Realytics logo

Reporting period: Jul '23Jun '24

KAFFEIN home base Overview

<10 Places
Coffee Shop

Brand Satisfaction

84%
8pp

Country Rank

Austria
245 of 557

Category Rank

Coffee Shop
8 of 11

Rating Score

4

Sales Power

Sales Index

Realytics logo

KAFFEIN home base Brand Profile

Jul '23Jun '24

Austria

KAFFEIN home base has a much lower satisfaction score for its Pricing compared to its other aspects. However, KAFFEIN home base has succeeded in its Place aspect, with a 91% satisfaction score.

Place
91%
Food and Drinks
89%
6pp
Staff
73%
20pp
Service
63%
21pp
Pricing
50%
10pp
Realytics logo

KAFFEIN home base Satisfaction Trend

Jan '24Jun '24

Austria

KAFFEIN home base's brand satisfaction has increased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

KAFFEIN home base Food and Drinks

KAFFEIN home base is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 95% last year to 89% this year.

KAFFEIN home base Food Quality

Jul '23Jun '24

Austria

KAFFEIN home base is struggling to meet customer expectations, with a 31% decrease in satisfaction in Food Quality aspect, falling from 92% last year to 61% this year.

Satisfaction Score

61%
31pp

Aspect Rank

5 of 11
Realytics logo

Satisfaction Score

Aspect Rank

6 of 11
Realytics logo

KAFFEIN home base Dishes

Jul '23Jun '24

Austria

KAFFEIN home base is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 91% last year to 87% this year.

Satisfaction Score

87%
4pp

Aspect Rank

6 of 11
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Satisfaction Score

Aspect Rank

7 of 11
Realytics logo

KAFFEIN home base Place

Use Realytics to know more about KAFFEIN home base

Satisfaction Score

Aspect Rank

5 of 11
Realytics logo

KAFFEIN home base Cleanliness and Hygiene

Jul '23Jun '24

Austria

KAFFEIN home base remains a consumer favourite, maintaining a consistent 77% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

77%

Aspect Rank

1 of 10
Realytics logo

KAFFEIN home base Dining Area

Jul '23Jun '24

Austria

KAFFEIN home base is facing challenges in evolving its Dining Area aspect, with a 8% decrease in customer satisfaction, dropping from 75% last year to 67% this year.

Satisfaction Score

67%
8pp

Aspect Rank

1 of 11
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

KAFFEIN home base Pricing

KAFFEIN home base is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Pricing aspect satisfaction score, dropping from 60% to 50% this year.

KAFFEIN home base Price

Jul '23Jun '24

Austria

KAFFEIN home base is losing some of its appeal, with a concerning 8% decrease in satisfaction for Price dropping from 60% last year to 52% this year.

Satisfaction Score

52%
8pp

Aspect Rank

5 of 11
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

KAFFEIN home base Service

KAFFEIN home base is struggling to meet customer expectations, with a 21% decrease in satisfaction in Service aspect, falling from 84% last year to 63% this year.

KAFFEIN home base Dining Options

Jul '23Jun '24

Austria

KAFFEIN home base is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 92% last year to 84% this year.

Satisfaction Score

84%
8pp

Aspect Rank

7 of 11
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

KAFFEIN home base Staff

KAFFEIN home base is facing challenges in evolving its Staff aspect, with a 20% decrease in customer satisfaction, dropping from 93% last year to 73% this year.

KAFFEIN home base Staff Friendliness

Jul '23Jun '24

Austria

KAFFEIN home base is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Staff Friendliness aspect satisfaction score, dropping from 93% to 80% this year.

Satisfaction Score

80%
13pp

Aspect Rank

7 of 11
Realytics logo

KAFFEIN home base Staff Members

Jul '23Jun '24

Austria

KAFFEIN home base is still the go-to place for customers, as their Staff Members score remains high at 68%, consistent with last year's score.

Satisfaction Score

68%

Aspect Rank

5 of 11
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors