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Reporting period: Aug '23Jul '24

Burger Road Overview

10-100 Places
Restaurant

Brand Satisfaction

88%
5pp

Country Rank

Australia
7 of 123

Category Rank

Restaurant
7 of 74

Rating Score

4.4

Sales Power

Sales Index

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Burger Road Brand Profile

Aug '23Jul '24

Australia

Burger Road has a much lower satisfaction score for its Pricing compared to its other aspects. However, Burger Road has succeeded in its Staff aspect, with a 92% satisfaction score.

Staff
92%
6pp
Place
90%
2pp
Food and Drinks
89%
4pp
Service
88%
6pp
Pricing
52%
1pp
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Burger Road Satisfaction Trend

Feb '24Jul '24

Australia

Burger Road's brand satisfaction has decreased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Burger Road Food and Drinks

Burger Road is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 93% last year to 89% this year.

Burger Road Portion Size

Aug '23Jul '24

Australia

Burger Road remains a consumer favourite, maintaining a consistent 84% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

84%

Aspect Rank

17 of 74
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Burger Road Food Quality

Aug '23Jul '24

Australia

Burger Road is struggling to meet customer expectations, with a 5% decrease in satisfaction in Food Quality aspect, falling from 81% last year to 76% this year.

Satisfaction Score

76%
5pp

Aspect Rank

3 of 74
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Burger Road Menu Selection

Aug '23Jul '24

Australia

Burger Road is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 95% last year to 85% this year.

Satisfaction Score

85%
10pp

Aspect Rank

38 of 74
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Burger Road Dishes

Aug '23Jul '24

Australia

Burger Road is facing challenges in evolving its Dishes aspect, with a 6% decrease in customer satisfaction, dropping from 94% last year to 88% this year.

Satisfaction Score

88%
6pp

Aspect Rank

6 of 74
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Satisfaction Score

Aspect Rank

14 of 70
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Burger Road Place

Burger Road is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

23 of 74
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Burger Road Cleanliness and Hygiene

Aug '23Jul '24

Australia

Burger Road is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 93% to 84% this year.

Satisfaction Score

84%
9pp

Aspect Rank

14 of 74
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Burger Road Options for different visitors

Aug '23Jul '24

Australia

Use Realytics to know more about Burger Roadlink

Satisfaction Score

Aspect Rank

6 of 73
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Burger Road Child-Friendly Conditions

Aug '23Jul '24

Australia

Burger Road is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

48 of 69
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Burger Road Comfort

Aug '23Jul '24

Australia

Use Realytics to know more about Burger Roadlink

Satisfaction Score

Aspect Rank

60 of 69
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Burger Road Dining Area

Aug '23Jul '24

Australia

Use Realytics to know more about Burger Roadlink

Satisfaction Score

Aspect Rank

7 of 66
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Burger Road Pricing

Burger Road has shown an increase in Pricing, with a jump from 51% last year to an impressive 52% this year.

Burger Road Price

Aug '23Jul '24

Australia

Burger Road continues to evolve, with a 2% increase in customer satisfaction of Price, climbing from 50% last year to 52% this year.

Satisfaction Score

52%
2pp

Aspect Rank

49 of 74
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Burger Road Service

Burger Road is losing some of its appeal, with a concerning 6% decrease in satisfaction for Service dropping from 94% last year to 88% this year.

Burger Road Billing and Payment

Aug '23Jul '24

Australia

Use Realytics to know more about Burger Roadlink

Satisfaction Score

Aspect Rank

51 of 68
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Burger Road Dining Options

Aug '23Jul '24

Australia

Burger Road is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dining Options aspect, falling from 91% last year to 87% this year.

Satisfaction Score

87%
4pp

Aspect Rank

22 of 74
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Burger Road Online Facilities

Aug '23Jul '24

Australia

Use Realytics to know more about Burger Roadlink

Satisfaction Score

Aspect Rank

7 of 56
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Burger Road Waiting Time

Aug '23Jul '24

Australia

Burger Road is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 93% last year to 81% this year.

Satisfaction Score

81%
12pp

Aspect Rank

7 of 74
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Burger Road Order Processing

Aug '23Jul '24

Australia

Burger Road is facing challenges in evolving its Order Processing aspect, with a 17% decrease in customer satisfaction, dropping from 70% last year to 53% this year.

Satisfaction Score

53%
17pp

Aspect Rank

16 of 74
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Burger Road Staff

Burger Road is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

8 of 67
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Burger Road Staff Friendliness

Aug '23Jul '24

Australia

Burger Road is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 74
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Burger Road Staff Attentiveness

Aug '23Jul '24

Australia

Use Realytics to know more about Burger Roadlink

Satisfaction Score

Aspect Rank

1 of 72
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Burger Road Staff Avaliability

Aug '23Jul '24

Australia

Use Realytics to know more about Burger Roadlink

Satisfaction Score

Aspect Rank

46 of 51
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Burger Road Staff Members

Aug '23Jul '24

Australia

Burger Road is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff Members aspect satisfaction score, dropping from 100% to 90% this year.

Satisfaction Score

90%
10pp

Aspect Rank

10 of 74
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