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Reporting period: Aug '23Jul '24

Billu's Indian Eatery Overview

<10 Places
Bar and Pub

Brand Satisfaction

80%
2pp

Country Rank

Australia
1 145 of 1 594

Category Rank

Bar and Pub
317 of 456

Rating Score

3.7

Sales Power

Sales Index

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Billu's Indian Eatery Brand Profile

Aug '23Jul '24

Australia

Billu's Indian Eatery has a much lower satisfaction score for its Service compared to its other aspects. However, Billu's Indian Eatery has succeeded in its Staff aspect, with a 83% satisfaction score.

Staff
83%
4pp
Food and Drinks
79%
1pp
Place
78%
1pp
Service
75%
1pp
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Billu's Indian Eatery Satisfaction Trend

Feb '24Jul '24

Australia

Billu's Indian Eatery's brand satisfaction has decreased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Billu's Indian Eatery Food and Drinks

Billu's Indian Eatery has shown an increase in Food and Drinks, with a jump from 78% last year to an impressive 79% this year.

Billu's Indian Eatery Portion Size

Aug '23Jul '24

Australia

Billu's Indian Eatery remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

328 of 443
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Billu's Indian Eatery Food Quality

Aug '23Jul '24

Australia

Billu's Indian Eatery continues to evolve, with a 12% increase in customer satisfaction of Food Quality, climbing from 24% last year to 36% this year.

Satisfaction Score

36%
12pp

Aspect Rank

405 of 456
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Billu's Indian Eatery Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

210 of 455
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Billu's Indian Eatery Dishes

Aug '23Jul '24

Australia

Billu's Indian Eatery is losing some of its appeal, with a concerning 7% decrease in satisfaction for Dishes dropping from 74% last year to 67% this year.

Satisfaction Score

67%
7pp

Aspect Rank

320 of 456
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Billu's Indian Eatery Drinks

Aug '23Jul '24

Australia

Billu's Indian Eatery is still the go-to place for customers, as their Drinks score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

315 of 456
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Billu's Indian Eatery Cuisines

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

71 of 182
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Billu's Indian Eatery Place

Billu's Indian Eatery is struggling to meet customer expectations, with a 1% decrease in satisfaction in Place aspect, falling from 79% last year to 78% this year.

Billu's Indian Eatery Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

396 of 456
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Billu's Indian Eatery Cleanliness and Hygiene

Aug '23Jul '24

Australia

Billu's Indian Eatery remains a consumer favourite, maintaining a consistent 29% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

29%

Aspect Rank

358 of 418
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Billu's Indian Eatery Restrooms

Aug '23Jul '24

Australia

Billu's Indian Eatery is still the go-to place for customers, as their Restrooms score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

75 of 291
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Billu's Indian Eatery Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

152 of 456
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Billu's Indian Eatery Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

165 of 387
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Billu's Indian Eatery Comfort

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

430 of 445
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Billu's Indian Eatery Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

316 of 395
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Billu's Indian Eatery Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

7 of 437
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Billu's Indian Eatery Service

Billu's Indian Eatery has successfully improved guest experience, as their "Service" satisfaction score jumped from 74% last year to an 75% this year.

Billu's Indian Eatery Billing and Payment

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

32 of 289
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Billu's Indian Eatery Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

139 of 223
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Billu's Indian Eatery Dining Options

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

48 of 456
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Billu's Indian Eatery Waiting Time

Aug '23Jul '24

Australia

Billu's Indian Eatery remains a consumer favourite, maintaining a consistent 57% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

57%

Aspect Rank

208 of 456
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Billu's Indian Eatery Order Processing

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

436 of 456
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Billu's Indian Eatery Staff

Billu's Indian Eatery continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 79% to 83% this year.

Billu's Indian Eatery Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

15 of 366
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Satisfaction Score

Aspect Rank

54 of 456
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Billu's Indian Eatery Staff Attentiveness

Aug '23Jul '24

Australia

Billu's Indian Eatery is still the go-to place for customers, as their Staff Attentiveness score remains high at 43%, consistent with last year's score.

Satisfaction Score

43%

Aspect Rank

369 of 446
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Billu's Indian Eatery Staff Members

Aug '23Jul '24

Australia

Billu's Indian Eatery remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

263 of 456
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