XO-Grill Brand Profile
Jul '23 — Jun '24
Austria
XO-Grill has a much lower satisfaction score for its Pricing compared to its other aspects. However, XO-Grill has succeeded in its Staff aspect, with a 91% satisfaction score.
XO-Grill Satisfaction Trend
Jan '24 — Jun '24
Austria
XO-Grill's brand satisfaction has decreased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
XO-Grill Food and Drinks
XO-Grill remains a consumer favourite, maintaining a consistent 76% satisfaction score in Food and Drinks aspect for both this year and last year.
XO-Grill Food Quality
Jul '23 — Jun '24
Austria
XO-Grill has shown an increase in Food Quality, with a jump from 49% last year to an impressive 54% this year.
Satisfaction Score
Aspect Rank
XO-Grill Dishes
Jul '23 — Jun '24
Austria
XO-Grill continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 76% last year to 77% this year.
Satisfaction Score
Aspect Rank
XO-Grill Place
XO-Grill has successfully improved guest experience, as their "Place" satisfaction score jumped from 32% last year to an 49% this year.
Satisfaction Score
Aspect Rank
XO-Grill Cleanliness and Hygiene
Jul '23 — Jun '24
Austria
XO-Grill continues to improve, with a notable increase in customer satisfaction for their Cleanliness and Hygiene aspect, rising from 7% to 24% this year.
Satisfaction Score
Aspect Rank
XO-Grill Pricing
XO-Grill is still the go-to place for customers, as their Pricing score remains high at 34%, consistent with last year's score.
XO-Grill Price
Jul '23 — Jun '24
Austria
XO-Grill has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Price rising from 25% to 34% this year.
Satisfaction Score
Aspect Rank
XO-Grill Service
XO-Grill is losing some of its appeal, with a concerning 9% decrease in satisfaction for Service dropping from 69% last year to 60% this year.
XO-Grill Waiting Time
Jul '23 — Jun '24
Austria
XO-Grill remains a consumer favourite, maintaining a consistent 52% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
XO-Grill Staff
XO-Grill is struggling to meet customer expectations. Use Realytics to know why
XO-Grill Staff Friendliness
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
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