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Reporting period: Jul '23Jun '24

Zitto Overview

<10 Places
Restaurant

Brand Satisfaction

75%
3pp

Country Rank

Argentina
1 095 of 1 434

Category Rank

Restaurant
659 of 867

Rating Score

3.6

Sales Power

Sales Index

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Zitto Brand Profile

Jul '23Jun '24

Argentina

Zitto has a much lower satisfaction score for its Service compared to its other aspects. However, Zitto has succeeded in its Pricing aspect, with a 86% satisfaction score.

Pricing
86%
12pp
Place
76%
2pp
Food and Drinks
74%
4pp
Staff
74%
8pp
Service
67%
11pp
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Zitto Satisfaction Trend

Jan '24Jun '24

Argentina

Zitto's brand satisfaction has decreased compared to previous month and now stands at 66%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Zitto Food and Drinks

Zitto is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 78% last year to 74% this year.

Zitto Food Quality

Jul '23Jun '24

Argentina

Zitto is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 33% last year to 30% this year.

Satisfaction Score

30%
3pp

Aspect Rank

553 of 867
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Zitto Dishes

Jul '23Jun '24

Argentina

Zitto is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 77% last year to 68% this year.

Satisfaction Score

68%
9pp

Aspect Rank

643 of 867
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Zitto Drinks

Jul '23Jun '24

Argentina

Zitto is facing challenges in evolving its Drinks aspect, with a 12% decrease in customer satisfaction, dropping from 87% last year to 75% this year.

Satisfaction Score

75%
12pp

Aspect Rank

201 of 861
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Zitto Place

Zitto has shown an increase in Place, with a jump from 74% last year to an impressive 76% this year.

Zitto Atmosphere and Décor

Jul '23Jun '24

Argentina

Use Realytics to know more about Zittolink

Satisfaction Score

Aspect Rank

393 of 867
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Zitto Cleanliness and Hygiene

Jul '23Jun '24

Argentina

Zitto is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 58% to 57% this year.

Satisfaction Score

57%
1pp

Aspect Rank

66 of 826
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Zitto Pricing

Zitto continues to evolve, with a 12% increase in customer satisfaction of Pricing, climbing from 74% last year to 86% this year.

Zitto Price

Jul '23Jun '24

Argentina

Zitto has successfully improved guest experience, as their "Price" satisfaction score jumped from 74% last year to an 86% this year.

Satisfaction Score

86%
12pp

Aspect Rank

196 of 867
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Zitto Service

Zitto continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 56% to 67% this year.

Zitto Waiting Time

Jul '23Jun '24

Argentina

Zitto has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Waiting Time rising from 23% to 29% this year.

Satisfaction Score

29%
6pp

Aspect Rank

151 of 856
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Zitto Staff

Zitto has shown an increase in Staff, with a jump from 66% last year to an impressive 74% this year.

Zitto Staff Friendliness

Jul '23Jun '24

Argentina

Zitto continues to evolve, with a 9% increase in customer satisfaction of Staff Friendliness, climbing from 62% last year to 71% this year.

Satisfaction Score

71%
9pp

Aspect Rank

259 of 865
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Zitto Staff Attentiveness

Jul '23Jun '24

Argentina

Zitto has successfully improved guest experience, as their "Staff Attentiveness" satisfaction score jumped from 77% last year to an 83% this year.

Satisfaction Score

83%
6pp

Aspect Rank

646 of 867
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Zitto Staff Members

Jul '23Jun '24

Argentina

Zitto continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 41% to 61% this year.

Satisfaction Score

61%
20pp

Aspect Rank

295 of 867
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