Cactus Jack's Overview

Cactus Jack's remains a consumer favourite, maintaining a consistent 90% satisfaction score in Portion Size aspect for both this year and last year.

Cactus Jack's is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 57% last year to 46% this year.

Cactus Jack's is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 75% last year to 68% this year.

Cactus Jack's remains a consumer favourite, maintaining a consistent 75% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Cactus Jack's has shown an increase in Price, with a jump from 65% last year to an impressive 67% this year.

Cactus Jack's is still the go-to place for customers, as their Order Processing score remains high at 46%, consistent with last year's score.

Cactus Jack's is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff Members dropping from 82% last year to 76% this year.