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Reporting period: Jun '23May '24

Jamie's Italian Vienna Airport Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

63%
13pp

Country Rank

Austria
533 of 564

Category Rank

Fast Food Restaurant
11 of 11

Rating Score

3.3

Sales Power

Sales Index

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Jamie's Italian Vienna Airport Brand Profile

Jun '23May '24

Austria

Jamie's Italian Vienna Airport has a much lower satisfaction score for its Pricing compared to its other aspects. However, Jamie's Italian Vienna Airport has succeeded in its Service aspect, with a 74% satisfaction score.

Service
74%
6pp
Food and Drinks
66%
11pp
Staff
59%
19pp
Place
57%
21pp
Pricing
27%
26pp
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Jamie's Italian Vienna Airport Satisfaction Trend

Dec '23May '24

Austria

Jamie's Italian Vienna Airport's brand satisfaction has decreased compared to previous month and now stands at 67%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Jamie's Italian Vienna Airport Food and Drinks

Jamie's Italian Vienna Airport is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food and Drinks dropping from 77% last year to 66% this year.

Jamie's Italian Vienna Airport Food Quality

Jun '23May '24

Austria

Jamie's Italian Vienna Airport is struggling to meet customer expectations, with a 16% decrease in satisfaction in Food Quality aspect, falling from 40% last year to 24% this year.

Satisfaction Score

24%
16pp

Aspect Rank

10 of 11
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Jamie's Italian Vienna Airport Dishes

Jun '23May '24

Austria

Jamie's Italian Vienna Airport is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 77% last year to 66% this year.

Satisfaction Score

66%
11pp

Aspect Rank

11 of 11
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Jamie's Italian Vienna Airport Place

Jamie's Italian Vienna Airport is facing challenges in evolving its Place aspect, with a 21% decrease in customer satisfaction, dropping from 78% last year to 57% this year.

Jamie's Italian Vienna Airport Pricing

Jamie's Italian Vienna Airport is facing challenges in maintaining its customer experience, with a noticeable 26% decrease in their Pricing aspect satisfaction score, dropping from 53% to 27% this year.

Jamie's Italian Vienna Airport Price

Jun '23May '24

Austria

Jamie's Italian Vienna Airport is losing some of its appeal, with a concerning 26% decrease in satisfaction for Price dropping from 53% last year to 27% this year.

Satisfaction Score

27%
26pp

Aspect Rank

11 of 11
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Jamie's Italian Vienna Airport Service

Jamie's Italian Vienna Airport is struggling to meet customer expectations, with a 6% decrease in satisfaction in Service aspect, falling from 80% last year to 74% this year.

Jamie's Italian Vienna Airport Waiting Time

Jun '23May '24

Austria

Jamie's Italian Vienna Airport is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 63% last year to 62% this year.

Satisfaction Score

62%
1pp

Aspect Rank

4 of 11
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Jamie's Italian Vienna Airport Staff

Jamie's Italian Vienna Airport is facing challenges in evolving its Staff aspect, with a 19% decrease in customer satisfaction, dropping from 78% last year to 59% this year.

Jamie's Italian Vienna Airport Staff Friendliness

Jun '23May '24

Austria

Jamie's Italian Vienna Airport is facing challenges in maintaining its customer experience, with a noticeable 17% decrease in their Staff Friendliness aspect satisfaction score, dropping from 77% to 60% this year.

Satisfaction Score

60%
17pp

Aspect Rank

8 of 11
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