BBQ Lounge Brand Profile
Aug '23 — Jul '24
Australia
BBQ Lounge has a much lower satisfaction score for its Service compared to its other aspects. However, BBQ Lounge has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.
BBQ Lounge Satisfaction Trend
Feb '24 — Jul '24
Australia
BBQ Lounge's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
BBQ Lounge Food and Drinks
BBQ Lounge has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 88% this year.
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BBQ Lounge Food Quality
Aug '23 — Jul '24
Australia
BBQ Lounge continues to evolve, with a 16% increase in customer satisfaction of Food Quality, climbing from 36% last year to 52% this year.
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BBQ Lounge Dishes
Aug '23 — Jul '24
Australia
BBQ Lounge has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 66% last year to an 73% this year.
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BBQ Lounge Drinks
Aug '23 — Jul '24
Australia
BBQ Lounge remains a consumer favourite, maintaining a consistent 60% satisfaction score in Drinks aspect for both this year and last year.
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BBQ Lounge Place
BBQ Lounge is losing some of its appeal, with a concerning 14% decrease in satisfaction for Place dropping from 89% last year to 75% this year.
BBQ Lounge Atmosphere and Décor
Aug '23 — Jul '24
Australia
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BBQ Lounge Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
BBQ Lounge is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 45%, consistent with last year's score.
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BBQ Lounge Options for different visitors
Aug '23 — Jul '24
Australia
BBQ Lounge remains a consumer favourite, maintaining a consistent 82% satisfaction score in Options for different visitors aspect for both this year and last year.
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BBQ Lounge Child-Friendly Conditions
Aug '23 — Jul '24
Australia
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BBQ Lounge Comfort
Aug '23 — Jul '24
Australia
BBQ Lounge is still the go-to place for customers, as their Comfort score remains high at 67%, consistent with last year's score.
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BBQ Lounge Service
BBQ Lounge continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 57% to 73% this year.
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BBQ Lounge Dining Options
Aug '23 — Jul '24
Australia
BBQ Lounge remains a consumer favourite, maintaining a consistent 76% satisfaction score in Dining Options aspect for both this year and last year.
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BBQ Lounge Order Processing
Aug '23 — Jul '24
Australia
BBQ Lounge is still the go-to place for customers, as their Order Processing score remains high at 25%, consistent with last year's score.
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BBQ Lounge Staff
BBQ Lounge has demonstrated resilience in the industry, with a 12% increase in customer satisfaction for Staff rising from 71% to 83% this year.
BBQ Lounge Staff Competence
Aug '23 — Jul '24
Australia
BBQ Lounge remains a consumer favourite, maintaining a consistent 38% satisfaction score in Staff Competence aspect for both this year and last year.
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BBQ Lounge Staff Friendliness
Aug '23 — Jul '24
Australia
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BBQ Lounge Staff Attentiveness
Aug '23 — Jul '24
Australia
BBQ Lounge is still the go-to place for customers, as their Staff Attentiveness score remains high at 57%, consistent with last year's score.
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BBQ Lounge Staff Members
Aug '23 — Jul '24
Australia
BBQ Lounge remains a consumer favourite, maintaining a consistent 89% satisfaction score in Staff Members aspect for both this year and last year.
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