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Reporting period: Aug '23Jul '24

Chambers Fine Coffee Overview

<10 Places
Cafe

Brand Satisfaction

75%
5pp

Country Rank

Australia
1 333 of 1 594

Category Rank

Cafe
152 of 183

Rating Score

3.4

Sales Power

Sales Index

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Chambers Fine Coffee Brand Profile

Aug '23Jul '24

Australia

Chambers Fine Coffee has a much lower satisfaction score for its Service compared to its other aspects. However, Chambers Fine Coffee has succeeded in its Place aspect, with a 94% satisfaction score.

Place
94%
10pp
Staff
76%
1pp
Food and Drinks
73%
8pp
Service
71%
7pp
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Chambers Fine Coffee Satisfaction Trend

Feb '24Jul '24

Australia

Chambers Fine Coffee's brand satisfaction has increased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Chambers Fine Coffee Food and Drinks

Chambers Fine Coffee is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 81% last year to 73% this year.

Chambers Fine Coffee Portion Size

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

42 of 175
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Chambers Fine Coffee Food Quality

Aug '23Jul '24

Australia

Chambers Fine Coffee is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 51% last year to 41% this year.

Satisfaction Score

41%
10pp

Aspect Rank

154 of 183
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Chambers Fine Coffee Menu Selection

Aug '23Jul '24

Australia

Chambers Fine Coffee is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 93% last year to 77% this year.

Satisfaction Score

77%
16pp

Aspect Rank

154 of 182
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Chambers Fine Coffee Dishes

Aug '23Jul '24

Australia

Chambers Fine Coffee is facing challenges in evolving its Dishes aspect, with a 17% decrease in customer satisfaction, dropping from 71% last year to 54% this year.

Satisfaction Score

54%
17pp

Aspect Rank

175 of 183
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Chambers Fine Coffee Drinks

Aug '23Jul '24

Australia

Chambers Fine Coffee remains a consumer favourite, maintaining a consistent 87% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

115 of 182
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Chambers Fine Coffee Place

Chambers Fine Coffee is one of the most promising brand to delight customers. Use Realytics to know more

Chambers Fine Coffee Atmosphere and Décor

Aug '23Jul '24

Australia

Chambers Fine Coffee is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

141 of 183
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Chambers Fine Coffee Cleanliness and Hygiene

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

33 of 171
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Chambers Fine Coffee Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

90 of 176
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Chambers Fine Coffee Comfort

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

34 of 168
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Chambers Fine Coffee Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

10 of 162
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Chambers Fine Coffee Dining Area

Aug '23Jul '24

Australia

Chambers Fine Coffee is still the go-to place for customers, as their Dining Area score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

83 of 180
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Chambers Fine Coffee Service

Chambers Fine Coffee is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Service aspect satisfaction score, dropping from 78% to 71% this year.

Chambers Fine Coffee Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

39 of 115
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Chambers Fine Coffee Dining Options

Aug '23Jul '24

Australia

Chambers Fine Coffee is losing some of its appeal, with a concerning 12% decrease in satisfaction for Dining Options dropping from 87% last year to 75% this year.

Satisfaction Score

75%
12pp

Aspect Rank

169 of 183
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Chambers Fine Coffee Waiting Time

Aug '23Jul '24

Australia

Chambers Fine Coffee remains a consumer favourite, maintaining a consistent 50% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

107 of 182
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Chambers Fine Coffee Order Processing

Aug '23Jul '24

Australia

Chambers Fine Coffee is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

147 of 180
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Chambers Fine Coffee Staff

Chambers Fine Coffee is struggling to meet customer expectations, with a 1% decrease in satisfaction in Staff aspect, falling from 77% last year to 76% this year.

Chambers Fine Coffee Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

111 of 126
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Chambers Fine Coffee Staff Friendliness

Aug '23Jul '24

Australia

Chambers Fine Coffee has shown an increase in Staff Friendliness, with a jump from 75% last year to an impressive 81% this year.

Satisfaction Score

81%
6pp

Aspect Rank

146 of 183
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Chambers Fine Coffee Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

161 of 168
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Chambers Fine Coffee Staff Members

Aug '23Jul '24

Australia

Chambers Fine Coffee remains a consumer favourite, maintaining a consistent 86% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

62 of 183
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