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Reporting period: Apr '23Mar '24

Gelateria Castelletto Overview

<10 Places
Cafe

Brand Satisfaction

75%
2pp

Country Rank

Austria
441 of 596

Category Rank

Cafe
41 of 74

Rating Score

3.6

Sales Power

Sales Index

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Gelateria Castelletto Brand Profile

Apr '23Mar '24

Austria

Gelateria Castelletto has a much lower satisfaction score for its Staff compared to its other aspects. However, Gelateria Castelletto has succeeded in its Food and Drinks aspect, with a 86% satisfaction score.

Food and Drinks
86%
Pricing
76%
1pp
Place
68%
3pp
Service
67%
3pp
Staff
58%
5pp
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Gelateria Castelletto Satisfaction Trend

Last 6 months

Austria

Gelateria Castelletto's brand satisfaction has decreased compared to previous month and now stands at 42%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Gelateria Castelletto Food and Drinks

Gelateria Castelletto remains a consumer favourite, maintaining a consistent 86% satisfaction score in Food and Drinks aspect for both this year and last year.

Gelateria Castelletto Food Quality

Apr '23Mar '24

Austria

Gelateria Castelletto has shown an increase in Food Quality, with a jump from 38% last year to an impressive 57% this year.

Satisfaction Score

57%
19pp

Aspect Rank

15 of 74
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Gelateria Castelletto Menu Selection

Apr '23Mar '24

Austria

Gelateria Castelletto is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

20 of 74
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Gelateria Castelletto Drinks

Apr '23Mar '24

Austria

Gelateria Castelletto is losing some of its appeal, with a concerning 1% decrease in satisfaction for Drinks dropping from 87% last year to 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

32 of 74
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Gelateria Castelletto Dishes

Apr '23Mar '24

Austria

Gelateria Castelletto continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 87% last year to 88% this year.

Satisfaction Score

88%
1pp

Aspect Rank

26 of 74
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Gelateria Castelletto Place

Gelateria Castelletto is struggling to meet customer expectations, with a 3% decrease in satisfaction in Place aspect, falling from 71% last year to 68% this year.

Gelateria Castelletto Atmosphere and Décor

Apr '23Mar '24

Austria

Gelateria Castelletto is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

33 of 74
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Gelateria Castelletto Pricing

Gelateria Castelletto is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 77% last year to 76% this year.

Gelateria Castelletto Price

Apr '23Mar '24

Austria

Gelateria Castelletto is facing challenges in evolving its Price aspect, with a 1% decrease in customer satisfaction, dropping from 77% last year to 76% this year.

Satisfaction Score

76%
1pp

Aspect Rank

15 of 74
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Gelateria Castelletto Service

Gelateria Castelletto has successfully improved guest experience, as their "Service" satisfaction score jumped from 64% last year to an 67% this year.

Gelateria Castelletto Dining Options

Apr '23Mar '24

Austria

Gelateria Castelletto continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 84% to 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

27 of 74
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Gelateria Castelletto Waiting Time

Apr '23Mar '24

Austria

Gelateria Castelletto is still the go-to place for customers, as their Waiting Time score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

10 of 74
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Gelateria Castelletto Staff

Gelateria Castelletto is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff aspect satisfaction score, dropping from 63% to 58% this year.

Gelateria Castelletto Staff Friendliness

Apr '23Mar '24

Austria

Gelateria Castelletto is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff Friendliness dropping from 64% last year to 55% this year.

Satisfaction Score

55%
9pp

Aspect Rank

58 of 74
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Gelateria Castelletto Staff Members

Apr '23Mar '24

Austria

Gelateria Castelletto remains a consumer favourite, maintaining a consistent 44% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

44%

Aspect Rank

20 of 73
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