Gelateria Castelletto Brand Profile
Jul '23 — Jun '24
Austria
Gelateria Castelletto has a much lower satisfaction score for its Staff compared to its other aspects. However, Gelateria Castelletto has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.
Gelateria Castelletto Satisfaction Trend
Jan '24 — Jun '24
Austria
Gelateria Castelletto's brand satisfaction remains unchanged compared to the previous month and continues to stand at 69%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.
Gelateria Castelletto Food and Drinks
Gelateria Castelletto is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 86% last year to 85% this year.
Gelateria Castelletto Food Quality
Jul '23 — Jun '24
Austria
Gelateria Castelletto remains a consumer favourite, maintaining a consistent 50% satisfaction score in Food Quality aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Gelateria Castelletto Menu Selection
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Gelateria Castelletto Dishes
Jul '23 — Jun '24
Austria
Gelateria Castelletto is still the go-to place for customers, as their Dishes score remains high at 86%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Gelateria Castelletto Drinks
Jul '23 — Jun '24
Austria
Gelateria Castelletto has shown an increase in Drinks, with a jump from 85% last year to an impressive 86% this year.
Satisfaction Score
Aspect Rank
Gelateria Castelletto Place
Gelateria Castelletto is struggling to meet customer expectations, with a 8% decrease in satisfaction in Place aspect, falling from 72% last year to 64% this year.
Gelateria Castelletto Atmosphere and Décor
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Gelateria Castelletto Pricing
Gelateria Castelletto continues to evolve, with a 3% increase in customer satisfaction of Pricing, climbing from 73% last year to 76% this year.
Gelateria Castelletto Price
Jul '23 — Jun '24
Austria
Gelateria Castelletto has successfully improved guest experience, as their "Price" satisfaction score jumped from 73% last year to an 76% this year.
Satisfaction Score
Aspect Rank
Gelateria Castelletto Service
Gelateria Castelletto continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 63% to 67% this year.
Gelateria Castelletto Dining Options
Jul '23 — Jun '24
Austria
Gelateria Castelletto has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Dining Options rising from 82% to 88% this year.
Satisfaction Score
Aspect Rank
Gelateria Castelletto Waiting Time
Jul '23 — Jun '24
Austria
Gelateria Castelletto remains a consumer favourite, maintaining a consistent 59% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Gelateria Castelletto Staff
Gelateria Castelletto is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 62% last year to 53% this year.
Gelateria Castelletto Staff Friendliness
Jul '23 — Jun '24
Austria
Gelateria Castelletto is facing challenges in evolving its Staff Friendliness aspect, with a 13% decrease in customer satisfaction, dropping from 60% last year to 47% this year.
Satisfaction Score
Aspect Rank
Gelateria Castelletto Staff Members
Jul '23 — Jun '24
Austria
Gelateria Castelletto is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Staff Members aspect satisfaction score, dropping from 53% to 40% this year.
Satisfaction Score
Aspect Rank
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