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Reporting period: Jun '23May '24

Café Sacher Innsbruck Overview

<10 Places
Cafe

Brand Satisfaction

57%
4pp

Country Rank

Austria
555 of 564

Category Rank

Cafe
67 of 69

Rating Score

3.2

Sales Power

Sales Index

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Café Sacher Innsbruck Brand Profile

Jun '23May '24

Austria

Café Sacher Innsbruck has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café Sacher Innsbruck has succeeded in its Place aspect, with a 79% satisfaction score.

Place
79%
2pp
Food and Drinks
63%
6pp
Staff
50%
9pp
Service
47%
4pp
Pricing
21%
2pp
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Café Sacher Innsbruck Satisfaction Trend

Dec '23May '24

Austria

Café Sacher Innsbruck's brand satisfaction has decreased compared to previous month and now stands at 53%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café Sacher Innsbruck Food and Drinks

Café Sacher Innsbruck is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 69% last year to 63% this year.

Satisfaction Score

Aspect Rank

35 of 67
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Café Sacher Innsbruck Dishes

Jun '23May '24

Austria

Café Sacher Innsbruck is struggling to meet customer expectations, with a 5% decrease in satisfaction in Dishes aspect, falling from 71% last year to 66% this year.

Satisfaction Score

66%
5pp

Aspect Rank

59 of 67
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Café Sacher Innsbruck Drinks

Jun '23May '24

Austria

Café Sacher Innsbruck is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 76% last year to 75% this year.

Satisfaction Score

75%
1pp

Aspect Rank

54 of 67
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Café Sacher Innsbruck Place

Café Sacher Innsbruck is facing challenges in evolving its Place aspect, with a 2% decrease in customer satisfaction, dropping from 81% last year to 79% this year.

Café Sacher Innsbruck Atmosphere and Décor

Jun '23May '24

Austria

Café Sacher Innsbruck is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

43 of 67
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Café Sacher Innsbruck Cleanliness and Hygiene

Jun '23May '24

Austria

Café Sacher Innsbruck remains a consumer favourite, maintaining a consistent 42% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

42%

Aspect Rank

3 of 64
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Café Sacher Innsbruck Comfort

Jun '23May '24

Austria

Café Sacher Innsbruck is still the go-to place for customers, as their Comfort score remains high at 84%, consistent with last year's score.

Satisfaction Score

84%

Aspect Rank

1 of 63
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Café Sacher Innsbruck Venue Congestion

Jun '23May '24

Austria

Café Sacher Innsbruck has shown an increase in Venue Congestion, with a jump from 18% last year to an impressive 37% this year.

Satisfaction Score

37%
19pp

Aspect Rank

2 of 64
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Café Sacher Innsbruck Dining Area

Jun '23May '24

Austria

Café Sacher Innsbruck continues to evolve, with a 15% increase in customer satisfaction of Dining Area, climbing from 43% last year to 58% this year.

Satisfaction Score

58%
15pp

Aspect Rank

4 of 66
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Café Sacher Innsbruck Pricing

Café Sacher Innsbruck is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Pricing aspect satisfaction score, dropping from 23% to 21% this year.

Café Sacher Innsbruck Price

Jun '23May '24

Austria

Café Sacher Innsbruck is losing some of its appeal, with a concerning 2% decrease in satisfaction for Price dropping from 23% last year to 21% this year.

Satisfaction Score

21%
2pp

Aspect Rank

63 of 67
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Café Sacher Innsbruck Service

Café Sacher Innsbruck is struggling to meet customer expectations, with a 4% decrease in satisfaction in Service aspect, falling from 51% last year to 47% this year.

Café Sacher Innsbruck Dining Options

Jun '23May '24

Austria

Café Sacher Innsbruck is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 79% last year to 75% this year.

Satisfaction Score

75%
4pp

Aspect Rank

38 of 67
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Café Sacher Innsbruck Waiting Time

Jun '23May '24

Austria

Café Sacher Innsbruck is facing challenges in evolving its Waiting Time aspect, with a 4% decrease in customer satisfaction, dropping from 44% last year to 40% this year.

Satisfaction Score

40%
4pp

Aspect Rank

17 of 67
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Café Sacher Innsbruck Order Processing

Jun '23May '24

Austria

Café Sacher Innsbruck is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Order Processing aspect satisfaction score, dropping from 61% to 46% this year.

Satisfaction Score

46%
15pp

Aspect Rank

8 of 67
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Café Sacher Innsbruck Staff

Café Sacher Innsbruck is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff dropping from 59% last year to 50% this year.

Café Sacher Innsbruck Staff Friendliness

Jun '23May '24

Austria

Café Sacher Innsbruck is struggling to meet customer expectations, with a 8% decrease in satisfaction in Staff Friendliness aspect, falling from 62% last year to 54% this year.

Satisfaction Score

54%
8pp

Aspect Rank

49 of 67
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Café Sacher Innsbruck Staff Attentiveness

Jun '23May '24

Austria

Café Sacher Innsbruck remains a consumer favourite, maintaining a consistent 41% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

41%

Aspect Rank

4 of 62
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Café Sacher Innsbruck Staff Members

Jun '23May '24

Austria

Café Sacher Innsbruck has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 38% last year to an 39% this year.

Satisfaction Score

39%
1pp

Aspect Rank

25 of 67
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