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Reporting period: Aug '23Jul '24

Pizzeria Il Mercato Overview

<10 Places
Restaurant

Brand Satisfaction

73%
13pp

Country Rank

Austria
428 of 551

Category Rank

Restaurant
281 of 354

Rating Score

3.8

Sales Power

Sales Index

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Pizzeria Il Mercato Brand Profile

Aug '23Jul '24

Austria

Pizzeria Il Mercato has a much lower satisfaction score for its Service compared to its other aspects. However, Pizzeria Il Mercato has succeeded in its Food and Drinks aspect, with a 81% satisfaction score.

Food and Drinks
81%
11pp
Staff
65%
21pp
Place
60%
10pp
Service
51%
25pp
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Pizzeria Il Mercato Satisfaction Trend

Feb '24Jul '24

Austria

Pizzeria Il Mercato's brand satisfaction has increased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pizzeria Il Mercato Food and Drinks

Pizzeria Il Mercato is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food and Drinks dropping from 92% last year to 81% this year.

Pizzeria Il Mercato Portion Size

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

85 of 348
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Pizzeria Il Mercato Food Quality

Aug '23Jul '24

Austria

Pizzeria Il Mercato is struggling to meet customer expectations, with a 27% decrease in satisfaction in Food Quality aspect, falling from 77% last year to 50% this year.

Satisfaction Score

50%
28pp

Aspect Rank

230 of 354
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Pizzeria Il Mercato Menu Selection

Aug '23Jul '24

Austria

Pizzeria Il Mercato remains a consumer favourite, maintaining a consistent 78% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

78%

Aspect Rank

284 of 353
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Pizzeria Il Mercato Dishes

Aug '23Jul '24

Austria

Pizzeria Il Mercato is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 94% last year to 84% this year.

Satisfaction Score

84%
10pp

Aspect Rank

153 of 354
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Pizzeria Il Mercato Drinks

Aug '23Jul '24

Austria

Pizzeria Il Mercato is still the go-to place for customers, as their Drinks score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

181 of 353
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Pizzeria Il Mercato Cuisines

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

42 of 283
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Pizzeria Il Mercato Place

Pizzeria Il Mercato has shown an increase in Place, with a jump from 50% last year to an impressive 60% this year.

Pizzeria Il Mercato Atmosphere and Décor

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

241 of 353
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Pizzeria Il Mercato Cleanliness and Hygiene

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

70 of 338
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Pizzeria Il Mercato Comfort

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

313 of 333
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Pizzeria Il Mercato Venue Congestion

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

257 of 320
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Pizzeria Il Mercato Dining Area

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

299 of 345
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Pizzeria Il Mercato Service

Pizzeria Il Mercato is facing challenges in evolving its Service aspect, with a 25% decrease in customer satisfaction, dropping from 76% last year to 51% this year.

Pizzeria Il Mercato Billing and Payment

Aug '23Jul '24

Austria

Pizzeria Il Mercato remains a consumer favourite, maintaining a consistent 27% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

27%

Aspect Rank

143 of 277
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Pizzeria Il Mercato Opening Hours

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

135 of 235
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Pizzeria Il Mercato Dining Options

Aug '23Jul '24

Austria

Pizzeria Il Mercato is still the go-to place for customers, as their Dining Options score remains high at 31%, consistent with last year's score.

Satisfaction Score

31%

Aspect Rank

350 of 354
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Pizzeria Il Mercato Waiting Time

Aug '23Jul '24

Austria

Pizzeria Il Mercato remains a consumer favourite, maintaining a consistent 44% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

44%

Aspect Rank

253 of 353
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Pizzeria Il Mercato Order Processing

Aug '23Jul '24

Austria

Pizzeria Il Mercato is still the go-to place for customers, as their Order Processing score remains high at 47%, consistent with last year's score.

Satisfaction Score

47%

Aspect Rank

193 of 353
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Pizzeria Il Mercato Staff

Pizzeria Il Mercato is facing challenges in maintaining its customer experience, with a noticeable 21% decrease in their Staff aspect satisfaction score, dropping from 86% to 65% this year.

Pizzeria Il Mercato Staff Competence

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

281 of 304
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Pizzeria Il Mercato Staff Friendliness

Aug '23Jul '24

Austria

Pizzeria Il Mercato is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff Friendliness dropping from 81% last year to 78% this year.

Satisfaction Score

78%
3pp

Aspect Rank

249 of 354
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Pizzeria Il Mercato Staff Attentiveness

Aug '23Jul '24

Austria

Pizzeria Il Mercato remains a consumer favourite, maintaining a consistent 20% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

20%

Aspect Rank

333 of 341
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Pizzeria Il Mercato Staff Members

Aug '23Jul '24

Austria

Pizzeria Il Mercato is still the go-to place for customers, as their Staff Members score remains high at 45%, consistent with last year's score.

Satisfaction Score

45%

Aspect Rank

293 of 353
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