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Reporting period: Aug '23Jul '24

Bar Italia Overview

<10 Places
Coffee Shop

Brand Satisfaction

71%
4pp

Country Rank

Australia
1 459 of 1 594

Category Rank

Coffee Shop
28 of 30

Rating Score

3.6

Sales Power

Sales Index

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Bar Italia Brand Profile

Aug '23Jul '24

Australia

Bar Italia has a much lower satisfaction score for its Service compared to its other aspects. However, Bar Italia has succeeded in its Food and Drinks aspect, with a 84% satisfaction score.

Food and Drinks
84%
3pp
Place
79%
Staff
57%
19pp
Service
45%
1pp
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Bar Italia Satisfaction Trend

Feb '24Jul '24

Australia

Bar Italia's brand satisfaction has increased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bar Italia Food and Drinks

Bar Italia has shown an increase in Food and Drinks, with a jump from 81% last year to an impressive 84% this year.

Bar Italia Portion Size

Aug '23Jul '24

Australia

Bar Italia remains a consumer favourite, maintaining a consistent 80% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

17 of 28
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Bar Italia Food Quality

Aug '23Jul '24

Australia

Bar Italia is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food Quality dropping from 42% last year to 39% this year.

Satisfaction Score

39%
3pp

Aspect Rank

28 of 30
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Bar Italia Menu Selection

Aug '23Jul '24

Australia

Bar Italia is still the go-to place for customers, as their Menu Selection score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

28 of 30
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Bar Italia Dishes

Aug '23Jul '24

Australia

Bar Italia continues to evolve, with a 5% increase in customer satisfaction of Dishes, climbing from 81% last year to 86% this year.

Satisfaction Score

86%
5pp

Aspect Rank

16 of 30
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Bar Italia Drinks

Aug '23Jul '24

Australia

Use Realytics to know more about Bar Italialink

Satisfaction Score

Aspect Rank

13 of 30
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Bar Italia Cuisines

Aug '23Jul '24

Australia

Bar Italia remains a consumer favourite, maintaining a consistent 89% satisfaction score in Cuisines aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

9 of 15
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Bar Italia Place

Bar Italia is still the go-to place for customers, as their Place score remains high at 79%, consistent with last year's score.

Bar Italia Atmosphere and Décor

Aug '23Jul '24

Australia

Use Realytics to know more about Bar Italialink

Satisfaction Score

Aspect Rank

18 of 30
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Bar Italia Cleanliness and Hygiene

Aug '23Jul '24

Australia

Use Realytics to know more about Bar Italialink

Satisfaction Score

Aspect Rank

27 of 29
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Bar Italia Options for different visitors

Aug '23Jul '24

Australia

Use Realytics to know more about Bar Italialink

Satisfaction Score

Aspect Rank

18 of 27
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Bar Italia Child-Friendly Conditions

Aug '23Jul '24

Australia

Bar Italia remains a consumer favourite, maintaining a consistent 75% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

16 of 27
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Bar Italia Comfort

Aug '23Jul '24

Australia

Use Realytics to know more about Bar Italialink

Satisfaction Score

Aspect Rank

21 of 24
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Bar Italia Venue Congestion

Aug '23Jul '24

Australia

Use Realytics to know more about Bar Italialink

Satisfaction Score

Aspect Rank

23 of 24
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Bar Italia Dining Area

Aug '23Jul '24

Australia

Bar Italia is still the go-to place for customers, as their Dining Area score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

21 of 29
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Bar Italia Service

Bar Italia is struggling to meet customer expectations, with a 1% decrease in satisfaction in Service aspect, falling from 46% last year to 45% this year.

Bar Italia Billing and Payment

Aug '23Jul '24

Australia

Bar Italia remains a consumer favourite, maintaining a consistent 23% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

23%

Aspect Rank

6 of 21
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Bar Italia Opening Hours

Aug '23Jul '24

Australia

Bar Italia is still the go-to place for customers, as their Opening Hours score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

7 of 25
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Bar Italia Dining Options

Aug '23Jul '24

Australia

Use Realytics to know more about Bar Italialink

Satisfaction Score

Aspect Rank

7 of 30
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Bar Italia Online Facilities

Aug '23Jul '24

Australia

Bar Italia remains a consumer favourite, maintaining a consistent 50% satisfaction score in Online Facilities aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

2 of 10
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Bar Italia Waiting Time

Aug '23Jul '24

Australia

Bar Italia is still the go-to place for customers, as their Waiting Time score remains high at 64%, consistent with last year's score.

Satisfaction Score

64%

Aspect Rank

16 of 30
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Bar Italia Order Processing

Aug '23Jul '24

Australia

Bar Italia remains a consumer favourite, maintaining a consistent 57% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

57%

Aspect Rank

11 of 30
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Bar Italia Staff

Bar Italia has successfully improved guest experience, as their "Staff" satisfaction score jumped from 38% last year to an 57% this year.

Bar Italia Staff Friendliness

Aug '23Jul '24

Australia

Bar Italia continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 31% to 59% this year.

Satisfaction Score

59%
28pp

Aspect Rank

29 of 30
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Bar Italia Staff Attentiveness

Aug '23Jul '24

Australia

Bar Italia is still the go-to place for customers, as their Staff Attentiveness score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

14 of 24
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Bar Italia Staff Members

Aug '23Jul '24

Australia

Bar Italia is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 28% last year to 25% this year.

Satisfaction Score

25%
3pp

Aspect Rank

28 of 30
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