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Reporting period: Aug '23Jul '24

Au79 Overview

<10 Places
Cafe

Brand Satisfaction

75%

Country Rank

Australia
1 337 of 1 594

Category Rank

Cafe
153 of 183

Rating Score

3.6

Sales Power

Sales Index

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Au79 Brand Profile

Aug '23Jul '24

Australia

Au79 has a much lower satisfaction score for its Staff compared to its other aspects. However, Au79 has succeeded in its Place aspect, with a 84% satisfaction score.

Place
84%
1pp
Food and Drinks
77%
1pp
Service
76%
10pp
Staff
65%
4pp
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Au79 Satisfaction Trend

Feb '24Jul '24

Australia

Au79's brand satisfaction has decreased compared to previous month and now stands at 48%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Au79 Food and Drinks

Au79 is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 78% last year to 77% this year.

Au79 Portion Size

Aug '23Jul '24

Australia

Au79 remains a consumer favourite, maintaining a consistent 86% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

97 of 175
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Au79 Food Quality

Aug '23Jul '24

Australia

Au79 is struggling to meet customer expectations, with a 5% decrease in satisfaction in Food Quality aspect, falling from 47% last year to 42% this year.

Satisfaction Score

42%
5pp

Aspect Rank

146 of 183
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Au79 Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

71 of 182
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Au79 Dishes

Aug '23Jul '24

Australia

Au79 is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 69% last year to 63% this year.

Satisfaction Score

63%
6pp

Aspect Rank

163 of 183
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Satisfaction Score

Aspect Rank

90 of 182
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Au79 Place

Au79 is facing challenges in evolving its Place aspect, with a 1% decrease in customer satisfaction, dropping from 85% last year to 84% this year.

Au79 Atmosphere and Décor

Aug '23Jul '24

Australia

Au79 is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

97 of 183
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Au79 Cleanliness and Hygiene

Aug '23Jul '24

Australia

Au79 is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

125 of 171
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Au79 Options for different visitors

Aug '23Jul '24

Australia

Au79 remains a consumer favourite, maintaining a consistent 75% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

151 of 176
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Au79 Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

78 of 149
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Au79 Comfort

Aug '23Jul '24

Australia

Au79 is still the go-to place for customers, as their Comfort score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

88 of 168
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Au79 Venue Congestion

Aug '23Jul '24

Australia

Au79 remains a consumer favourite, maintaining a consistent 20% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

20%

Aspect Rank

78 of 162
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Au79 Dining Area

Aug '23Jul '24

Australia

Au79 is still the go-to place for customers, as their Dining Area score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

108 of 180
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Au79 Work and study friendly

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

1 of 41
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Au79 Service

Au79 has shown an increase in Service, with a jump from 66% last year to an impressive 76% this year.

Au79 Billing and Payment

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

1 of 124
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Au79 Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

14 of 115
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Au79 Dining Options

Aug '23Jul '24

Australia

Au79 continues to evolve, with a 2% increase in customer satisfaction of Dining Options, climbing from 77% last year to 79% this year.

Satisfaction Score

79%
2pp

Aspect Rank

157 of 183
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Au79 Online Facilities

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

6 of 32
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Au79 Waiting Time

Aug '23Jul '24

Australia

Au79 remains a consumer favourite, maintaining a consistent 57% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

57%

Aspect Rank

82 of 182
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Au79 Order Processing

Aug '23Jul '24

Australia

Au79 is still the go-to place for customers, as their Order Processing score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

55 of 180
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Au79 Staff

Au79 is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Staff aspect satisfaction score, dropping from 69% to 65% this year.

Au79 Staff Friendliness

Aug '23Jul '24

Australia

Au79 is losing some of its appeal, with a concerning 2% decrease in satisfaction for Staff Friendliness dropping from 63% last year to 61% this year.

Satisfaction Score

61%
2pp

Aspect Rank

169 of 183
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Au79 Staff Attentiveness

Aug '23Jul '24

Australia

Au79 remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

72 of 168
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Au79 Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

34 of 64
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Au79 Staff Members

Aug '23Jul '24

Australia

Au79 is still the go-to place for customers, as their Staff Members score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

148 of 183
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