Caffe Primo Brand Profile
Aug '23 — Jul '24
Australia
Caffe Primo has a much lower satisfaction score for its Pricing compared to its other aspects. However, Caffe Primo has succeeded in its Place aspect, with a 81% satisfaction score.
Caffe Primo Satisfaction Trend
Feb '24 — Jul '24
Australia
Caffe Primo's brand satisfaction has increased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Caffe Primo Food and Drinks
Caffe Primo is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 74% last year to 65% this year.
Satisfaction Score
Aspect Rank
Caffe Primo Food Quality
Aug '23 — Jul '24
Australia
Caffe Primo remains a consumer favourite, maintaining a consistent 45% satisfaction score in Food Quality aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Caffe Primo Dishes
Aug '23 — Jul '24
Australia
Caffe Primo is struggling to meet customer expectations, with a 13% decrease in satisfaction in Dishes aspect, falling from 68% last year to 55% this year.
Satisfaction Score
Aspect Rank
Caffe Primo Drinks
Aug '23 — Jul '24
Australia
Caffe Primo is still the go-to place for customers, as their Drinks score remains high at 82%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Caffe Primo Place
Caffe Primo is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 85% last year to 81% this year.
Caffe Primo Atmosphere and Décor
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Caffe Primo Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Caffe Primo remains a consumer favourite, maintaining a consistent 82% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Caffe Primo Options for different visitors
Aug '23 — Jul '24
Australia
Caffe Primo is still the go-to place for customers, as their Options for different visitors score remains high at 57%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Caffe Primo Child-Friendly Conditions
Aug '23 — Jul '24
Australia
Caffe Primo remains a consumer favourite, maintaining a consistent 33% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Caffe Primo Comfort
Aug '23 — Jul '24
Australia
Caffe Primo is still the go-to place for customers, as their Comfort score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Caffe Primo Pricing
Caffe Primo is facing challenges in evolving its Pricing aspect, with a 11% decrease in customer satisfaction, dropping from 65% last year to 54% this year.
Caffe Primo Price
Aug '23 — Jul '24
Australia
Caffe Primo is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Price aspect satisfaction score, dropping from 62% to 50% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Caffe Primo Service
Caffe Primo is losing some of its appeal, with a concerning 13% decrease in satisfaction for Service dropping from 75% last year to 62% this year.
Satisfaction Score
Aspect Rank
Caffe Primo Dining Options
Aug '23 — Jul '24
Australia
Caffe Primo is struggling to meet customer expectations, with a 14% decrease in satisfaction in Dining Options aspect, falling from 93% last year to 79% this year.
Satisfaction Score
Aspect Rank
Caffe Primo Waiting Time
Aug '23 — Jul '24
Australia
Caffe Primo is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 43% last year to 36% this year.
Satisfaction Score
Aspect Rank
Caffe Primo Order Processing
Aug '23 — Jul '24
Australia
Caffe Primo remains a consumer favourite, maintaining a consistent 25% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Caffe Primo Staff
Caffe Primo is facing challenges in evolving its Staff aspect, with a 13% decrease in customer satisfaction, dropping from 76% last year to 63% this year.
Satisfaction Score
Aspect Rank
Caffe Primo Staff Friendliness
Aug '23 — Jul '24
Australia
Caffe Primo has shown an increase in Staff Friendliness, with a jump from 74% last year to an impressive 80% this year.
Satisfaction Score
Aspect Rank
Caffe Primo Staff Attentiveness
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Caffe Primo Staff Avaliability
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Caffe Primo Staff Members
Aug '23 — Jul '24
Australia
Caffe Primo is still the go-to place for customers, as their Staff Members score remains high at 43%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
