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Reporting period: Apr '23Mar '24

Café Eiles Overview

<10 Places
Cafe

Brand Satisfaction

67%
1pp

Country Rank

Austria
534 of 596

Category Rank

Cafe
59 of 74

Rating Score

3.5

Sales Power

Sales Index

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Café Eiles Brand Profile

Apr '23Mar '24

Austria

Café Eiles has a much lower satisfaction score for its Staff compared to its other aspects. However, Café Eiles has succeeded in its Pricing aspect, with a 86% satisfaction score.

Pricing
86%
21pp
Food and Drinks
76%
1pp
Place
74%
Service
55%
5pp
Staff
48%
8pp
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Café Eiles Satisfaction Trend

Last 6 months

Austria

Café Eiles's brand satisfaction has increased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café Eiles Food and Drinks

Café Eiles has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 76% this year.

Café Eiles Food Quality

Apr '23Mar '24

Austria

Café Eiles continues to evolve, with a 2% increase in customer satisfaction of Food Quality, climbing from 26% last year to 28% this year.

Satisfaction Score

28%
2pp

Aspect Rank

35 of 74
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Satisfaction Score

Aspect Rank

10 of 74
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Café Eiles Drinks

Apr '23Mar '24

Austria

Café Eiles is losing some of its appeal, with a concerning 1% decrease in satisfaction for Drinks dropping from 80% last year to 79% this year.

Satisfaction Score

79%
1pp

Aspect Rank

49 of 74
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Café Eiles Dishes

Apr '23Mar '24

Austria

Café Eiles is struggling to meet customer expectations, with a 2% decrease in satisfaction in Dishes aspect, falling from 71% last year to 69% this year.

Satisfaction Score

69%
2pp

Aspect Rank

61 of 74
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Café Eiles Place

Café Eiles remains a consumer favourite, maintaining a consistent 74% satisfaction score in Place aspect for both this year and last year.

Café Eiles Atmosphere and Décor

Apr '23Mar '24

Austria

Use Realytics to know more about Café Eileslink

Satisfaction Score

Aspect Rank

43 of 74
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Café Eiles Pricing

Café Eiles has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 65% last year to an 86% this year.

Café Eiles Price

Apr '23Mar '24

Austria

Café Eiles continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 65% to 86% this year.

Satisfaction Score

86%
21pp

Aspect Rank

9 of 74
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Café Eiles Service

Café Eiles is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 60% last year to 55% this year.

Satisfaction Score

Aspect Rank

22 of 74
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Café Eiles Waiting Time

Apr '23Mar '24

Austria

Café Eiles is still the go-to place for customers, as their Waiting Time score remains high at 24%, consistent with last year's score.

Satisfaction Score

24%

Aspect Rank

24 of 74
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Café Eiles Staff

Café Eiles is facing challenges in evolving its Staff aspect, with a 8% decrease in customer satisfaction, dropping from 56% last year to 48% this year.

Café Eiles Staff Friendliness

Apr '23Mar '24

Austria

Café Eiles is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Staff Friendliness aspect satisfaction score, dropping from 67% to 55% this year.

Satisfaction Score

55%
12pp

Aspect Rank

59 of 74
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Café Eiles Staff Members

Apr '23Mar '24

Austria

Café Eiles is losing some of its appeal, with a concerning 1% decrease in satisfaction for Staff Members dropping from 37% last year to 36% this year.

Satisfaction Score

36%
1pp

Aspect Rank

26 of 73
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