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Reporting period: Jul '23Jun '24

phil Overview

<10 Places
Bar and Pub

Brand Satisfaction

85%
1pp

Country Rank

Austria
208 of 557

Category Rank

Bar and Pub
29 of 93

Rating Score

4.2

Sales Power

Sales Index

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phil Brand Profile

Jul '23Jun '24

Austria

phil has a much lower satisfaction score for its Service compared to its other aspects. However, phil has succeeded in its Place aspect, with a 94% satisfaction score.

Place
94%
7pp
Food and Drinks
86%
1pp
Staff
74%
6pp
Service
65%
10pp
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phil Satisfaction Trend

Jan '24Jun '24

Austria

phil's brand satisfaction has decreased compared to previous month and now stands at 75%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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phil Food and Drinks

phil is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 87% last year to 86% this year.

phil Menu Selection

Jul '23Jun '24

Austria

phil is struggling to meet customer expectations, with a 1% decrease in satisfaction in Menu Selection aspect, falling from 89% last year to 88% this year.

Satisfaction Score

88%
1pp

Aspect Rank

27 of 92
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Satisfaction Score

Aspect Rank

33 of 93
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phil Place

phil is one of the most promising brand to delight customers. Use Realytics to know more

phil Atmosphere and Décor

Jul '23Jun '24

Austria

phil is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

50 of 93
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phil Service

phil is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 75% last year to 65% this year.

phil Dining Options

Jul '23Jun '24

Austria

phil is facing challenges in evolving its Dining Options aspect, with a 13% decrease in customer satisfaction, dropping from 94% last year to 81% this year.

Satisfaction Score

81%
13pp

Aspect Rank

27 of 92
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phil Staff

phil is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Staff aspect satisfaction score, dropping from 80% to 74% this year.

phil Staff Friendliness

Jul '23Jun '24

Austria

phil is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff Friendliness dropping from 82% last year to 77% this year.

Satisfaction Score

77%
5pp

Aspect Rank

60 of 93
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