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Reporting period: Jun '23May '24

Ströck Overview

10-100 Places
Cafe

Brand Satisfaction

76%
5pp

Country Rank

Austria
14 of 39

Category Rank

Cafe
6 of 11

Rating Score

3.6

Sales Power

Sales Index

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Ströck Brand Profile

Jun '23May '24

Austria

Ströck has a much lower satisfaction score for its Pricing compared to its other aspects. However, Ströck has succeeded in its Location aspect, with a 90% satisfaction score.

Location
90%
3pp
Food and Drinks
81%
2pp
Place
78%
11pp
Staff
71%
7pp
Service
70%
8pp
Pricing
68%
8pp
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Ströck Satisfaction Trend

Dec '23May '24

Austria

Ströck's brand satisfaction has increased compared to previous month and now stands at 84%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Ströck Food and Drinks

Ströck is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 83% last year to 81% this year.

Ströck Food Quality

Jun '23May '24

Austria

Ströck is struggling to meet customer expectations, with a 18% decrease in satisfaction in Food Quality aspect, falling from 72% last year to 54% this year.

Satisfaction Score

54%
18pp

Aspect Rank

7 of 11
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Ströck Menu Selection

Jun '23May '24

Austria

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Satisfaction Score

Aspect Rank

8 of 11
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Ströck Dishes

Jun '23May '24

Austria

Ströck is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 82% last year to 80% this year.

Satisfaction Score

80%
2pp

Aspect Rank

7 of 11
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Ströck Drinks

Jun '23May '24

Austria

Ströck has shown an increase in Drinks, with a jump from 81% last year to an impressive 82% this year.

Satisfaction Score

82%
1pp

Aspect Rank

5 of 11
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Ströck Location

Ströck is facing challenges in evolving its Location aspect, with a 3% decrease in customer satisfaction, dropping from 93% last year to 90% this year.

Ströck Parking

Jun '23May '24

Austria

Ströck remains a consumer favourite, maintaining a consistent 70% satisfaction score in Parking aspect for both this year and last year.

Satisfaction Score

70%

Aspect Rank

4 of 11
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Ströck Place

Ströck is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Place aspect satisfaction score, dropping from 89% to 78% this year.

Ströck Atmosphere and Décor

Jun '23May '24

Austria

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Satisfaction Score

Aspect Rank

2 of 11
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Ströck Cleanliness and Hygiene

Jun '23May '24

Austria

Ströck is losing some of its appeal, with a concerning 13% decrease in satisfaction for Cleanliness and Hygiene dropping from 85% last year to 72% this year.

Satisfaction Score

72%
13pp

Aspect Rank

2 of 11
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Ströck Pricing

Ströck continues to evolve, with a 8% increase in customer satisfaction of Pricing, climbing from 60% last year to 68% this year.

Ströck Price

Jun '23May '24

Austria

Ströck has successfully improved guest experience, as their "Price" satisfaction score jumped from 59% last year to an 68% this year.

Satisfaction Score

68%
9pp

Aspect Rank

1 of 11
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Ströck Service

Ströck is struggling to meet customer expectations, with a 8% decrease in satisfaction in Service aspect, falling from 78% last year to 70% this year.

Ströck Dining Options

Jun '23May '24

Austria

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Satisfaction Score

Aspect Rank

4 of 11
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Ströck Waiting Time

Jun '23May '24

Austria

Ströck continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 53% to 62% this year.

Satisfaction Score

62%
9pp

Aspect Rank

1 of 11
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Ströck Order Processing

Jun '23May '24

Austria

Ströck is still the go-to place for customers, as their Order Processing score remains high at 29%, consistent with last year's score.

Satisfaction Score

29%

Aspect Rank

4 of 11
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Ströck Staff

Ströck is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 78% last year to 71% this year.

Ströck Staff Friendliness

Jun '23May '24

Austria

Ströck is facing challenges in evolving its Staff Friendliness aspect, with a 3% decrease in customer satisfaction, dropping from 79% last year to 76% this year.

Satisfaction Score

76%
3pp

Aspect Rank

4 of 11
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