Realytics logo

Reporting period: Jul '23Jun '24

Café Sacher Innsbruck Overview

<10 Places
Cafe

Brand Satisfaction

57%
4pp

Country Rank

Austria
545 of 557

Category Rank

Cafe
64 of 67

Rating Score

3.2

Sales Power

Sales Index

Realytics logo

Café Sacher Innsbruck Brand Profile

Jul '23Jun '24

Austria

Café Sacher Innsbruck has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café Sacher Innsbruck has succeeded in its Place aspect, with a 78% satisfaction score.

Place
78%
2pp
Food and Drinks
62%
5pp
Staff
50%
7pp
Service
47%
5pp
Pricing
21%
2pp
Realytics logo

Café Sacher Innsbruck Satisfaction Trend

Jan '24Jun '24

Austria

Café Sacher Innsbruck's brand satisfaction has increased compared to previous month and now stands at 54%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Café Sacher Innsbruck Food and Drinks

Café Sacher Innsbruck is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 67% last year to 62% this year.

Satisfaction Score

Aspect Rank

36 of 67
Realytics logo

Café Sacher Innsbruck Menu Selection

Jul '23Jun '24

Austria

Café Sacher Innsbruck has shown an increase in Menu Selection, with a jump from 74% last year to an impressive 77% this year.

Satisfaction Score

77%
3pp

Aspect Rank

27 of 66
Realytics logo

Café Sacher Innsbruck Dishes

Jul '23Jun '24

Austria

Café Sacher Innsbruck is struggling to meet customer expectations, with a 6% decrease in satisfaction in Dishes aspect, falling from 71% last year to 65% this year.

Satisfaction Score

65%
6pp

Aspect Rank

56 of 67
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Café Sacher Innsbruck Drinks

Jul '23Jun '24

Austria

Café Sacher Innsbruck is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 76% last year to 75% this year.

Satisfaction Score

75%
1pp

Aspect Rank

54 of 67
Realytics logo

Café Sacher Innsbruck Place

Café Sacher Innsbruck is facing challenges in evolving its Place aspect, with a 2% decrease in customer satisfaction, dropping from 80% last year to 78% this year.

Café Sacher Innsbruck Atmosphere and Décor

Jul '23Jun '24

Austria

Café Sacher Innsbruck is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

44 of 67
Realytics logo

Café Sacher Innsbruck Cleanliness and Hygiene

Jul '23Jun '24

Austria

Café Sacher Innsbruck is facing challenges in maintaining its customer experience, with a noticeable 17% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 57% to 40% this year.

Satisfaction Score

40%
17pp

Aspect Rank

4 of 65
Realytics logo

Café Sacher Innsbruck Comfort

Jul '23Jun '24

Austria

Café Sacher Innsbruck remains a consumer favourite, maintaining a consistent 81% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

81%

Aspect Rank

2 of 64
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Café Sacher Innsbruck Venue Congestion

Jul '23Jun '24

Austria

Café Sacher Innsbruck continues to evolve, with a 16% increase in customer satisfaction of Venue Congestion, climbing from 20% last year to 36% this year.

Satisfaction Score

36%
16pp

Aspect Rank

2 of 63
Realytics logo

Café Sacher Innsbruck Dining Area

Jul '23Jun '24

Austria

Café Sacher Innsbruck has successfully improved guest experience, as their "Dining Area" satisfaction score jumped from 42% last year to an 58% this year.

Satisfaction Score

58%
16pp

Aspect Rank

5 of 66
Realytics logo

Café Sacher Innsbruck Pricing

Café Sacher Innsbruck is losing some of its appeal, with a concerning 2% decrease in satisfaction for Pricing dropping from 23% last year to 21% this year.

Café Sacher Innsbruck Price

Jul '23Jun '24

Austria

Café Sacher Innsbruck is struggling to meet customer expectations, with a 2% decrease in satisfaction in Price aspect, falling from 22% last year to 20% this year.

Satisfaction Score

20%
2pp

Aspect Rank

63 of 67
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Café Sacher Innsbruck Service

Café Sacher Innsbruck is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 52% last year to 47% this year.

Café Sacher Innsbruck Dining Options

Jul '23Jun '24

Austria

Café Sacher Innsbruck is facing challenges in evolving its Dining Options aspect, with a 1% decrease in customer satisfaction, dropping from 76% last year to 75% this year.

Satisfaction Score

75%
1pp

Aspect Rank

36 of 67
Realytics logo

Café Sacher Innsbruck Waiting Time

Jul '23Jun '24

Austria

Café Sacher Innsbruck is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Waiting Time aspect satisfaction score, dropping from 45% to 39% this year.

Satisfaction Score

39%
6pp

Aspect Rank

20 of 67
Realytics logo

Café Sacher Innsbruck Order Processing

Jul '23Jun '24

Austria

Café Sacher Innsbruck is losing some of its appeal, with a concerning 15% decrease in satisfaction for Order Processing dropping from 61% last year to 46% this year.

Satisfaction Score

46%
15pp

Aspect Rank

8 of 67
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Café Sacher Innsbruck Staff

Café Sacher Innsbruck is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff aspect, falling from 57% last year to 50% this year.

Café Sacher Innsbruck Staff Friendliness

Jul '23Jun '24

Austria

Café Sacher Innsbruck is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 60% last year to 52% this year.

Satisfaction Score

52%
8pp

Aspect Rank

52 of 67
Realytics logo

Café Sacher Innsbruck Staff Attentiveness

Jul '23Jun '24

Austria

Café Sacher Innsbruck is still the go-to place for customers, as their Staff Attentiveness score remains high at 43%, consistent with last year's score.

Satisfaction Score

43%

Aspect Rank

3 of 62
Realytics logo

Café Sacher Innsbruck Staff Members

Jul '23Jun '24

Austria

Café Sacher Innsbruck is facing challenges in evolving its Staff Members aspect, with a 2% decrease in customer satisfaction, dropping from 41% last year to 39% this year.

Satisfaction Score

39%
2pp

Aspect Rank

22 of 67
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors