Reporting period: Jul '23 — Jun '24

Heindl's Schmarren & Palatschinkenkuchl Overview

<10 Places

Restaurant

Brand Satisfaction

78%

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4pp

Country Rank

Austria

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360 of 557

Category Rank

Restaurant

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241 of 366

Rating Score

3.8

Sales Power

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Sales Index

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Heindl's Schmarren & Palatschinkenkuchl Brand Profile

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl has a much lower satisfaction score for its Service compared to its other aspects. However, Heindl's Schmarren & Palatschinkenkuchl has succeeded in its Food and Drinks aspect, with a 83% satisfaction score.

Food and Drinks

83%

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1pp

Pricing

74%

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7pp

Place

72%

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1pp

Staff

70%

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8pp

Service

68%

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14pp

Heindl's Schmarren & Palatschinkenkuchl Satisfaction Trend

Jan '24 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl's brand satisfaction has decreased compared to previous month and now stands at 72%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Heindl's Schmarren & Palatschinkenkuchl Food and Drinks

Heindl's Schmarren & Palatschinkenkuchl is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 84% last year to 83% this year.

Heindl's Schmarren & Palatschinkenkuchl Portion Size

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

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Aspect Rank

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59 of 357

Heindl's Schmarren & Palatschinkenkuchl Food Quality

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl is struggling to meet customer expectations, with a 15% decrease in satisfaction in Food Quality aspect, falling from 52% last year to 37% this year.

Satisfaction Score

37%

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15pp

Aspect Rank

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272 of 366

Heindl's Schmarren & Palatschinkenkuchl Menu Selection

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

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Aspect Rank

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41 of 364

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Heindl's Schmarren & Palatschinkenkuchl Dishes

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl has shown an increase in Dishes, with a jump from 81% last year to an impressive 82% this year.

Satisfaction Score

82%

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1pp

Aspect Rank

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177 of 366

Heindl's Schmarren & Palatschinkenkuchl Drinks

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl continues to evolve, with a 14% increase in customer satisfaction of Drinks, climbing from 68% last year to 82% this year.

Satisfaction Score

82%

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14pp

Aspect Rank

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101 of 366

Analyze 148 Food and Drinks Aspects

Heindl's Schmarren & Palatschinkenkuchl Place

Heindl's Schmarren & Palatschinkenkuchl is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 73% last year to 72% this year.

Heindl's Schmarren & Palatschinkenkuchl Atmosphere and Décor

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

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Aspect Rank

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258 of 366

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Analyze 55 Place Aspects

Heindl's Schmarren & Palatschinkenkuchl Pricing

Heindl's Schmarren & Palatschinkenkuchl has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 67% last year to an 74% this year.

Heindl's Schmarren & Palatschinkenkuchl Price

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 68% to 75% this year.

Satisfaction Score

75%

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7pp

Aspect Rank

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145 of 366

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Analyze 6 Pricing Aspects

Heindl's Schmarren & Palatschinkenkuchl Service

Heindl's Schmarren & Palatschinkenkuchl has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Service rising from 54% to 68% this year.

Heindl's Schmarren & Palatschinkenkuchl Waiting Time

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl has shown an increase in Waiting Time, with a jump from 38% last year to an impressive 51% this year.

Satisfaction Score

51%

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13pp

Aspect Rank

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108 of 365

Heindl's Schmarren & Palatschinkenkuchl Order Processing

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl continues to evolve, with a 24% increase in customer satisfaction of Order Processing, climbing from 36% last year to 60% this year.

Satisfaction Score

60%

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24pp

Aspect Rank

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24 of 365

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Analyze 40 Service Aspects

Heindl's Schmarren & Palatschinkenkuchl Staff

Heindl's Schmarren & Palatschinkenkuchl has successfully improved guest experience, as their "Staff" satisfaction score jumped from 62% last year to an 70% this year.

Heindl's Schmarren & Palatschinkenkuchl Staff Friendliness

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 67% to 72% this year.

Satisfaction Score

72%

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5pp

Aspect Rank

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284 of 366

Heindl's Schmarren & Palatschinkenkuchl Staff Members

Jul '23 — Jun '24

Austria

Heindl's Schmarren & Palatschinkenkuchl has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Staff Members rising from 49% to 57% this year.

Satisfaction Score

57%

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8pp

Aspect Rank

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120 of 366