Baia The Italian Brand Profile
Aug '23 — Jul '24
Australia
Baia The Italian has a much lower satisfaction score for its Pricing compared to its other aspects. However, Baia The Italian has succeeded in its Staff aspect, with a 87% satisfaction score.
Baia The Italian Satisfaction Trend
Feb '24 — Jul '24
Australia
Baia The Italian's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Baia The Italian Food and Drinks
Baia The Italian has shown an increase in Food and Drinks, with a jump from 82% last year to an impressive 84% this year.
Baia The Italian Portion Size
Aug '23 — Jul '24
Australia
Baia The Italian remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
Baia The Italian Food Quality
Aug '23 — Jul '24
Australia
Baia The Italian is still the go-to place for customers, as their Food Quality score remains high at 56%, consistent with last year's score.
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Baia The Italian Menu Selection
Aug '23 — Jul '24
Australia
Baia The Italian remains a consumer favourite, maintaining a consistent 82% satisfaction score in Menu Selection aspect for both this year and last year.
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Aspect Rank
Baia The Italian Dishes
Aug '23 — Jul '24
Australia
Baia The Italian is still the go-to place for customers, as their Dishes score remains high at 81%, consistent with last year's score.
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Baia The Italian Cuisines
Aug '23 — Jul '24
Australia
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Baia The Italian Place
Baia The Italian continues to evolve, with a 1% increase in customer satisfaction of Place, climbing from 84% last year to 85% this year.
Baia The Italian Atmosphere and Décor
Aug '23 — Jul '24
Australia
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Baia The Italian Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Baia The Italian remains a consumer favourite, maintaining a consistent 43% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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Baia The Italian Restrooms
Aug '23 — Jul '24
Australia
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Baia The Italian Options for different visitors
Aug '23 — Jul '24
Australia
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Baia The Italian Child-Friendly Conditions
Aug '23 — Jul '24
Australia
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Baia The Italian Comfort
Aug '23 — Jul '24
Australia
Baia The Italian is still the go-to place for customers, as their Comfort score remains high at 50%, consistent with last year's score.
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Baia The Italian Venue Congestion
Aug '23 — Jul '24
Australia
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Baia The Italian Pricing
Baia The Italian is losing some of its appeal, with a concerning 17% decrease in satisfaction for Pricing dropping from 69% last year to 52% this year.
Baia The Italian Price
Aug '23 — Jul '24
Australia
Baia The Italian is struggling to meet customer expectations, with a 15% decrease in satisfaction in Price aspect, falling from 55% last year to 40% this year.
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Baia The Italian Promotions
Aug '23 — Jul '24
Australia
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Baia The Italian Service
Baia The Italian has successfully improved guest experience, as their "Service" satisfaction score jumped from 74% last year to an 81% this year.
Baia The Italian Billing and Payment
Aug '23 — Jul '24
Australia
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Baia The Italian Dining Options
Aug '23 — Jul '24
Australia
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Baia The Italian Waiting Time
Aug '23 — Jul '24
Australia
Baia The Italian remains a consumer favourite, maintaining a consistent 44% satisfaction score in Waiting Time aspect for both this year and last year.
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Baia The Italian Order Processing
Aug '23 — Jul '24
Australia
Baia The Italian is still the go-to place for customers, as their Order Processing score remains high at 22%, consistent with last year's score.
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Baia The Italian Staff
Baia The Italian continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 79% to 87% this year.
Baia The Italian Staff Competence
Aug '23 — Jul '24
Australia
Baia The Italian remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.
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Baia The Italian Staff Friendliness
Aug '23 — Jul '24
Australia
Baia The Italian is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 90% last year to 80% this year.
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Baia The Italian Staff Attentiveness
Aug '23 — Jul '24
Australia
Baia The Italian is still the go-to place for customers, as their Staff Attentiveness score remains high at 60%, consistent with last year's score.
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Baia The Italian Staff Members
Aug '23 — Jul '24
Australia
Baia The Italian has demonstrated resilience in the industry, with a 21% increase in customer satisfaction for Staff Members rising from 68% to 89% this year.
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