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Reporting period: Jul '23Jun '24

Ponykarussell – Das Café Overview

<10 Places
Bar and Pub

Brand Satisfaction

86%
9pp

Country Rank

Austria
174 of 557

Category Rank

Bar and Pub
21 of 93

Rating Score

4.4

Sales Power

Sales Index

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Ponykarussell – Das Café Brand Profile

Jul '23Jun '24

Austria

Ponykarussell – Das Café has a much lower satisfaction score for its Pricing compared to its other aspects. However, Ponykarussell – Das Café has succeeded in its Food and Drinks aspect, with a 90% satisfaction score.

Food and Drinks
90%
7pp
Place
89%
5pp
Service
85%
7pp
Staff
78%
5pp
Pricing
61%
30pp
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Ponykarussell – Das Café Satisfaction Trend

Jan '24Jun '24

Austria

Ponykarussell – Das Café's brand satisfaction has decreased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Ponykarussell – Das Café Food and Drinks

Ponykarussell – Das Café has shown an increase in Food and Drinks, with a jump from 83% last year to an impressive 90% this year.

Ponykarussell – Das Café Food Quality

Jul '23Jun '24

Austria

Ponykarussell – Das Café is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food Quality dropping from 79% last year to 74% this year.

Satisfaction Score

74%
5pp

Aspect Rank

9 of 93
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Ponykarussell – Das Café Menu Selection

Jul '23Jun '24

Austria

Use Realytics to know more about Ponykarussell – Das Cafélink

Satisfaction Score

Aspect Rank

14 of 92
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Ponykarussell – Das Café Dishes

Jul '23Jun '24

Austria

Ponykarussell – Das Café continues to evolve, with a 26% increase in customer satisfaction of Dishes, climbing from 59% last year to 85% this year.

Satisfaction Score

85%
26pp

Aspect Rank

21 of 93
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Ponykarussell – Das Café Drinks

Jul '23Jun '24

Austria

Ponykarussell – Das Café is struggling to meet customer expectations, with a 5% decrease in satisfaction in Drinks aspect, falling from 93% last year to 88% this year.

Satisfaction Score

88%
5pp

Aspect Rank

46 of 93
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Ponykarussell – Das Café Place

Ponykarussell – Das Café has successfully improved guest experience, as their "Place" satisfaction score jumped from 84% last year to an 89% this year.

Ponykarussell – Das Café Atmosphere and Décor

Jul '23Jun '24

Austria

Ponykarussell – Das Café is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

18 of 93
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Ponykarussell – Das Café Pricing

Ponykarussell – Das Café continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 31% to 61% this year.

Ponykarussell – Das Café Price

Jul '23Jun '24

Austria

Ponykarussell – Das Café has demonstrated resilience in the industry, with a 30% increase in customer satisfaction for Price rising from 31% to 61% this year.

Satisfaction Score

61%
30pp

Aspect Rank

45 of 93
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Ponykarussell – Das Café Service

Ponykarussell – Das Café has shown an increase in Service, with a jump from 78% last year to an impressive 85% this year.

Satisfaction Score

Aspect Rank

8 of 92
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Ponykarussell – Das Café Staff

Ponykarussell – Das Café continues to evolve, with a 5% increase in customer satisfaction of Staff, climbing from 73% last year to 78% this year.

Ponykarussell – Das Café Staff Friendliness

Jul '23Jun '24

Austria

Ponykarussell – Das Café is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 88% last year to 79% this year.

Satisfaction Score

79%
9pp

Aspect Rank

56 of 93
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