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Reporting period: Aug '23Jul '24

Charis Seafoods Overview

<10 Places
Cafe

Brand Satisfaction

78%
5pp

Country Rank

Australia
1 214 of 1 594

Category Rank

Cafe
133 of 183

Rating Score

3.9

Sales Power

Sales Index

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Charis Seafoods Brand Profile

Aug '23Jul '24

Australia

Charis Seafoods has a much lower satisfaction score for its Location compared to its other aspects. However, Charis Seafoods has succeeded in its Staff aspect, with a 89% satisfaction score.

Staff
89%
5pp
Food and Drinks
79%
5pp
Service
78%
10pp
Place
75%
14pp
Pricing
71%
13pp
Location
63%
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Charis Seafoods Satisfaction Trend

Feb '24Jul '24

Australia

Charis Seafoods's brand satisfaction has increased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Charis Seafoods Food and Drinks

Charis Seafoods has shown an increase in Food and Drinks, with a jump from 74% last year to an impressive 79% this year.

Charis Seafoods Portion Size

Aug '23Jul '24

Australia

Charis Seafoods remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

127 of 175
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Charis Seafoods Food Quality

Aug '23Jul '24

Australia

Charis Seafoods continues to evolve, with a 8% increase in customer satisfaction of Food Quality, climbing from 67% last year to 75% this year.

Satisfaction Score

75%
8pp

Aspect Rank

48 of 183
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Charis Seafoods Menu Selection

Aug '23Jul '24

Australia

Charis Seafoods is still the go-to place for customers, as their Menu Selection score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

125 of 182
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Charis Seafoods Dishes

Aug '23Jul '24

Australia

Charis Seafoods has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 75% last year to an 78% this year.

Satisfaction Score

78%
3pp

Aspect Rank

114 of 183
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Charis Seafoods Drinks

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

13 of 182
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Charis Seafoods Location

Charis Seafoods remains a consumer favourite, maintaining a consistent 63% satisfaction score in Location aspect for both this year and last year.

Charis Seafoods Parking

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

122 of 147
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Charis Seafoods Conveniently Situated

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

57 of 146
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Charis Seafoods Views and Surroundings

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

115 of 135
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Charis Seafoods Ease to Find

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

10 of 54
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Charis Seafoods Place

Charis Seafoods is losing some of its appeal, with a concerning 14% decrease in satisfaction for Place dropping from 89% last year to 75% this year.

Charis Seafoods Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

67 of 183
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Charis Seafoods Cleanliness and Hygiene

Aug '23Jul '24

Australia

Charis Seafoods is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

140 of 171
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Charis Seafoods Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

73 of 176
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Charis Seafoods Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

38 of 149
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Charis Seafoods Comfort

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

44 of 168
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Charis Seafoods Venue Congestion

Aug '23Jul '24

Australia

Charis Seafoods remains a consumer favourite, maintaining a consistent 25% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

64 of 162
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Charis Seafoods Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

171 of 180
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Charis Seafoods Pricing

Charis Seafoods continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 58% to 71% this year.

Charis Seafoods Price

Aug '23Jul '24

Australia

Charis Seafoods has demonstrated resilience in the industry, with a 13% increase in customer satisfaction for Price rising from 58% to 71% this year.

Satisfaction Score

71%
13pp

Aspect Rank

51 of 183
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Charis Seafoods Service

Charis Seafoods has shown an increase in Service, with a jump from 68% last year to an impressive 78% this year.

Charis Seafoods Dining Options

Aug '23Jul '24

Australia

Charis Seafoods is still the go-to place for customers, as their Dining Options score remains high at 82%, consistent with last year's score.

Satisfaction Score

82%

Aspect Rank

149 of 183
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Charis Seafoods Waiting Time

Aug '23Jul '24

Australia

Charis Seafoods is struggling to meet customer expectations, with a 5% decrease in satisfaction in Waiting Time aspect, falling from 63% last year to 58% this year.

Satisfaction Score

58%
5pp

Aspect Rank

77 of 182
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Charis Seafoods Order Processing

Aug '23Jul '24

Australia

Charis Seafoods remains a consumer favourite, maintaining a consistent 80% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

31 of 180
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Charis Seafoods Staff

Charis Seafoods continues to evolve, with a 5% increase in customer satisfaction of Staff, climbing from 84% last year to 89% this year.

Charis Seafoods Staff Competence

Aug '23Jul '24

Australia

Charis Seafoods is still the go-to place for customers, as their Staff Competence score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

87 of 126
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Charis Seafoods Staff Friendliness

Aug '23Jul '24

Australia

Charis Seafoods remains a consumer favourite, maintaining a consistent 90% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

93 of 183
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Charis Seafoods Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

162 of 168
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Charis Seafoods Staff Members

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

31 of 183
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