Chat Thai Brand Profile
Aug '23 — Jul '24
Australia
Chat Thai has a much lower satisfaction score for its Pricing compared to its other aspects. However, Chat Thai has succeeded in its Service aspect, with a 93% satisfaction score.
Chat Thai Satisfaction Trend
Feb '24 — Jul '24
Australia
Chat Thai's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Chat Thai Food and Drinks
Chat Thai is one of the most promising brand to delight customers. Use Realytics to know more
Chat Thai Portion Size
Aug '23 — Jul '24
Australia
Chat Thai remains a consumer favourite, maintaining a consistent 58% satisfaction score in Portion Size aspect for both this year and last year.
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Chat Thai Food Quality
Aug '23 — Jul '24
Australia
Chat Thai has shown an increase in Food Quality, with a jump from 36% last year to an impressive 62% this year.
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Satisfaction Score
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Chat Thai Dishes
Aug '23 — Jul '24
Australia
Chat Thai continues to evolve, with a 27% increase in customer satisfaction of Dishes, climbing from 58% last year to 85% this year.
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Chat Thai Cuisines
Aug '23 — Jul '24
Australia
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Chat Thai Location
Chat Thai is still the go-to place for customers, as their Location score remains high at 87%, consistent with last year's score.
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Chat Thai Views and Surroundings
Aug '23 — Jul '24
Australia
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Chat Thai Transport Accessibility
Aug '23 — Jul '24
Australia
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Chat Thai Place
Chat Thai has successfully improved guest experience, as their "Place" satisfaction score jumped from 61% last year to an 79% this year.
Chat Thai Atmosphere and Décor
Aug '23 — Jul '24
Australia
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Chat Thai Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Chat Thai remains a consumer favourite, maintaining a consistent 87% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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Chat Thai Options for different visitors
Aug '23 — Jul '24
Australia
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Chat Thai Child-Friendly Conditions
Aug '23 — Jul '24
Australia
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Chat Thai Comfort
Aug '23 — Jul '24
Australia
Chat Thai is still the go-to place for customers, as their Comfort score remains high at 33%, consistent with last year's score.
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Chat Thai Dining Area
Aug '23 — Jul '24
Australia
Chat Thai remains a consumer favourite, maintaining a consistent 47% satisfaction score in Dining Area aspect for both this year and last year.
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Chat Thai Work and study friendly
Aug '23 — Jul '24
Australia
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Chat Thai Pricing
Chat Thai continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 49% to 76% this year.
Chat Thai Price
Aug '23 — Jul '24
Australia
Chat Thai has demonstrated resilience in the industry, with a 28% increase in customer satisfaction for Price rising from 49% to 77% this year.
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Chat Thai Promotions
Aug '23 — Jul '24
Australia
Chat Thai is still the go-to place for customers, as their Promotions score remains high at 60%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Chat Thai Service
Chat Thai is one of the most promising brand to delight customers. Use Realytics to know more
Chat Thai Billing and Payment
Aug '23 — Jul '24
Australia
Chat Thai remains a consumer favourite, maintaining a consistent 40% satisfaction score in Billing and Payment aspect for both this year and last year.
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Chat Thai Dining Options
Aug '23 — Jul '24
Australia
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Chat Thai Waiting Time
Aug '23 — Jul '24
Australia
Chat Thai has shown an increase in Waiting Time, with a jump from 48% last year to an impressive 83% this year.
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Chat Thai Order Processing
Aug '23 — Jul '24
Australia
Chat Thai is still the go-to place for customers, as their Order Processing score remains high at 69%, consistent with last year's score.
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Aspect Rank
Chat Thai Staff
Chat Thai is one of the most promising brand to delight customers. Use Realytics to know more
Chat Thai Staff Competence
Aug '23 — Jul '24
Australia
Chat Thai remains a consumer favourite, maintaining a consistent 90% satisfaction score in Staff Competence aspect for both this year and last year.
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Chat Thai Staff Friendliness
Aug '23 — Jul '24
Australia
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Chat Thai Staff Attentiveness
Aug '23 — Jul '24
Australia
Chat Thai is still the go-to place for customers, as their Staff Attentiveness score remains high at 77%, consistent with last year's score.
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Satisfaction Score
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