phil Brand Profile
Jul '23 — Jun '24
Austria
phil has a much lower satisfaction score for its Service compared to its other aspects. However, phil has succeeded in its Place aspect, with a 94% satisfaction score.
phil Satisfaction Trend
Jan '24 — Jun '24
Austria
phil's brand satisfaction has decreased compared to previous month and now stands at 75%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
phil Food and Drinks
phil is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 87% last year to 86% this year.
phil Menu Selection
Jul '23 — Jun '24
Austria
phil is struggling to meet customer expectations, with a 1% decrease in satisfaction in Menu Selection aspect, falling from 89% last year to 88% this year.
Satisfaction Score
Aspect Rank
phil Drinks
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
phil Place
phil is one of the most promising brand to delight customers. Use Realytics to know more
phil Atmosphere and Décor
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
phil Service
phil is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 75% last year to 65% this year.
phil Dining Options
Jul '23 — Jun '24
Austria
phil is facing challenges in evolving its Dining Options aspect, with a 13% decrease in customer satisfaction, dropping from 94% last year to 81% this year.
Satisfaction Score
Aspect Rank
phil Staff
phil is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Staff aspect satisfaction score, dropping from 80% to 74% this year.
phil Staff Friendliness
Jul '23 — Jun '24
Austria
phil is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff Friendliness dropping from 82% last year to 77% this year.
Satisfaction Score
Aspect Rank