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Reporting period: Jun '23May '24

XO-Grill Overview

<10 Places
Restaurant

Brand Satisfaction

72%
2pp

Country Rank

Austria
450 of 564

Category Rank

Restaurant
306 of 369

Rating Score

4.1

Sales Power

Sales Index

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XO-Grill Brand Profile

Jun '23May '24

Austria

XO-Grill has a much lower satisfaction score for its Pricing compared to its other aspects. However, XO-Grill has succeeded in its Staff aspect, with a 92% satisfaction score.

Staff
92%
2pp
Food and Drinks
75%
Service
64%
4pp
Place
47%
13pp
Pricing
41%
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XO-Grill Satisfaction Trend

Dec '23May '24

Austria

XO-Grill's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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XO-Grill Food and Drinks

XO-Grill remains a consumer favourite, maintaining a consistent 75% satisfaction score in Food and Drinks aspect for both this year and last year.

XO-Grill Food Quality

Jun '23May '24

Austria

XO-Grill has shown an increase in Food Quality, with a jump from 45% last year to an impressive 55% this year.

Satisfaction Score

55%
10pp

Aspect Rank

197 of 355
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XO-Grill Dishes

Jun '23May '24

Austria

XO-Grill is still the go-to place for customers, as their Dishes score remains high at 76%, consistent with last year's score.

Satisfaction Score

76%

Aspect Rank

228 of 355
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XO-Grill Place

XO-Grill continues to evolve, with a 13% increase in customer satisfaction of Place, climbing from 34% last year to 47% this year.

XO-Grill Atmosphere and Décor

Jun '23May '24

Austria

XO-Grill remains a consumer favourite, maintaining a consistent 86% satisfaction score in Atmosphere and Décor aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

307 of 355
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XO-Grill Pricing

XO-Grill is still the go-to place for customers, as their Pricing score remains high at 41%, consistent with last year's score.

XO-Grill Price

Jun '23May '24

Austria

XO-Grill has successfully improved guest experience, as their "Price" satisfaction score jumped from 21% last year to an 41% this year.

Satisfaction Score

41%
20pp

Aspect Rank

277 of 355
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XO-Grill Service

XO-Grill is losing some of its appeal, with a concerning 4% decrease in satisfaction for Service dropping from 68% last year to 64% this year.

XO-Grill Staff

XO-Grill is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

36 of 355
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