Aspect Rank

538 of 771
Realytics logo

Chat Thai Work and study friendly

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

2 of 52
Realytics logo

Chat Thai Pricing

Chat Thai continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 49% to 76% this year.

Chat Thai Price

Aug '23Jul '24

Australia

Chat Thai has demonstrated resilience in the industry, with a 28% increase in customer satisfaction for Price rising from 49% to 77% this year.

Satisfaction Score

77%
28pp

Aspect Rank

284 of 846
Realytics logo

Chat Thai Promotions

Aug '23Jul '24

Australia

Chat Thai is still the go-to place for customers, as their Promotions score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

465 of 626
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Chat Thai Service

Chat Thai is one of the most promising brand to delight customers. Use Realytics to know more

Chat Thai Billing and Payment

Aug '23Jul '24

Australia

Chat Thai remains a consumer favourite, maintaining a consistent 40% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

126 of 586
Realytics logo

Chat Thai Opening Hours

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

300 of 474
Realytics logo

Satisfaction Score

Aspect Rank

274 of 846
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Chat Thai Waiting Time

Aug '23Jul '24

Australia

Chat Thai has shown an increase in Waiting Time, with a jump from 48% last year to an impressive 83% this year.

Satisfaction Score

83%
35pp

Aspect Rank

174 of 842
Realytics logo

Chat Thai Order Processing

Aug '23Jul '24

Australia

Chat Thai is still the go-to place for customers, as their Order Processing score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

230 of 843
Realytics logo

Chat Thai Staff

Chat Thai is one of the most promising brand to delight customers. Use Realytics to know more

Chat Thai Staff Competence

Aug '23Jul '24

Australia

Chat Thai remains a consumer favourite, maintaining a consistent 90% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

326 of 653
Realytics logo

Chat Thai Staff Appearance

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

6 of 29
Realytics logo

Satisfaction Score

Aspect Rank

345 of 846
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Chat Thai Staff Attentiveness

Aug '23Jul '24

Australia

Chat Thai is still the go-to place for customers, as their Staff Attentiveness score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

394 of 800
Realytics logo

Chat Thai Staff Members

Aug '23Jul '24

Australia

Use Realytics to know more about Chat Thailink

Satisfaction Score

Aspect Rank

227 of 845
Realytics logo