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Reporting period: Aug '23Jul '24

Bakery & Cafe – Banjo's Overview

10-100 Places
Coffee Shop

Brand Satisfaction

75%
4pp

Country Rank

Australia
62 of 123

Category Rank

Coffee Shop
4 of 11

Rating Score

3.5

Sales Power

Sales Index

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Bakery & Cafe – Banjo's Brand Profile

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bakery & Cafe – Banjo's has succeeded in its Food and Drinks aspect, with a 78% satisfaction score.

Food and Drinks
78%
4pp
Staff
74%
5pp
Place
72%
3pp
Service
70%
3pp
Pricing
41%
1pp
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Bakery & Cafe – Banjo's Satisfaction Trend

Feb '24Jul '24

Australia

Bakery & Cafe – Banjo's's brand satisfaction has increased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bakery & Cafe – Banjo's Food and Drinks

Bakery & Cafe – Banjo's is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 82% last year to 78% this year.

Bakery & Cafe – Banjo's Portion Size

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's remains a consumer favourite, maintaining a consistent 56% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

56%

Aspect Rank

5 of 11
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Bakery & Cafe – Banjo's Food Quality

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 62% last year to 51% this year.

Satisfaction Score

51%
11pp

Aspect Rank

4 of 11
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Bakery & Cafe – Banjo's Menu Selection

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 90% last year to 81% this year.

Satisfaction Score

81%
9pp

Aspect Rank

6 of 11
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Bakery & Cafe – Banjo's Dishes

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's is facing challenges in evolving its Dishes aspect, with a 3% decrease in customer satisfaction, dropping from 83% last year to 80% this year.

Satisfaction Score

80%
3pp

Aspect Rank

2 of 11
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Bakery & Cafe – Banjo's Drinks

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Drinks aspect satisfaction score, dropping from 85% to 79% this year.

Satisfaction Score

79%
6pp

Aspect Rank

6 of 11
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Bakery & Cafe – Banjo's Place

Bakery & Cafe – Banjo's is losing some of its appeal, with a concerning 3% decrease in satisfaction for Place dropping from 75% last year to 72% this year.

Bakery & Cafe – Banjo's Atmosphere and Décor

Aug '23Jul '24

Australia

Use Realytics to know more about Bakery & Cafe – Banjo'slink

Satisfaction Score

Aspect Rank

5 of 11
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Bakery & Cafe – Banjo's Cleanliness and Hygiene

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's has shown an increase in Cleanliness and Hygiene, with a jump from 66% last year to an impressive 70% this year.

Satisfaction Score

70%
4pp

Aspect Rank

2 of 11
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Bakery & Cafe – Banjo's Restrooms

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's is still the go-to place for customers, as their Restrooms score remains high at 73%, consistent with last year's score.

Satisfaction Score

73%

Aspect Rank

1 of 8
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Bakery & Cafe – Banjo's Options for different visitors

Aug '23Jul '24

Australia

Use Realytics to know more about Bakery & Cafe – Banjo'slink

Satisfaction Score

Aspect Rank

1 of 11
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Bakery & Cafe – Banjo's Child-Friendly Conditions

Aug '23Jul '24

Australia

Use Realytics to know more about Bakery & Cafe – Banjo'slink

Satisfaction Score

Aspect Rank

5 of 9
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Bakery & Cafe – Banjo's Comfort

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's remains a consumer favourite, maintaining a consistent 63% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

4 of 10
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Bakery & Cafe – Banjo's Venue Congestion

Aug '23Jul '24

Australia

Use Realytics to know more about Bakery & Cafe – Banjo'slink

Satisfaction Score

Aspect Rank

6 of 11
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Bakery & Cafe – Banjo's Dining Area

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's is still the go-to place for customers, as their Dining Area score remains high at 65%, consistent with last year's score.

Satisfaction Score

65%

Aspect Rank

6 of 10
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Bakery & Cafe – Banjo's Work and study friendly

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's remains a consumer favourite, maintaining a consistent 50% satisfaction score in Work and study friendly aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

5 of 6
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Bakery & Cafe – Banjo's Pricing

Bakery & Cafe – Banjo's continues to evolve, with a 1% increase in customer satisfaction of Pricing, climbing from 40% last year to 41% this year.

Bakery & Cafe – Banjo's Price

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's has successfully improved guest experience, as their "Price" satisfaction score jumped from 36% last year to an 41% this year.

Satisfaction Score

41%
5pp

Aspect Rank

7 of 11
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Bakery & Cafe – Banjo's Service

Bakery & Cafe – Banjo's is struggling to meet customer expectations, with a 3% decrease in satisfaction in Service aspect, falling from 73% last year to 70% this year.

Bakery & Cafe – Banjo's Opening Hours

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's is still the go-to place for customers, as their Opening Hours score remains high at 25%, consistent with last year's score.

Satisfaction Score

25%

Aspect Rank

5 of 11
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Satisfaction Score

Aspect Rank

2 of 11
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Bakery & Cafe – Banjo's Online Facilities

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's remains a consumer favourite, maintaining a consistent 57% satisfaction score in Online Facilities aspect for both this year and last year.

Satisfaction Score

57%

Aspect Rank

1 of 6
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Bakery & Cafe – Banjo's Waiting Time

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's is still the go-to place for customers, as their Waiting Time score remains high at 41%, consistent with last year's score.

Satisfaction Score

41%

Aspect Rank

7 of 11
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Bakery & Cafe – Banjo's Order Processing

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's remains a consumer favourite, maintaining a consistent 32% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

32%

Aspect Rank

6 of 11
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Bakery & Cafe – Banjo's Staff

Bakery & Cafe – Banjo's is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 79% last year to 74% this year.

Bakery & Cafe – Banjo's Staff Competence

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's is still the go-to place for customers, as their Staff Competence score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

2 of 9
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Bakery & Cafe – Banjo's Staff Friendliness

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's is facing challenges in evolving its Staff Friendliness aspect, with a 2% decrease in customer satisfaction, dropping from 82% last year to 80% this year.

Satisfaction Score

80%
2pp

Aspect Rank

6 of 11
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Bakery & Cafe – Banjo's Staff Attentiveness

Aug '23Jul '24

Australia

Use Realytics to know more about Bakery & Cafe – Banjo'slink

Satisfaction Score

Aspect Rank

7 of 11
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Bakery & Cafe – Banjo's Staff Avaliability

Aug '23Jul '24

Australia

Use Realytics to know more about Bakery & Cafe – Banjo'slink

Satisfaction Score

Aspect Rank

9 of 9
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Bakery & Cafe – Banjo's Staff Members

Aug '23Jul '24

Australia

Bakery & Cafe – Banjo's remains a consumer favourite, maintaining a consistent 62% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

62%

Aspect Rank

7 of 11
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