Puerstner Brand Profile
Jul '23 — Jun '24
Austria
Puerstner has a much lower satisfaction score for its Staff compared to its other aspects. However, Puerstner has succeeded in its Food and Drinks aspect, with a 91% satisfaction score.
Puerstner Satisfaction Trend
Jan '24 — Jun '24
Austria
Puerstner's brand satisfaction has increased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Puerstner Food and Drinks
Puerstner is struggling to meet customer expectations. Use Realytics to know why
Puerstner Portion Size
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Puerstner Food Quality
Jul '23 — Jun '24
Austria
Puerstner is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food Quality dropping from 66% last year to 55% this year.
Satisfaction Score
Aspect Rank
Puerstner Menu Selection
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Puerstner Dishes
Jul '23 — Jun '24
Austria
Puerstner is struggling to meet customer expectations, with a 2% decrease in satisfaction in Dishes aspect, falling from 91% last year to 89% this year.
Satisfaction Score
Aspect Rank
Puerstner Drinks
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Puerstner Place
Puerstner is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 91% last year to 85% this year.
Puerstner Atmosphere and Décor
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Puerstner Pricing
Puerstner has shown an increase in Pricing, with a jump from 73% last year to an impressive 81% this year.
Puerstner Price
Jul '23 — Jun '24
Austria
Puerstner continues to evolve, with a 8% increase in customer satisfaction of Price, climbing from 73% last year to 81% this year.
Satisfaction Score
Aspect Rank
Puerstner Service
Puerstner is facing challenges in evolving its Service aspect, with a 4% decrease in customer satisfaction, dropping from 77% last year to 73% this year.
Puerstner Waiting Time
Jul '23 — Jun '24
Austria
Puerstner has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 66% last year to an 76% this year.
Satisfaction Score
Aspect Rank
Puerstner Order Processing
Jul '23 — Jun '24
Austria
Puerstner is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Order Processing aspect satisfaction score, dropping from 56% to 46% this year.
Satisfaction Score
Aspect Rank
Puerstner Staff
Puerstner is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff dropping from 74% last year to 71% this year.
Puerstner Staff Friendliness
Jul '23 — Jun '24
Austria
Puerstner is struggling to meet customer expectations, with a 1% decrease in satisfaction in Staff Friendliness aspect, falling from 69% last year to 68% this year.
Satisfaction Score
Aspect Rank
Puerstner Staff Members
Jul '23 — Jun '24
Austria
Puerstner is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 61% last year to 56% this year.
Satisfaction Score
Aspect Rank
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