Burgertory Brand Profile
Aug '23 — Jul '24
Australia
Burgertory has a much lower satisfaction score for its Pricing compared to its other aspects. However, Burgertory has succeeded in its Location aspect, with a 90% satisfaction score.
Burgertory Satisfaction Trend
Feb '24 — Jul '24
Australia
Burgertory's brand satisfaction has increased compared to previous month and now stands at 92%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Burgertory Food and Drinks
Burgertory has shown an increase in Food and Drinks, with a jump from 82% last year to an impressive 87% this year.
Burgertory Portion Size
Aug '23 — Jul '24
Australia
Burgertory is losing some of its appeal, with a concerning 16% decrease in satisfaction for Portion Size dropping from 84% last year to 68% this year.
Satisfaction Score
Aspect Rank
Burgertory Food Quality
Aug '23 — Jul '24
Australia
Burgertory continues to evolve, with a 12% increase in customer satisfaction of Food Quality, climbing from 56% last year to 68% this year.
Satisfaction Score
Aspect Rank
Burgertory Menu Selection
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Burgertory Dishes
Aug '23 — Jul '24
Australia
Burgertory has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 80% last year to an 87% this year.
Satisfaction Score
Aspect Rank
Burgertory Drinks
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Burgertory Location
Use Realytics to know more about Burgertory
Burgertory Parking
Aug '23 — Jul '24
Australia
Burgertory is struggling to meet customer expectations, with a 1% decrease in satisfaction in Parking aspect, falling from 90% last year to 89% this year.
Satisfaction Score
Aspect Rank
Burgertory Conveniently Situated
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Burgertory Views and Surroundings
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Burgertory Transport Accessibility
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Burgertory Place
Burgertory continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 72% to 85% this year.
Burgertory Atmosphere and Décor
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Burgertory Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Burgertory has demonstrated resilience in the industry, with a 19% increase in customer satisfaction for Cleanliness and Hygiene rising from 58% to 77% this year.
Satisfaction Score
Aspect Rank
Burgertory Options for different visitors
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Burgertory Child-Friendly Conditions
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Burgertory Comfort
Aug '23 — Jul '24
Australia
Burgertory remains a consumer favourite, maintaining a consistent 35% satisfaction score in Comfort aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Burgertory Venue Congestion
Aug '23 — Jul '24
Australia
Burgertory is still the go-to place for customers, as their Venue Congestion score remains high at 33%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Burgertory Dining Area
Aug '23 — Jul '24
Australia
Burgertory remains a consumer favourite, maintaining a consistent 71% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Burgertory Pricing
Burgertory has shown an increase in Pricing, with a jump from 40% last year to an impressive 61% this year.
Burgertory Price
Aug '23 — Jul '24
Australia
Burgertory continues to evolve, with a 22% increase in customer satisfaction of Price, climbing from 38% last year to 60% this year.
Satisfaction Score
Aspect Rank
Burgertory Promotions
Aug '23 — Jul '24
Australia
Burgertory is still the go-to place for customers, as their Promotions score remains high at 83%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Burgertory Service
Burgertory is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 86% last year to 85% this year.
Satisfaction Score
Aspect Rank
Burgertory Opening Hours
Aug '23 — Jul '24
Australia
Burgertory remains a consumer favourite, maintaining a consistent 40% satisfaction score in Opening Hours aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Burgertory Dining Options
Aug '23 — Jul '24
Australia
Burgertory has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 76% last year to an 87% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Burgertory Waiting Time
Aug '23 — Jul '24
Australia
Burgertory continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 52% to 69% this year.
Satisfaction Score
Aspect Rank
Burgertory Order Processing
Aug '23 — Jul '24
Australia
Burgertory is facing challenges in evolving its Order Processing aspect, with a 25% decrease in customer satisfaction, dropping from 49% last year to 24% this year.
Satisfaction Score
Aspect Rank
Burgertory Staff
Burgertory is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Staff aspect satisfaction score, dropping from 89% to 87% this year.
Burgertory Staff Competence
Aug '23 — Jul '24
Australia
Burgertory is still the go-to place for customers, as their Staff Competence score remains high at 80%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Burgertory Staff Friendliness
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Burgertory Staff Attentiveness
Aug '23 — Jul '24
Australia
Burgertory remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Attentiveness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Burgertory Staff Members
Aug '23 — Jul '24
Australia
Burgertory is losing some of its appeal, with a concerning 13% decrease in satisfaction for Staff Members dropping from 91% last year to 78% this year.
Satisfaction Score
Aspect Rank