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Reporting period: Aug '23Jul '24

Arthur's Pizza Overview

<10 Places
Restaurant

Brand Satisfaction

85%
1pp

Country Rank

Australia
820 of 1 594

Category Rank

Restaurant
466 of 846

Rating Score

3.8

Sales Power

Sales Index

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Arthur's Pizza Brand Profile

Aug '23Jul '24

Australia

Arthur's Pizza has a much lower satisfaction score for its Service compared to its other aspects. However, Arthur's Pizza has succeeded in its Place aspect, with a 95% satisfaction score.

Place
95%
Food and Drinks
86%
1pp
Staff
84%
9pp
Service
83%
6pp
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Arthur's Pizza Satisfaction Trend

Feb '24Jul '24

Australia

Arthur's Pizza's brand satisfaction has decreased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Arthur's Pizza Food and Drinks

Arthur's Pizza has shown an increase in Food and Drinks, with a jump from 85% last year to an impressive 86% this year.

Arthur's Pizza Portion Size

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

255 of 838
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Arthur's Pizza Food Quality

Aug '23Jul '24

Australia

Arthur's Pizza continues to evolve, with a 3% increase in customer satisfaction of Food Quality, climbing from 49% last year to 52% this year.

Satisfaction Score

52%
3pp

Aspect Rank

629 of 846
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Arthur's Pizza Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

431 of 845
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Arthur's Pizza Dishes

Aug '23Jul '24

Australia

Arthur's Pizza is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dishes dropping from 87% last year to 85% this year.

Satisfaction Score

85%
2pp

Aspect Rank

317 of 846
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Arthur's Pizza Place

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Arthur's Pizza Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

730 of 845
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Arthur's Pizza Cleanliness and Hygiene

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

151 of 798
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Arthur's Pizza Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

13 of 838
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Arthur's Pizza Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

368 of 694
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Arthur's Pizza Comfort

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

130 of 740
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Arthur's Pizza Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

201 of 771
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Arthur's Pizza Service

Arthur's Pizza is struggling to meet customer expectations, with a 6% decrease in satisfaction in Service aspect, falling from 89% last year to 83% this year.

Arthur's Pizza Billing and Payment

Aug '23Jul '24

Australia

Arthur's Pizza remains a consumer favourite, maintaining a consistent 40% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

128 of 586
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Arthur's Pizza Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

292 of 474
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Arthur's Pizza Dining Options

Aug '23Jul '24

Australia

Arthur's Pizza is still the go-to place for customers, as their Dining Options score remains high at 84%, consistent with last year's score.

Satisfaction Score

84%

Aspect Rank

646 of 846
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Arthur's Pizza Online Facilities

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

54 of 250
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Arthur's Pizza Waiting Time

Aug '23Jul '24

Australia

Arthur's Pizza remains a consumer favourite, maintaining a consistent 87% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

130 of 842
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Arthur's Pizza Order Processing

Aug '23Jul '24

Australia

Arthur's Pizza is still the go-to place for customers, as their Order Processing score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

645 of 843
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Arthur's Pizza Staff

Arthur's Pizza is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 93% last year to 84% this year.

Arthur's Pizza Staff Competence

Aug '23Jul '24

Australia

Arthur's Pizza remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

473 of 653
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Arthur's Pizza Staff Friendliness

Aug '23Jul '24

Australia

Arthur's Pizza is facing challenges in evolving its Staff Friendliness aspect, with a 15% decrease in customer satisfaction, dropping from 100% last year to 85% this year.

Satisfaction Score

85%
15pp

Aspect Rank

593 of 846
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Arthur's Pizza Staff Attentiveness

Aug '23Jul '24

Australia

Arthur's Pizza is still the go-to place for customers, as their Staff Attentiveness score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

614 of 800
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Arthur's Pizza Staff Members

Aug '23Jul '24

Australia

Arthur's Pizza remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

603 of 845
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