Realytics logo

Reporting period: Aug '23Jul '24

Café Lélunar Overview

10-100 Places
Coffee Shop

Brand Satisfaction

77%

Country Rank

Australia
50 of 123

Category Rank

Coffee Shop
2 of 11

Rating Score

3.7

Sales Power

Sales Index

Realytics logo

Café Lélunar Brand Profile

Aug '23Jul '24

Australia

Café Lélunar has a much lower satisfaction score for its Service compared to its other aspects. However, Café Lélunar has succeeded in its Staff aspect, with a 88% satisfaction score.

Staff
88%
3pp
Place
76%
5pp
Food and Drinks
74%
6pp
Service
74%
2pp
Realytics logo

Café Lélunar Satisfaction Trend

Feb '24Jul '24

Australia

Café Lélunar's brand satisfaction has increased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Café Lélunar Food and Drinks

Café Lélunar is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 80% last year to 74% this year.

Café Lélunar Portion Size

Aug '23Jul '24

Australia

Café Lélunar remains a consumer favourite, maintaining a consistent 40% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

6 of 11
Realytics logo

Café Lélunar Food Quality

Aug '23Jul '24

Australia

Café Lélunar is struggling to meet customer expectations, with a 17% decrease in satisfaction in Food Quality aspect, falling from 46% last year to 29% this year.

Satisfaction Score

29%
17pp

Aspect Rank

9 of 11
Realytics logo

Café Lélunar Menu Selection

Aug '23Jul '24

Australia

Use Realytics to know more about Café Lélunarlink

Satisfaction Score

Aspect Rank

2 of 11
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Café Lélunar Dishes

Aug '23Jul '24

Australia

Café Lélunar is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 65% last year to 59% this year.

Satisfaction Score

59%
6pp

Aspect Rank

5 of 11
Realytics logo

Café Lélunar Drinks

Aug '23Jul '24

Australia

Café Lélunar has shown an increase in Drinks, with a jump from 88% last year to an impressive 90% this year.

Satisfaction Score

90%
2pp

Aspect Rank

1 of 11
Realytics logo

Café Lélunar Place

Café Lélunar continues to evolve, with a 5% increase in customer satisfaction of Place, climbing from 71% last year to 76% this year.

Café Lélunar Atmosphere and Décor

Aug '23Jul '24

Australia

Use Realytics to know more about Café Lélunarlink

Satisfaction Score

Aspect Rank

3 of 11
Realytics logo

Café Lélunar Cleanliness and Hygiene

Aug '23Jul '24

Australia

Café Lélunar is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 11% decrease in customer satisfaction, dropping from 61% last year to 50% this year.

Satisfaction Score

50%
11pp

Aspect Rank

8 of 11
Realytics logo

Café Lélunar Options for different visitors

Aug '23Jul '24

Australia

Use Realytics to know more about Café Lélunarlink

Satisfaction Score

Aspect Rank

9 of 11
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Café Lélunar Child-Friendly Conditions

Aug '23Jul '24

Australia

Use Realytics to know more about Café Lélunarlink

Satisfaction Score

Aspect Rank

1 of 9
Realytics logo

Café Lélunar Comfort

Aug '23Jul '24

Australia

Café Lélunar is still the go-to place for customers, as their Comfort score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

9 of 10
Realytics logo

Café Lélunar Venue Congestion

Aug '23Jul '24

Australia

Café Lélunar remains a consumer favourite, maintaining a consistent 50% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

2 of 11
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Café Lélunar Dining Area

Aug '23Jul '24

Australia

Café Lélunar is still the go-to place for customers, as their Dining Area score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

4 of 10
Realytics logo

Café Lélunar Service

Café Lélunar is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Service aspect satisfaction score, dropping from 76% to 74% this year.

Café Lélunar Billing and Payment

Aug '23Jul '24

Australia

Use Realytics to know more about Café Lélunarlink

Satisfaction Score

Aspect Rank

7 of 9
Realytics logo

Café Lélunar Opening Hours

Aug '23Jul '24

Australia

Use Realytics to know more about Café Lélunarlink

Satisfaction Score

Aspect Rank

10 of 11
Realytics logo

Café Lélunar Dining Options

Aug '23Jul '24

Australia

Café Lélunar is losing some of its appeal, with a concerning 3% decrease in satisfaction for Dining Options dropping from 91% last year to 88% this year.

Satisfaction Score

88%
3pp

Aspect Rank

5 of 11
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Café Lélunar Waiting Time

Aug '23Jul '24

Australia

Café Lélunar remains a consumer favourite, maintaining a consistent 80% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

2 of 11
Realytics logo

Café Lélunar Order Processing

Aug '23Jul '24

Australia

Café Lélunar is still the go-to place for customers, as their Order Processing score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

1 of 11
Realytics logo

Café Lélunar Staff

Café Lélunar has successfully improved guest experience, as their "Staff" satisfaction score jumped from 85% last year to an 88% this year.

Café Lélunar Staff Friendliness

Aug '23Jul '24

Australia

Café Lélunar is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff Friendliness aspect, falling from 86% last year to 83% this year.

Satisfaction Score

83%
3pp

Aspect Rank

5 of 11
Realytics logo

Café Lélunar Staff Attentiveness

Aug '23Jul '24

Australia

Café Lélunar remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

1 of 11
Realytics logo

Satisfaction Score

Aspect Rank

1 of 11
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors