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Reporting period: Jun '23May '24

Heindl's Schmarren & Palatschinkenkuchl Overview

<10 Places
Restaurant

Brand Satisfaction

79%
5pp

Country Rank

Austria
344 of 564

Category Rank

Restaurant
238 of 369

Rating Score

3.9

Sales Power

Sales Index

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Heindl's Schmarren & Palatschinkenkuchl Brand Profile

Jun '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl has a much lower satisfaction score for its Service compared to its other aspects. However, Heindl's Schmarren & Palatschinkenkuchl has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.

Food and Drinks
85%
2pp
Place
72%
Staff
71%
8pp
Pricing
70%
1pp
Service
69%
16pp
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Heindl's Schmarren & Palatschinkenkuchl Satisfaction Trend

Dec '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl's brand satisfaction has increased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Heindl's Schmarren & Palatschinkenkuchl Food and Drinks

Heindl's Schmarren & Palatschinkenkuchl has shown an increase in Food and Drinks, with a jump from 83% last year to an impressive 85% this year.

Satisfaction Score

Aspect Rank

57 of 359
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Heindl's Schmarren & Palatschinkenkuchl Food Quality

Jun '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl is losing some of its appeal, with a concerning 12% decrease in satisfaction for Food Quality dropping from 52% last year to 40% this year.

Satisfaction Score

40%
12pp

Aspect Rank

269 of 369
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Satisfaction Score

Aspect Rank

46 of 369
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Heindl's Schmarren & Palatschinkenkuchl Dishes

Jun '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl continues to evolve, with a 4% increase in customer satisfaction of Dishes, climbing from 80% last year to 84% this year.

Satisfaction Score

84%
4pp

Aspect Rank

158 of 369
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Heindl's Schmarren & Palatschinkenkuchl Drinks

Jun '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 64% last year to an 80% this year.

Satisfaction Score

80%
16pp

Aspect Rank

112 of 368
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Heindl's Schmarren & Palatschinkenkuchl Place

Heindl's Schmarren & Palatschinkenkuchl remains a consumer favourite, maintaining a consistent 72% satisfaction score in Place aspect for both this year and last year.

Heindl's Schmarren & Palatschinkenkuchl Atmosphere and Décor

Jun '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

259 of 369
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Heindl's Schmarren & Palatschinkenkuchl Pricing

Heindl's Schmarren & Palatschinkenkuchl continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 69% to 70% this year.

Heindl's Schmarren & Palatschinkenkuchl Price

Jun '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Price rising from 70% to 71% this year.

Satisfaction Score

71%
1pp

Aspect Rank

166 of 369
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Heindl's Schmarren & Palatschinkenkuchl Service

Heindl's Schmarren & Palatschinkenkuchl has shown an increase in Service, with a jump from 53% last year to an impressive 69% this year.

Heindl's Schmarren & Palatschinkenkuchl Dining Options

Jun '23May '24

Austria

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Satisfaction Score

Aspect Rank

47 of 369
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Heindl's Schmarren & Palatschinkenkuchl Waiting Time

Jun '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl continues to evolve, with a 15% increase in customer satisfaction of Waiting Time, climbing from 39% last year to 54% this year.

Satisfaction Score

54%
15pp

Aspect Rank

101 of 368
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Heindl's Schmarren & Palatschinkenkuchl Order Processing

Jun '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 37% last year to an 57% this year.

Satisfaction Score

57%
20pp

Aspect Rank

30 of 368
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Heindl's Schmarren & Palatschinkenkuchl Staff

Heindl's Schmarren & Palatschinkenkuchl continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 63% to 71% this year.

Heindl's Schmarren & Palatschinkenkuchl Staff Friendliness

Jun '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Staff Friendliness rising from 68% to 72% this year.

Satisfaction Score

72%
4pp

Aspect Rank

290 of 369
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Heindl's Schmarren & Palatschinkenkuchl Staff Members

Jun '23May '24

Austria

Heindl's Schmarren & Palatschinkenkuchl has shown an increase in Staff Members, with a jump from 48% last year to an impressive 57% this year.

Satisfaction Score

57%
9pp

Aspect Rank

120 of 369
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