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Reporting period: Aug '23Jul '24

Byblós Overview

<10 Places
Bar and Pub

Brand Satisfaction

82%
4pp

Country Rank

Australia
1 027 of 1 594

Category Rank

Bar and Pub
284 of 456

Rating Score

3.9

Sales Power

Sales Index

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Byblós Brand Profile

Aug '23Jul '24

Australia

Byblós has a much lower satisfaction score for its Pricing compared to its other aspects. However, Byblós has succeeded in its Location aspect, with a 89% satisfaction score.

Location
89%
6pp
Place
89%
10pp
Food and Drinks
84%
2pp
Service
77%
6pp
Staff
77%
Pricing
55%
16pp
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Byblós Satisfaction Trend

Feb '24Jul '24

Australia

Byblós's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Byblós Food and Drinks

Byblós has shown an increase in Food and Drinks, with a jump from 82% last year to an impressive 84% this year.

Byblós Portion Size

Aug '23Jul '24

Australia

Byblós remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

370 of 443
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Byblós Food Quality

Aug '23Jul '24

Australia

Byblós continues to evolve, with a 26% increase in customer satisfaction of Food Quality, climbing from 46% last year to 72% this year.

Satisfaction Score

72%
26pp

Aspect Rank

119 of 456
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Satisfaction Score

Aspect Rank

73 of 455
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Byblós Dishes

Aug '23Jul '24

Australia

Byblós has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 66% last year to an 73% this year.

Satisfaction Score

73%
7pp

Aspect Rank

262 of 456
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Byblós Drinks

Aug '23Jul '24

Australia

Byblós is still the go-to place for customers, as their Drinks score remains high at 82%, consistent with last year's score.

Satisfaction Score

82%

Aspect Rank

329 of 456
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Byblós Cuisines

Aug '23Jul '24

Australia

Byblós remains a consumer favourite, maintaining a consistent 85% satisfaction score in Cuisines aspect for both this year and last year.

Satisfaction Score

85%

Aspect Rank

141 of 182
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Byblós Location

Byblós is losing some of its appeal, with a concerning 6% decrease in satisfaction for Location dropping from 95% last year to 89% this year.

Byblós Parking

Aug '23Jul '24

Australia

Byblós is still the go-to place for customers, as their Parking score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

217 of 324
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Byblós Conveniently Situated

Aug '23Jul '24

Australia

Byblós is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

365 of 387
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Byblós Views and Surroundings

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

153 of 352
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Byblós Ease to Find

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

82 of 120
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Byblós Place

Byblós continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 79% to 89% this year.

Satisfaction Score

Aspect Rank

95 of 456
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Byblós Cleanliness and Hygiene

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

124 of 418
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Byblós Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

167 of 291
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Byblós Options for different visitors

Aug '23Jul '24

Australia

Byblós remains a consumer favourite, maintaining a consistent 64% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

64%

Aspect Rank

443 of 456
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Byblós Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

333 of 387
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Byblós Comfort

Aug '23Jul '24

Australia

Byblós is still the go-to place for customers, as their Comfort score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

146 of 445
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Byblós Venue Congestion

Aug '23Jul '24

Australia

Byblós remains a consumer favourite, maintaining a consistent 50% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

87 of 395
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Byblós Dining Area

Aug '23Jul '24

Australia

Byblós is still the go-to place for customers, as their Dining Area score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

183 of 437
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Byblós Pricing

Byblós has demonstrated resilience in the industry, with a 16% increase in customer satisfaction for Pricing rising from 39% to 55% this year.

Byblós Price

Aug '23Jul '24

Australia

Byblós has shown an increase in Price, with a jump from 37% last year to an impressive 54% this year.

Satisfaction Score

54%
17pp

Aspect Rank

249 of 456
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Byblós Promotions

Aug '23Jul '24

Australia

Byblós remains a consumer favourite, maintaining a consistent 67% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

267 of 374
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Byblós Service

Byblós continues to evolve, with a 6% increase in customer satisfaction of Service, climbing from 71% last year to 77% this year.

Byblós Dining Options

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

143 of 456
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Byblós Online Facilities

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

52 of 125
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Byblós Waiting Time

Aug '23Jul '24

Australia

Byblós is still the go-to place for customers, as their Waiting Time score remains high at 55%, consistent with last year's score.

Satisfaction Score

55%

Aspect Rank

222 of 456
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Byblós Order Processing

Aug '23Jul '24

Australia

Byblós remains a consumer favourite, maintaining a consistent 47% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

47%

Aspect Rank

280 of 456
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Byblós Staff

Byblós is still the go-to place for customers, as their Staff score remains high at 77%, consistent with last year's score.

Byblós Staff Competence

Aug '23Jul '24

Australia

Byblós remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

266 of 366
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Byblós Staff Friendliness

Aug '23Jul '24

Australia

Byblós is struggling to meet customer expectations, with a 2% decrease in satisfaction in Staff Friendliness aspect, falling from 87% last year to 85% this year.

Satisfaction Score

85%
2pp

Aspect Rank

312 of 456
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Byblós Staff Attentiveness

Aug '23Jul '24

Australia

Byblós is still the go-to place for customers, as their Staff Attentiveness score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

316 of 446
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Byblós Staff Members

Aug '23Jul '24

Australia

Byblós remains a consumer favourite, maintaining a consistent 72% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

72%

Aspect Rank

280 of 456
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