Segafredo. Brand Profile
Jul '23 — Jun '24
Austria
Segafredo. has a much lower satisfaction score for its Staff compared to its other aspects. However, Segafredo. has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.
Segafredo. Satisfaction Trend
Jan '24 — Jun '24
Austria
Segafredo.'s brand satisfaction has increased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Segafredo. Food and Drinks
Segafredo. has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 88% this year.
Segafredo. Dishes
Jul '23 — Jun '24
Austria
Segafredo. continues to evolve, with a 8% increase in customer satisfaction of Dishes, climbing from 76% last year to 84% this year.
Satisfaction Score
Aspect Rank
Segafredo. Drinks
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Segafredo. Place
Segafredo. has successfully improved guest experience, as their "Place" satisfaction score jumped from 64% last year to an 81% this year.
Segafredo. Atmosphere and Décor
Jul '23 — Jun '24
Austria
Segafredo. remains a consumer favourite, maintaining a consistent 86% satisfaction score in Atmosphere and Décor aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Segafredo. Service
Segafredo. continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 64% to 68% this year.
Segafredo. Staff
Segafredo. is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff dropping from 47% last year to 44% this year.
Segafredo. Staff Friendliness
Jul '23 — Jun '24
Austria
Segafredo. is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff Friendliness aspect, falling from 41% last year to 36% this year.
Satisfaction Score
Aspect Rank
Segafredo. Staff Members
Jul '23 — Jun '24
Austria
Segafredo. is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 42% last year to 40% this year.
Satisfaction Score
Aspect Rank
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