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Reporting period: Jun '23May '24

BURGERISTA Overview

<10 Places
Restaurant

Brand Satisfaction

76%
4pp

Country Rank

Austria
405 of 564

Category Rank

Restaurant
274 of 369

Rating Score

3.8

Sales Power

Sales Index

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BURGERISTA Brand Profile

Jun '23May '24

Austria

BURGERISTA has a much lower satisfaction score for its Place compared to its other aspects. However, BURGERISTA has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.

Food and Drinks
79%
4pp
Service
77%
14pp
Staff
71%
3pp
Pricing
66%
11pp
Place
56%
9pp
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BURGERISTA Satisfaction Trend

Dec '23May '24

Austria

BURGERISTA's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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BURGERISTA Food and Drinks

BURGERISTA has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 79% this year.

BURGERISTA Food Quality

Jun '23May '24

Austria

BURGERISTA is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food Quality dropping from 52% last year to 44% this year.

Satisfaction Score

44%
8pp

Aspect Rank

243 of 355
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BURGERISTA Dishes

Jun '23May '24

Austria

BURGERISTA continues to evolve, with a 5% increase in customer satisfaction of Dishes, climbing from 75% last year to 80% this year.

Satisfaction Score

80%
5pp

Aspect Rank

187 of 355
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BURGERISTA Drinks

Jun '23May '24

Austria

BURGERISTA remains a consumer favourite, maintaining a consistent 90% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

77 of 354
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BURGERISTA Place

BURGERISTA is struggling to meet customer expectations, with a 9% decrease in satisfaction in Place aspect, falling from 65% last year to 56% this year.

BURGERISTA Cleanliness and Hygiene

Jun '23May '24

Austria

BURGERISTA is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 59% last year to 53% this year.

Satisfaction Score

53%
6pp

Aspect Rank

34 of 340
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BURGERISTA Pricing

BURGERISTA has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 55% last year to an 66% this year.

BURGERISTA Price

Jun '23May '24

Austria

BURGERISTA continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 53% to 64% this year.

Satisfaction Score

64%
11pp

Aspect Rank

187 of 355
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BURGERISTA Service

BURGERISTA has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Service rising from 63% to 77% this year.

BURGERISTA Waiting Time

Jun '23May '24

Austria

BURGERISTA is still the go-to place for customers, as their Waiting Time score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

27 of 354
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BURGERISTA Order Processing

Jun '23May '24

Austria

BURGERISTA has shown an increase in Order Processing, with a jump from 65% last year to an impressive 67% this year.

Satisfaction Score

67%
2pp

Aspect Rank

18 of 354
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BURGERISTA Staff

BURGERISTA is facing challenges in evolving its Staff aspect, with a 3% decrease in customer satisfaction, dropping from 74% last year to 71% this year.

BURGERISTA Staff Friendliness

Jun '23May '24

Austria

BURGERISTA continues to evolve, with a 1% increase in customer satisfaction of Staff Friendliness, climbing from 68% last year to 69% this year.

Satisfaction Score

69%
1pp

Aspect Rank

290 of 355
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