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Reporting period: Aug '23Jul '24

Casa Cibo Overview

<10 Places
Restaurant

Brand Satisfaction

62%

Country Rank

Australia
1 556 of 1 594

Category Rank

Restaurant
823 of 846

Rating Score

3.1

Sales Power

Sales Index

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Casa Cibo Brand Profile

Aug '23Jul '24

Australia

Casa Cibo has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Casa Cibo has succeeded in its Place aspect, with a 87% satisfaction score.

Place
87%
Staff
68%
6pp
Service
60%
1pp
Food and Drinks
57%
2pp
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Casa Cibo Satisfaction Trend

Feb '24Jul '24

Australia

Casa Cibo's brand satisfaction has decreased compared to previous month and now stands at 50%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Casa Cibo Food and Drinks

Casa Cibo has shown an increase in Food and Drinks, with a jump from 55% last year to an impressive 57% this year.

Casa Cibo Portion Size

Aug '23Jul '24

Australia

Casa Cibo remains a consumer favourite, maintaining a consistent 71% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

576 of 838
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Satisfaction Score

Aspect Rank

845 of 846
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Casa Cibo Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

405 of 845
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Casa Cibo Dishes

Aug '23Jul '24

Australia

Casa Cibo is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dishes dropping from 48% last year to 46% this year.

Satisfaction Score

46%
2pp

Aspect Rank

838 of 846
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Casa Cibo Drinks

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

184 of 821
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Casa Cibo Cuisines

Aug '23Jul '24

Australia

Casa Cibo is still the go-to place for customers, as their Cuisines score remains high at 90%, consistent with last year's score.

Satisfaction Score

90%

Aspect Rank

538 of 703
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Casa Cibo Place

Casa Cibo remains a consumer favourite, maintaining a consistent 87% satisfaction score in Place aspect for both this year and last year.

Casa Cibo Atmosphere and Décor

Aug '23Jul '24

Australia

Casa Cibo is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

626 of 845
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Casa Cibo Cleanliness and Hygiene

Aug '23Jul '24

Australia

Casa Cibo is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

442 of 798
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Casa Cibo Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

489 of 838
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Casa Cibo Child-Friendly Conditions

Aug '23Jul '24

Australia

Casa Cibo remains a consumer favourite, maintaining a consistent 75% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

484 of 694
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Casa Cibo Comfort

Aug '23Jul '24

Australia

Casa Cibo is still the go-to place for customers, as their Comfort score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

460 of 740
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Casa Cibo Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

48 of 686
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Casa Cibo Dining Area

Aug '23Jul '24

Australia

Casa Cibo remains a consumer favourite, maintaining a consistent 80% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

293 of 771
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Casa Cibo Service

Casa Cibo is struggling to meet customer expectations, with a 1% decrease in satisfaction in Service aspect, falling from 61% last year to 60% this year.

Casa Cibo Billing and Payment

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

369 of 586
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Casa Cibo Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

315 of 474
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Casa Cibo Dining Options

Aug '23Jul '24

Australia

Casa Cibo is still the go-to place for customers, as their Dining Options score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

619 of 846
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Casa Cibo Waiting Time

Aug '23Jul '24

Australia

Casa Cibo remains a consumer favourite, maintaining a consistent 33% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

732 of 842
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Casa Cibo Order Processing

Aug '23Jul '24

Australia

Casa Cibo is still the go-to place for customers, as their Order Processing score remains high at 23%, consistent with last year's score.

Satisfaction Score

23%

Aspect Rank

770 of 843
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Casa Cibo Staff

Casa Cibo is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 74% last year to 68% this year.

Casa Cibo Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

606 of 653
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Casa Cibo Staff Friendliness

Aug '23Jul '24

Australia

Casa Cibo remains a consumer favourite, maintaining a consistent 79% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

79%

Aspect Rank

703 of 846
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Casa Cibo Staff Attentiveness

Aug '23Jul '24

Australia

Casa Cibo is still the go-to place for customers, as their Staff Attentiveness score remains high at 29%, consistent with last year's score.

Satisfaction Score

29%

Aspect Rank

714 of 800
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Casa Cibo Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

182 of 280
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Casa Cibo Staff Members

Aug '23Jul '24

Australia

Casa Cibo remains a consumer favourite, maintaining a consistent 65% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

65%

Aspect Rank

617 of 845
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