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Reporting period: Apr '23Mar '24

phil Overview

<10 Places
Bar and Pub

Brand Satisfaction

85%
1pp

Country Rank

Austria
225 of 596

Category Rank

Bar and Pub
29 of 101

Rating Score

4.2

Sales Power

Sales Index

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phil Brand Profile

Apr '23Mar '24

Austria

phil has a much lower satisfaction score for its Service compared to its other aspects. However, phil has succeeded in its Place aspect, with a 95% satisfaction score.

Place
95%
11pp
Food and Drinks
92%
3pp
Staff
75%
7pp
Service
65%
8pp
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phil Satisfaction Trend

Last 6 months

Austria

phil's brand satisfaction has decreased compared to previous month and now stands at 60%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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phil Food and Drinks

phil is one of the most promising brand to delight customers. Use Realytics to know more

phil Menu Selection

Apr '23Mar '24

Austria

phil is losing some of its appeal, with a concerning 15% decrease in satisfaction for Menu Selection dropping from 94% last year to 79% this year.

Satisfaction Score

79%
15pp

Aspect Rank

43 of 101
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Satisfaction Score

Aspect Rank

11 of 101
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phil Dishes

Apr '23Mar '24

Austria

phil has shown an increase in Dishes, with a jump from 76% last year to an impressive 81% this year.

Satisfaction Score

81%
5pp

Aspect Rank

31 of 100
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phil Place

phil is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

42 of 101
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phil Service

phil is struggling to meet customer expectations, with a 8% decrease in satisfaction in Service aspect, falling from 73% last year to 65% this year.

phil Dining Options

Apr '23Mar '24

Austria

phil continues to evolve, with a 4% increase in customer satisfaction of Dining Options, climbing from 86% last year to 90% this year.

Satisfaction Score

90%
4pp

Aspect Rank

22 of 101
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phil Staff

phil is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 82% last year to 75% this year.

phil Staff Friendliness

Apr '23Mar '24

Austria

phil has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 84% last year to an 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

52 of 101
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