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Reporting period: Jul '23Jun '24

Fromme Helene Overview

<10 Places
Restaurant

Brand Satisfaction

87%
4pp

Country Rank

Austria
157 of 557

Category Rank

Restaurant
117 of 366

Rating Score

4.4

Sales Power

Sales Index

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Fromme Helene Brand Profile

Jul '23Jun '24

Austria

Fromme Helene has a much lower satisfaction score for its Service compared to its other aspects. However, Fromme Helene has succeeded in its Place aspect, with a 91% satisfaction score.

Place
91%
5pp
Food and Drinks
89%
3pp
Staff
82%
10pp
Service
81%
2pp
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Fromme Helene Satisfaction Trend

Jan '24Jun '24

Austria

Fromme Helene's brand satisfaction has increased compared to previous month and now stands at 93%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Fromme Helene Food and Drinks

Fromme Helene is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 92% last year to 89% this year.

Fromme Helene Food Quality

Jul '23Jun '24

Austria

Fromme Helene is struggling to meet customer expectations, with a 6% decrease in satisfaction in Food Quality aspect, falling from 63% last year to 57% this year.

Satisfaction Score

57%
6pp

Aspect Rank

178 of 366
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Fromme Helene Dishes

Jul '23Jun '24

Austria

Fromme Helene is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 88% last year to 79% this year.

Satisfaction Score

79%
9pp

Aspect Rank

204 of 366
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Fromme Helene Place

Fromme Helene is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

46 of 366
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Fromme Helene Service

Fromme Helene is facing challenges in evolving its Service aspect, with a 2% decrease in customer satisfaction, dropping from 83% last year to 81% this year.

Fromme Helene Staff

Fromme Helene is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff aspect satisfaction score, dropping from 92% to 82% this year.

Fromme Helene Staff Friendliness

Jul '23Jun '24

Austria

Fromme Helene is losing some of its appeal, with a concerning 21% decrease in satisfaction for Staff Friendliness dropping from 98% last year to 77% this year.

Satisfaction Score

77%
21pp

Aspect Rank

262 of 366
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